Lost and Found : what Happens if I Forget Something in the Car
We understand that travel can be hectic, and it's easy to forget things when returning your rental vehicle. If you think you may have left something behind, don’t worry! Here's what you can do:
How to Retrieve Forgotten Items
- Contact the station where you returned the vehicle as soon as possible. You can find the contact details using our Station Finder.
- Our team will do their best to assist you in locating your personal item.
Our Responsibility
While we’ll always try our best to help you recover your belongings, please note that we can’t take responsibility for items left behind after your rental ends.
Tips Before You Return the Vehicle
To avoid leaving anything behind, we kindly recommend you:
- Remove all your personal belongings from the vehicle.
- Take any documents containing personal information (like your Rental Agreement copy) with you.
- Delete any personal data stored in the car’s infotainment system.
A quick final check before returning your vehicle can save you time and effort!
What Happens to Unclaimed Items?
If any items are found and remain unclaimed, they will be held for up to 2 months after your rental ends. After that, they may be securely disposed of for security and privacy reasons.
