Free cancellation if your flight is cancelled

Because unforeseen events are part of any trip, at Europcar we have created a guarantee designed to provide you with maximum peace of mind.

👉 If your flight is cancelled, you can cancel your rental at no cost and receive a 100% refund of the prepaid amount. This condition applies even to non-refundable rates (such as the Light Package), without the application of the standard 48-hour cancellation fee.

👉 This guarantee applies to bookings made directly at europcar.com for rentals in Spain and Portugal, provided that the flight cancellation is the responsibility of the airline.

👉 To benefit from this option, you must cancel your reservation at least 2 hours prior to the scheduled pick-up time. Additionally, you must send proof of the flight cancellation (digital copy or screenshot) to our Customer Service Department via our website or to the email apoio.clientes@europcar.com or es_customerservice@europcar.com within a maximum period of 1 month.

👉 In case of a no-show without prior notice, the standard terms and conditions currently in force will apply. We would like to remind you that you can cancel your booking for free up to 48 hours before pick-up, except for Light Pack bookings.

👉 Valid only until October 31, 2026.