Frequently asked questions during rental

Cleaning of rental car for normal use is included in the price. If the car is heavily soiled, a recond fee will be added. If smoking or fur animals have occurred in the car, we will charge the cost of remediation and cleaning.

We would like the rental car to be fully fueled upon return. However, if the rental car is not fully fueled upon return, fuel costs are charged plus a surcharge on the liter price. If you have rented an electric car, we want the car to be returned with at least 80% charged battery. Is not the electric car sufficiently charged you will be charged for charging plus a surcharge

Information about the car's fuel type can be found on the inside of the fuel cap.

Sweden has many public charging stations and the infrastructure is constantly increasing. You will usually find charging points at grocery stores, shopping malls and along large highways

Scan the QR code that sits on the car's panel with your phone/tablet to take advantage of quick guide and information relating to the car. You can also find the information at www.europcar.se/info where you can choose language and car model. It is also possible to contact rental station, contact information can be found on your digital lease.