Terms & Conditions

Deposit Policy

When you arrive at the rental location, you will be asked to leave a deposit for your rental. The deposit amount will be blocked (not debited) on your payment card at pick-up time or, in the case of Online Check-In, it will be blocked within 48 hours before the pick-up. This amount will be deducted from the authorized expense limit on your payment card.

If you have prepaid your rental, the deposit amount is : 300 € (or £250, or equivalent in your destination country currency).

If you have not already paid for your rental at the time of booking, then the price of the rental will also be authorised on your credit card. In this case, the total amount authorised on your credit card will be Rental price + 300 € (or £250 or equivalent in destination country currency).

The deposit will be used for extra charges (e.g. fuel missing at return, extra-day, extra-mileage, one-way charge, etc.)

Please find below information about deposit release time:

SituationDeposit release time (after being invoiced)
 
Payment at return with the same payment card used for deposit
 
4 working days
Payment at return with another mean of payment (cash, other payment card, etc.) than the payment card used for deposit
 
Up to 30 days
 
Prepayment with extras (fuel, add driver, etc) to pay at return with the card used for deposit
 
4 working days
 
Prepayment with extras (fuel, add driver, etc) to pay at return with another mean of payment (cash, other payment card, etc.) than the card used for deposit
 
Up to 30 days
 
Prepayment without any extras, so no payment on the card used for deposit
 
Up to 30 days
 
You initiate your rental, made a deposit and finally change your mind and cancel your rental
 
Up to 30 days
 

 

Please note that this Deposit policy is applicable for rentals made in the following countries where Europcar operates its services directly: Belgium, France, Germany, Italy, Portugal, Spain and United Kingdom. For other countries, please refer to the country's specific Terms and conditions.

Please select a country

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