We are here for you
Do you have a question about the car rental process with Europcar?
Browse the most commonly asked questions on varied topics and make the most of your trip!
Before, during, after the rental
You need to drop off your car later than expected? You want to know more about an equipment? For any inquiries or questions, please contact us.
Everything you need to know about our rentals
You’ll find all the key information you need on bookings, deposits and how we keep your data safe here.
Get the very best out of your trip
From the latest Covid-19 safety information to our rental locations and more, we’re here to ensure your next trip runs smoothly. Head over to our Useful Information page for travel tips and much more.
Discounts and benefits
Privilege is Europcar's free loyalty program that rewards you fast!