As the world faces an unprecedented health crisis, we have put special measures in place to provide you with a safe and flexible travel experience.
“zero contact” policy
stringent cleaning and disinfection of stations and vehicles
social distancing practices and processes
Your safety as well as the safety of our employees is our top priority.
Watch this video to learn more about our safety and cleaning measures.
Ready for rent
We know how important it is for our customers to feel safe, that’s why we have high standards in terms of vehicle controls. Each vehicle is inspected carefully and must pass a minimum of 22 preparation checkpoints in 5 different steps before each rental:
Controls & lights
Levels & fluid
Europcar App - MOVE WITH FLEXIBILITY
Europcar provides both flexible adjustments and cancellation free of charge for all of our customers. Change your booking at any time in the "Manage my booking" section.
Enjoy free and unlimited modifications,
Cancellation is free of charge up to 48 hours before the pick-up time.
For cancellations made later than this, a cancellation fee of EUR 50 / GBP 45/ AUD 88/ NZD 92/ 370 DKK (depending on local currency) or the whole price of rental if value is lower, will be charged.
MOVE WITH CONFIDENCE
We strictly comply with hygiene and social distancing best practices
Clean and safe experience
A thourough, multi stage sanitization process of our vehicles
Sanitized key placed in a sealed envelope
Once disinfected, each vehicle is sealed and flagged as clean and safe
Save time in station
Save time in station: less paper, and faster access to your vehicle!
Create and verify your account by scanning your driver’s licence.
You will then be able to manage your online check in and deposit
Your contract will be prepared in advance.
Retrieve and manage all your bookings at anytime