Need help or support? We're here for you
My 10% discount is not applying to my booking. What should I do?
How do I update my email address to receive information on my loyalty program?
How do I log in to my Privilege For You account?
There is an issue on my invoice and my point count is therefore incorrect. What should I do?
I have two or more Europcar Driver IDs. Is it a problem?
Points are missing from my Privilege For You account. Why and what should I do?
I qualify for the priority service and faster vehicle pick-up service. Why am I not able to receive it?
I moved to a different country. What will happen to my Privilege For You membership?
I have cancelled my booking. What will happen to my benefits and rewards?
I can no longer find the email with my reward confirmation. What can I do?
