Specific Terms per country
Please consult the specific rental requirements of the country where you will rent the vehicle using the corresponding listbox. Rental conditions per country are subject to change without prior notice. Please check at pick-up time.
Please select a country
Click here to download the terms and conditions for Abu-Dhabi
Tax:
5% VAT
Additional driver:
Dhs.25/day/driver with a maximum amount of AED. 200/driver/ Rental Contract
Max 3 additional drivers are allowed
Age:
Min age - 21 years old Max age - 75 years old
extra charge of AED 400 will be charged for senior driver
extra charge of AED 500 will be charged for young driver
Airport surcharge: AED 25 airport surcharge will be charged at Abu Dhabi Airport 24/7 Station
Rental deposit: Deposit amount of the estimated rental charges plus AED1500/- will be locked on client’s credit card. Debit Card / Cash is not accepted for the deposit, Only credit card deposit is accepted
Chauffeur driven service: please contact "limo@europcar-uae.com"
Credit cards accepted:
Visa, Mastercard, American Express, Samsung Pay, Apple Pay Delivery / Collection: In Abu Dhabi minimum charge of Dhs.30/- each way will be charged Dubai & other emirates will be charged min of AED 300 depending on distance
Delivery / Collection:
In Abu Dhabi minimum charge of Dhs.75/- each way will be charged
Dubai & other emirates will be charged min of AED 300 depending on distance
Driving licence:
UAE Driving License is a must for All Residents from any nationality Residents of Gulf Countries (GCC) can drive with their GCC Driving License "National Driving Licence is accepted from visitors who are citizens of these countries (UK, USA, FRANCE, JAPAN, BELGIUM, HOLAND, SWITZERLAND, DENMARK, GERMANY, ITALY, SWEDEN, SLOVAKIA, BULGRIA,GREECE, AUSTRIA, IRELAND, SPAIN, NORWAY, else International Driving licence is a must for visitors who are citizens of other countries. TURKEY, CANADA, POLAND, SOUTH KOREA, FINLAND, SOUTH AFRICA, AUSTRALIA, NEWZEALAND, ROMANIA, SINGAPORE, HONG KONG, PORTUGAL, LUXEMBOURG, SLOVENIA, LATVIA, LITUANIA, CHINA & HUNGARY).
Fuel:
Fuel Policy is Full to Full If returned empty or with less fueal then cahrges will apply (Equal to refueling cost + 10% service charge)
Insurances:
Rates include standard insurance with excess of AED [1200-3500] varies per car category. Full insurance is provided upon request at 20-100 AED per day depending on the vehicle category.
One-way rentals:
1) Domestic: Domestic one way between the emirates of UAE is allowed
2) International: Int'l one-way rental is not allowed to other countries.
Crossborder:
Cross Border Insurance fees = AED 750/- for 1-7 days, then AED 100/- per each additional day, upto a maximum amount of AED 1500/- per rental . The purchase of "Oman Insurance" (X-BORD4) from Europcar Head Office is mandatory, for UAE vehicles driving into Oman, where vehicles can't be left there and should be driven back to UAE, as we offer NO Oneway to Oman .(Mileage will be restricted to 250 km/DAY in case of cross border for all SIPPS)
Other services:
Additional charges are applicable for Nav/GPS system, tracker system, child/baby seats, Spare-key,or any other additional service requirements.
Restriction of use:
a) in violation of traffic and other regulations;
b) for illegal actions;
c) for re-renting
d) for driving on terrain or roads that are not suitable for the Vehicle;
e) on rallies, off roading or racing events.
Use of Winter Tyres:
Winter tyres are not required
Specific note:
To hire a car the client needs valid passport or ID, driving licence and credit card Please read EC ABU DHABI DETAILED RENTAL TERMS AND CONDITIONS for more details
Other:
Additional charges are applicable for Nav/GPS system, tracker system, child/baby seats, Spare-key,or any other additional service requirements.
Tax :
20%
Airport Surcharge :
18 euro/rental (vat inclusive)
Age :
Minimum 21 years for all car group. Maximum age 70 years. A Young Driver Surcharge will be applied for drivers of 21 and 23 years old.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
International Driving licence not mandatory.
Cash Rental deposit :
Not available.
Credit Cards Accepted :
American Express, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W, Theft Protection: charges may vary by station and by car group.
Details are available from Europcar Reservation office
Delivery / Collection
Available Within and Outside City limits upon request.
One-Way Rentals :
A) Domestic: Available between Europcar stations.
B) International: Not Available.
Other Services :
All Child safety seat, Snow Chains, Snow Tyres, Navigation System (NAV).
Chauffeur Driven Service :
Not available.
Restriction to use :
Bulgaria and Bosnia and Hercegovina are not allowed.
Others :
Charges may apply when cancelling a service within 24 hours of the pickup time.
Click here to download Terms and Conditions for Andorra
Full terms and conditions:
Tax:
4.50%
Additional driver:
15 euros per day, max 150 euros per rental
Age:
Young driver charge 21-25, charge per day: 15 €, charge per rental :150 €
Airport surcharge:
None
Cash rental deposit:
Only credit cards accepted
Chauffeur driven service:
none
Credit cards accepted:
Visa, Mastercard
Delivery / Collection:
45euros
On request, from Monday to Friday
Driving licence:
International driving licence not requested. Only in european caracters. Minimum 2 years driving experience.
Fuel:
All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply.
One-way rentals:
1) Domestic:
2) International:
Crossborder:
Not accepeted
Other:
No Show fee 95euros or 100% of rental if lower
Tax:
5%
Airport Surcharge:
Cars rented at Europcar locations in the airport are subject to a surcharge of 35USD
Age:
Minimum age is 21 Young Driver surcharge will be charged for renters under 25 years for car groups higher than Intermediate
Additional Driver:
Any Additional driver must meet Europcar requirements regarding age, driving licence and mean of payment 7 USD / day, maximum 70 USD / rental
Driving licence:
Minimum 12 months or 21 years old for MDMR / ECMR / ECAR /EDMR/ CDMR/ DDAR Minimum 24 months or 25 years old for IFMD /DMMR / IFAD / SFMR / SFAD / SFAR / PFAD / IFMR / FPMD/ MFMR Both the renter as well as the additional drivers must hold a valid driver's licence issued at least one year prior to the rental date. If the driver's licence of the renter or of the additional driver is not written in Latin alphabet, renter must provide an international driver's licence. The international driver's licence must be presented, in original, together with the national driver's licence.
Cash Rental Deposit:
Cash deposit is allowed
Credit Card Accepted:
Visa and MasterCard
Insurances:
LDW - Excess from 2300USD up to 8200USD, according to the rented car group
SPCDW - 0 Excess, subscription according to the rented car group
SPTHW- 0 Excess, subscription according to the rented car group
Delivery/ Collection:
60USD for all groups
One-Way Rentals:
A) Domestic: Not available.
B) International: Not available.
Other Services:
Terms and conditions are subject to change without prior notice.
Restriction of Use:
Circulation limited to the province of Luanda Circulation outside the province of Luanda requires authorization and the subscription of the insurance SPTHW is mandatory.
Chauffeur Driven Service:
available
Fuel:
1.8USD/Liter petrol + 40USD service charge
1.3USD/Liter Diesel + 40USD service charge
Tax :
21%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 years for all car group. There's no maximum age limit.
A Young Driver Surcharge will be applied for drivers of 21 and 22 years old.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
International Driving licence Mandatory.
Cash Rental deposit :
Not available. Major Credit cards only.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W, Theft Protection: charges may vary by station and by car group. Details are available from Europcar Reservation office.
Delivery / Collection
Available Within and Outside City limits upon request.
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic: Available between Europcar stations,except for Ushuaia.
B) International: not available.
Other Services :
Child safety seat (15-30kg, 33-66lbs), Toddler safety seat (9-18kg, 20-40lbs), Ski Rack, Snow Chains, Snow Tyres, Navigation System (NAV).
Restriction Of Use :
Cross Border: it is only allowed to cross the Argentinian border to Brazil, Chile, Paraguay and Uruguay, under request. Cross border requests should be submitted togeather with a copy of the driver's passport and driving license with at least 96 working hours prior the date of rental. Cross border permits can be requested from all of our stations except for the Ushuaia Airport Station.
An International driving license is mandatory to drive a car in Argentina.
Chauffeur Driven Service :
Not Available.
Others :
Charges may apply when cancelling a service within 48 hours of the pick up time and for not ever showing to pick up the car ("No Show").
Click here to download Full terms and conditions
Tax: 20%
Additional driver: 10 EUR per day and maximum 40 EUR for the whole rental period
Age: minimum age 21 maximum age 75
Airport surcharge: fixed 8 EUR
Cash rental deposit: cash deposit is not accepted
Chauffeur driven service: 35 EUR for 9 hours daily
Credit cards accepted: Visa Master Amex Delivery / Collection: 20 Eur in Yerevan out of Yerevan please email us to info@europcar.am
Driving licence: valid driving license for at least 3 years European driver license are valid for driving in Armenia International driving permit is required for USA, Canada, Australiaand not latin alphabet license
Fuel: same to same refueling cost 2 EUR Insurances: standard insurance is included in the rates full insurance for extra cost depending on vehicle model
One-way rentals:
1) Domestic: free of charge between stations
2) International: is possible only with Georgia
Crossborder: is possible only with Georgia cross border fee is 70 EUR
Other services: car seat. GPS, cross border, full insurance , add driver
Tax :
3.5%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 23 years for all car groups, no maximum.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Cash deposits are accepted.
Credit Cards Accepted :
American Express, Diner's club, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W. and Theft Waiver: Charges may vary by car group.
Delivery / Collection
Not available.
One-Way Rentals :
A) Domestic :between all Europcar stations one way charges apply in all cases. The fees vary and are included in the quoted price.
B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Booster Seat, Mobile Phone.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Australia
Tax :
10% Goods and Service (GST)
Airport Surcharge :
Included in your rental charges when applicable and details are available from Europcar Reservation Office. When applicable the rate is displayed in your rental agreement.
Age :
Minimum 21 or 25 years according to the car group. Additional Young Driver surcharge applies for drivers under 25.
Additional Driver :
With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.
Driving licence :
Full unrestricted driving licence and international drivers license in english.
Cash Rental deposit :
Cash Rental Deposit not available. Credit card pre-authorisation of rental charges will be taken at time of pick-up. Additional bond may also be pre-authorsied on your credit card at time of pick up.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Covers :
Our basic level of cover is already included in the price. Damage Cover Products to reduce the standard damage liability fee (DLF) may be purchased at extra cost on certain vehicle categories, including Premium, Medium, Snow Cover and Unsealed Road Cover. There may be no cover in some circumstances even if Damage Cover products have been purchased. Refer full terms and conditions of rental available at europcar.com.au for full details of exclusions to cover.
Delivery / Collection:
Maybe available Within and Outside City limits.
One-Way Rentals :
A) Domestic : may be available between Europcar stations. B) International : Not available.
Other Services :
Navigational Unit and Child Seats. There are some toll roads which include an obligation to pay Tollaust Pty. Limited ACN 050 538 693 (“Linkt”) a Service Fee of $3.30 (inc GST) for each calendar day on which you use a toll road in addition to payment to Linkt of the applicable tolls.
Restriction Of Use :
You have no cover for Damage or Third Party Loss in some circumstances even if You purchase Damage Cover Products. These are fully set out in the Terms and Conditions of Rental available at europcar.com.au and include Damage or Third Party Loss
caused by inundation or immersion of the Vehicle in water, use of the Vehicle in any prohibited area and Overhead and Underbody Damage, including overhead contact to any part of the pantech or box section of a Commercial Vehicle. Driving the Vehicle on Unsealed Roads and above the Snow Line is never permitted unless You have purchased the appropriate cover at the Start of Rental and Off Road use is strictly prohibited. You must refer full terms and conditions of rental available at europcar.com.au for full details. cover.
Chauffeur Driven Service :
Not Available.
Tax :
18%
Airport Surcharge :
Free of charge
Age :
21 years old for all car groups
Additional Driver :
Free of charge, the second additional driver is available at 5 euro per day, the third additional driver is at 5 euros per day
Driving licence :
1 YEAR FOR ALL VEHICLES EXCEPT LDAR, SFAR, FFAR and SVMR (2 YEARS)
Cash Rental deposit :
250 EUR ( Cash not acceptable)
Credit Cards Accepted :
Master Card and Visa.
Insurances :
CDW and THW are mandatory
Delivery / Collection
Amount: 15EUR / Included: 35KM / Charge per ADD KM: 0.2KM, Amount: 110EUR / Included: 260KM / Charge per ADD KM: 0.2KM
Other Services :
Chauffeur service, Roadside assistance
Restrictions of use:
dependent on driver age and type of vehicle required
Chauffeur Driven Service :
40 EUR excluding VAT
One-way rentals: :
1) Domestic:penalty 1000EUR
2) International:penalty 1000EUR
Fuel :
FUEL TYPE - DIESEL: PUMP FUEL PRICE/LITER: 0.35. REFUELING CHARGE PRICE/LITER: 0.85,FUEL TYPE - LEADED: PUMP FUEL PRICE/LITER: 0.5. REFUELING CHARGE PRICE/LITER: 1,FUEL TYPE - SUPER UNLEADED: PUMP FUEL PRICE/LITER: 0.7. REFUELING CHARGE PRICE/LITER: 1.2
Tax :
5%.
Airport Surcharge :
BD 1 per rental
Details are available from Europcar Reservation Office.
Age :
21 years minimum
Additional Driver :
Bd 2 per rental.
Driving licence :
Held for at least 2 years.
Cash Rental deposit :
Cash Rental Deposit not available.
Credit Cards Accepted :
American Express,Mastercard, Visa.
Insurances :
Deductible Collision Damage:
-Excess BHD 100: EDAR ,MCAR, CCAR ,SVAR ,CMAR ,FDAR ,SCAR ,HMAR ,FCAR
-Excess BHD 150 :SVMR ,SFAR ,PDAR ,SDAR ,PFAR ,FFAR ,LVMR ,PVAR ,IBAR ,LDAR ,LFAR
YOUNG DRIVER: 21-24 only in case of accident at fault young driver fees is applicable
BHD 300:EDAR ,MCAR, CCAR ,SVAR ,CMAR ,FDAR ,SCAR ,HMAR ,FCAR
BHD 350:SVMR ,SFAR ,PDAR ,SDAR ,PFAR ,FFAR ,LVMR ,PVAR ,IBAR ,LDAR ,LFAR
Delivery / Collection
Available - BD 10
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between all locations. B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Toddler.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Our services includes of our well-experienced, bilingual (English/Arabic speaking) driver, fuel & toll-fare in bahrain & Bahrain-Saudi vise versa. call our 24/7 reservation team 0097317324483
Tax :
16%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Access, American Express, Diners Club, Euro Card, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
Available between all Europcar station on the same island.
Other Services :
Baby Seat.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Belarus
Tax:
20%
No Show and Cancellation fees:
Fees can apply
Additional driver:
12 EUR per rental
Age:
18-99
Cash rental deposit:
Not accepted
Credit cards accepted:
Visa, Master Card
Delivery / Collection:
12EUR( Tax incl)
Driving licence:
International driving licence
Other services:
/
Restriction of use:
War zones
Use of Winter Tyres:
Mandatory by law from Dec 1st till March 1st
Specific note:
/
Other:
/
Click here to download Terms and Conditions for Belgium
Tax :
21%
Eco tax: 4,5 € VAT Excluded
Airport Surcharge :
Details are available from Europcar Reservation Office. 55€ VAT excluded for the airport and railway stations
Age :
From 19 to 30 years depending on the car category. Please check the "Age requirements" here.
Additional Driver :
If the renter pays and Additional driver charge, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year, according to the car group AND in compliance with Belgian legislation. In case of doubt, contact the Europcar Reservation Office or the checkout station.
Cash Rental deposit :
Only available for Compact & Economy
Credit Cards Accepted :
American Express, Diners Club, JCB, Master Card, Visa.Two credit cards required for some cars. Details are available from Reservation Office.
Insurances :
-
CDW (Damage Protection)
-
THW (Theft Protection)
-
WWI (Glass & Tyres Protection)
-
RSA (Road Side Assistance).
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available under specific conditions. Please contact our Reservation Office for more information.
B) International : Details are available from Europcar Reservation Office.
Other Services :
Navigation System, Winter Tyres, Baby Seat.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Not available in Belgium
Tax :
18%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 1 or 4 years, according to the car group. VISA MANDATORY FOR FOREIGN CUSTOMERS. INTERNATIONAL DRIVING LICENCE COMPULSARY.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Visa, American Express.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between Europcar stations. B) International : Not Available.
Other Services :
Child Seats Baby, Child Seat Infant, Jerrycan, Second Spare Tyre. Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Certain categories are Chauffeur Driven Only.Details are available from Europcar Reservation Office.
Full terms and conditions:
Click here to download the terms and conditions for Bolivia(In English)
Click here to download the terms and conditions for Bolivia(In Spanish)
Tax:
Subject to change according to government laws 16% of products and services.
Additional driver:
The price for adding an additional driver is USD 6, not including taxes. The rental company charges per young / senior driver are applicable to all additional drivers.
Additional charges:
Additional charges apply for the navigation system, child seats, booster or any other additional requirements. Additional services to pay locally: All additional equipment or service must be requested at the time of booking and must be paid directly to the rental company when removing the vehicle. All prices are subject to change and the rental company reserves the right to modify them without prior notice. After your rent: In case of additional applicable costs, such as fines for speeding or congestion charges, the rental company will try to contact you when the authorities request the identity of the driver. Such a process could occur months after the rent, and will involve the payment of the administrative fee imposed by the company in addition to the original amount for the sanction. Important: to facilitate the comparison between different companies, we have standardized the names of these charges. Keep in mind that the names used by the rental company of your reservation may be different.
Age:
The minimum driving age is 21 years, for all categories except city cars (MDMR, EDMR, HDMR, HDAR, NDMR).
A surcharge for young drivers of USD 4 per day + taxes will apply to all drivers between 18 and 21 years old.
Airport surcharge:
USD 10 plus taxes for rent. Our offices are located inside the airport, International departures sector. Please provide us with your flight information, airline, country of origin, email and your cell phone number. Our representative will be waiting for international / national arrivals to pick it up. Call us: +591 76630118 - +591 77285833 - +591 77205118.
Included without cost within the urban area. It will have a cost if the assistance that is required is outside the city. Emergency telephone 24 hours: +591 76630118 - +591 77285833 - +591 77205118.
Rental deposit:
SECURITY DEPOSIT USD 2,000.00 During collection, the main driver will be blocked with a US $ 2,000.00 security deposit on your credit card. The card must be enabled to make purchases in Bolivia. Debit cards and cash will not be accepted. The office staff will confirm the exact amount of the deposit.
Credit cards accepted:
American Express
MasterCard
Visa
This company [does not accept] prepaid, rechargeable or virtual cards, or any other type of card that does not have the stamp.
Delivery / Collection:
Assistance in Route Resupplay of fuel: A. Tank full to full tank: if the vehicle is returned full tank will not be charged refueling service charges. B. Tank full option; it is paid in advance at the beginning of the rent 0.89 ctvs. dollar per liter it is no longer necessary to load the fuel tank at the time of the return. No refunds are made for fuel not consumed when the rental ends. For customers who rent more than three days, this service is recommended. C. Fuel refill; If the car is not returned with a tank full of fuel or this service was not contracted, Europcar Bolivia will charge 1.07 ctvs. of dollar per liter of fuel. Driver service Mileage Vehicle washing International insurance One Way International permit Equipment for income from Uyuni salar Special equipment for companies Maintenance GPS navigation system Satellite Gps for companies
Driving licence:
A valid driver's license must be at least 1 year from the first issue, no international license is required for up to 6 months in the country.
Documentation:
Passport or identity card Driving license
Credit card Fuel:
You will be given the vehicle with the fuel tank full or partially full. You must leave a deposit to cover the cost of the fuel. The office staff will check the corresponding amount on your credit card. You must return the vehicle with the same amount of fuel with which it was delivered.
Grace period: 59 minutes The late refund will correspond to a full day charge at the local rate available.
Insurances:
Deductible for collision damage, for theft, total loss. The charges may vary according to the car category. The data is available at the Europcar offices. Basic coverage of CDW / THW In case the bodywork is damaged during the rental, the maximum amount that could have to pay would be the so-called franchise for damages. The coverage will only be valid if the terms of the rental agreement are met. No other parts of the vehicle (such as windows, wheels, interiors, roof or bottom), fees (such as towing or unused time) or objects within it (such as child seats, GPS devices or personal effects) would be contemplated. Damages or accidents must be reported immediately to activate CDW / THW; otherwise, the full values of the damages themselves and third parties involved will be charged to the customer's credit card. 10% damage administration fee. Failure to comply with the terms and conditions of the lease (for example, if the vehicle is misused or driven recklessly or under the influence of alcohol or drugs or if EUROPAR is not informed within 02 hours of the occurrence of the accident, between others). , the client will lose the protection that he contracted and will be responsible for the total cost of repair and / or replacement of the vehicle. None of the protections described above covers traffic infractions, loss of personal property, cost will be the sole responsibility of the client, or judicial or extrajudicial costs. When the customer rents an EUROPCAR vehicle, he is responsible for returning the vehicle in the same condition in which it was delivered.
Liability insurance (TPL) This covers the responsibility of the driver for injuries or property damage contemplated in the policy. It does not cover, however, possible injuries to the driver or damage to the rental vehicle. The coverage will only be valid if the terms of the rental agreement are met. The value will depend on the car group. TPL- Third-party liability insurance includes limited coverage. The SLI coverage is independent of the mandatory TPL coverage and is available with an additional charge per day plus applicable taxes, for all types of vehicles. Immediately inform the offices about the damage or accident occurred within 24 hours of the event, otherwise you will be charged for all damages. Extraterritorial insurance: it is obligatory for when the client leaves the country this insurance covers him own damages. There is no coverage if security measures are not used when the vehicle is left unattended or if the tenant can not return the keys or for damages caused by the negligence of the driver or tenant. Or when his collision is with a fixed object. In case of extraterritorial insurance only covers own damages does not cover partial theft or total theft. Extraterritorial insurance must be requested 5 business days in advance, if you do not have the correct documentation you could be forced to return from the border or you could be subject to paying a considerable fee. Assistance in Bolivia for RAC vehicles. The same extraterritorial permit can be requested at the counter, but you must wait 5 business days and pick it up at our offices.
Supplementary insurance In the event of an accident, this package only contemplates the payment of half the deductible of the CDW / THW coverage as a result of a collision, theft, rollover and total loss of the vehicle. It includes the protection in case of personal accidents (PAI) and double coverage in relation to CDW in case of damage to third parties. The minimum age required to contract this package is 26 years for the main driver Immediately inform the offices about the damage or accident that occurred, otherwise you will be charged for all damages. The loss of profits due to the deterioration of the vehicle will be calculated using the agreed rental price. This protection does not cover damage from broken tires, tires and windshields. It does not cover the loss of accessories such as tires, emergency tires, tires, radio, speakers, headrests and mirrors, among others. The theft of engine parts or components is also not covered. SLI Europcar offers to increase liability coverage up to $ 150,000.00
PAI This insurance provides peace and confidence that personal protection accounts for medical expenses in the event of an accident in the vehicle. The insurance is for the driver and extends to the occupants of the vehicle, provided that the allowed number of occupants is not exceeded. Charge per day. Coverage: Medical expenses of up to $ 4000 per occupant. Permanent disability up to $ 20,000 per occupant. Death up to $ 20,000 per occupant. Funeral expenses of up to $ 1000 per occupant. Declination of basic coverage CDW / THW The CDW is optional and is usually purchased by customers who are not covered by damage or loss of the vehicle by your credit card company (or insurance linked to a credit card). For your own protection, we prefer that all customers submit a valid letter or proof of coverage from the issuer of their credit card with a verifiable phone number and / or email address to confirm that CDW coverage is provided by your credit card In case the fare does not include CDW, passengers will be able to reject CDW, USD 2500 will be blocked more credit card guarantee for cars and USD 3000 for SUV, Pick up and Van and will be refunded when the vehicle is returned safe.
One-way rentals:
1) Domestic:
Available between Europcar rental centers.If you decide to rent a vehicle at an office and return it to a different one, the rental company may charge you a one way fee for expenses incurred when you have to return the vehicle to the removal office. You must inform us in advance if you wish to make a one way reservation. On the other hand, if you return the vehicle in an office different from the one established in your reservation, the rental company will penalize you with an extra charge. We will confirm the price of this service once you have made your reservation and we have received a confirmation from the rental company. If you decide to rent a vehicle in an office and return it in a different city the rates vary according to the branch minimum 3 days of rent. Sipp codes not allowed MDMR, EDMR, HDMR, HDAR, NDMR. The category MDMR, EDMR, HDMR, HDAR, NDMR can only be used on paved roads within the urban radius of the city.
2) International:
The rates vary according to the route that the client makes, minimum 3 days of rent. Subject to cost and availability, request 7 days in advance. Available between Europcar rental centers must be paid for the countries of: Peru, Chile, Argentina, Brazil, Paraguay, making an advance procedure contact +591 76630118 - +591 77285833 - +591 77205118.
Limited mileage:
The kilometers are limited to 100 km per day, where additional kilometers will be charged @ 0.30 - 0.55 / km varies according to the group and the category of the vehicle.
Services outside opening hours:
Please contact us if you wish to pick up or return the vehicle outside of the opening hours of the office (either due to delay or change of plans). If so, the service will have an additional cost. The cost of this service is USD 19.00, not including taxes. Terms and conditions of additional services: All additional equipment or services are subject to local taxes and sales taxes. If you require additional equipment, you must leave a deposit at the rental office when picking up the vehicle.
Vehicle replacement
Replacement of the car subject to availability and must be requested to the station. In the event of an accident, the passenger will be fully responsible for any transport or towing costs of the car to the Europcar station. This service is limited by geographical distance. Emergency telephone 24 hours: +591 76630118 - +591 77285833 - +591 77205118.
Traffic fines:
The hirer undertakes and enforces the enforcement of traffic rules and laws and also the instructions issued by the authority and its agents while using the rented vehicle, assuming full responsibility for penalties, fines or fines for traffic violations or violations of the municipal law or by any competent authority. Therefore, it is the responsibility of the tenant or any of the authorized drivers to pay the expenses that may be imposed on the owner. For all purposes, even for the events mentioned in the preceding paragraphs, the Lessee irrevocably authorizes the Owner, so that by charging your credit card deferred charges can be charged, these charges correspond to the amounts of the fines due, to violations of the traffic law made during the rental period, as well as the amounts owed due to damage to the leased vehicle or to third parties. In cases where the payment is not made through a credit card, the charges on the indicated items will be reflected in the direct invoice to the company or person leasing the vehicle, this person or company being responsible for the final payment.
Condition of the vehicle:
The vehicle must be returned, normal expected wear, in the same conditions as when it is rented. If special cleaning is required, a separate charge of USD 10 to USD 35 will apply depending on the return status of the vehicle cleaning. It is forbidden to smoke inside the vehicle, handle animals or spill liquids that stain the upholstery, with a charge of additional rental days, for the time the vehicle is kept out of service for special cleaning.
Local charges:
This section shows the charges that must be paid at the rental office. These charges depend on the place of collection, the driver and the type of journey that will be made with the vehicle. This section does not include additional charges that will be applied at the rental office for fuel, child seats or other additional services. Consult the terms and conditions of your reservation if you wish to obtain information on other possible applicable charges. You are responsible for all charges and penalties, including toll charges, congestion charges and traffic fines.
Unlimited mileage:
Circulation: You should only drive on asphalt roads, is prohibited to drive on dirt roads, unauthorized roads, lagoons and rivers, paved roads or that compromise the condition of the vehicle, an exception can only be made with the approval of the National Administration.
Insurance: The following insurance must be compulsory
Protection against blows, accidents or theft.
Protection for third parties.
Tyre and windscreen protection.
Extraterritorial protection for own damage.
Loyal customer This promotion applies to our clients who do not have a negative background with the company.
Promotions: No other promotion applies.
Speed: The Ministry of Government reported the approval of a Supreme Decree that temporarily modifies the Traffic Code Regulation to establish maximum speeds on roads and highways throughout the country. The norm establishes maximum speeds of 60 kilometers per hour for dirt roads and 80 kilometers per hour for paved roads, the decree establishes according to an institutional bulletin.
Warranty: During the collection, the main driver will be blocked the credit card, a security deposit of USD 2,000. No guarantee will be accepted in cash. The office staff will confirm the exact amount of the deposit.
Rental: The rental payment will be made in advance. Does not include assistance in suto. Does not include assistance en route. Does not include vehicle maintenance. It is invoiced for the days established in the contract if the client returns before the partial or total rent is not reimbursed. If you fail to comply with any of the aforementioned points, you will proceed to pay your rent at the normal rate of 100km per day.
Prepaid: If the passenger returns the car before the agreed rental period for any reason, he will not be entitled to a refund for the days not used. No refund will be granted to the customer who does not pick up the vehicle at the time the rental starts and who has not done so. cancelled.
Use of tires:
2nd Mandatory Tire for remote routes (eg Salar de Uyuni-Beni Yungas). Special tires for dirt roads Special tires for gravel roads In special circumstances the use of earth or gravel tires is mandatory in Bolivia. In the case of dirt or gravel, vehicles can only circulate with tires for this type of terrain with a specific specification mark. Drivers must use this type of tire or they will be subject to the payment of fines and replacement of tires. If you find a driver with asphalt tires on gravel you can be charged up to $ 60 fine plus the replacement of tires if they are damaged. If the vehicle hinders the traffic or it is abandoned, the fine will be double depending on the distance and charges.
Use of vehicles:
The lessee undertakes not to allow anyone to drive the rented vehicle unless it has been authorized by Europcar. The hirer agrees that neither he nor any of the additional drivers mentioned will use the vehicle through unpaved roads, crossing rivers, lakes or other water areas that endanger the operation or the integrity of the vehicle. In addition, towing objects, racing and fun driving, roads in poor condition, teach driving, rent the vehicle without permission from Europcar. Failure to comply with the same will make you liable for paying resulting damages and fines.
Some driving restrictions may apply to drive in certain areas the data is available at the offices of Europcar Bolivia. It is forbidden to travel through gaps, unauthorized routes, rivers. One additional driver is allowed because of insurance restrictions.
City Cars:
Vehicles with the MDMR, EDMR, HDMR, HDAR and NDMR acriss have the following restrictions.
• Circulation only within the city, can not pass tolls and tolls interprovincial, interdepartmental or restricted areas.
• Applies to Suzuki Alto, Hyundai Eon, Suzuki Celerio and Hyundai i10 vehicles.
• Use within geographic boundaries and designated areas.
• No stone roads and compromise the use of the vehicle.
In case of breach of any of the points mentioned above, a fine of USD 100 per day will be applied.
Early return of vehicle
If the customer returns the vehicle before finishing the rental, no refund will be issued.
Tax :
17%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Master Card, Visa, Amex , Diner's Club.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between Europcar stations. B) International : Available.
Other Services :
Child Seat Toddler, Luggage Rack, Child Seat Baby, Child Seat Infant and Child Seat Booster, Mobile phone. Available from October till March : Ski Rack, Snow Chains, Snow Tyres. All available on request.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available on Request. Details available from Europcar Reservation Office.
Tax :
10% plus 1% Tourism Levy charge.
Airport Surcharge :
Details are available from Reservation Office.
Age :
23 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years according to the car group.
Cash Rental deposit :
Cash Rental Deposit accepted.
Credit Cards Accepted :
American Express, Diners Club, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver SCDW, STHW and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available. B) International : Available.
Other Services :
Child Seat Infant, Child Seat Baby.
Restriction Of Use :
Details are available from Europcar Reservation Office.Written Authorization must be Requirested at time of Reservation for all Cross Border Travelling.
Specific Cross Border Information can be obtained from Europcar Reservation Office. All vehicles entering Namibia, Swaziland, Lesotho, Mozambique, & Zambia will have to pay a X-BORD Fee for which applies also an Excess. Vehicles are not allowed to travel to Angola & Zimbabwe.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax:
10%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age :
21 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental Deposit:
Not available.
Credit Cards Accepted:
American Express, Diners Club, Master Card, Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One -Way rentals:
A) Domestic : Not available. B) International : Not available.
Other Services:
Child Seat Baby, Child Seat Toddler.
Restriction Of Use :
-
No cross-border allowed from Brazil.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Full terms and conditions:
Click here to download Terms and Conditions for Bulgaria
note: remove https://
Tax:
20%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Rental fees for young / old drivers apply to all other drivers.
Age:
Renter and driver must be 19 years old and for certain car groups minimum age is 23. All drivers under 25 years old must pay an additional charge for young driver.
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
During the pick-up, pre-authorization on credit card will be made, a security deposit of 300 €. No security will be received in cash. Employees at the branch confirm the exact amount of the deposit.
Chauffeur driven service:
Available on request. Please contact reservations@europcar.bg
Credit cards accepted:
American Express, Visa, MasterCard.
Debit cards, prepaid cards are accepted as forms of payment of the rental or to purchase additional products.
Delivery / Collection:
Delivery/Collection in the city is free of charge, Delivery/Collection out of city is charged in depending of distance. Available on request only.
Driving licence:
Valid driving license must be held at least 1 year from the first issue.
Fuel:
The car is rented with full tank and the fuel consumption is on renter’s expenses. A refueling fee plus missing fuel charge (at gas station prices) will apply if the vehicle is not returned with full tank.
An additional charge will apply if the driver refuels the car with wrong fuel.
Protections:
Countdown for collision damage, theft, total loss, charges may vary depending on vehicle category and data is available at Europcar branches.
Basic coverage of CDW / THW. MEDIUM and PREMIUM available
In the case of bodywork damage during the rental, the maximum amount that could be paid would be the so-called "Excess". Coverage will only be valid if the terms of the lease are met. No other parts of the vehicle (such as windows, wheels, interiors, roof or floor), fees (such as towing or unused time) or items in it (such as child seats, GPS or personal equipment)
One-way rentals:
1) Domestic: Available between all Europcar stations at minimum 2 days of rental. Additional charges apply
2) International: Availalble at minimum 3 days of rental. Additionals charges apply. Additional restrictions may apply. Please contact Europcar Reservations Office
Other services:
Child Seat Infant, Baby Seats, Toddler seats, Ski Rack, Snow Chains, Navigation System, Cross-border
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
UK, Turkey, Kosovo, Albania and ex USSR countries n/a Cross border is NOT ALLOWED!
Use of Winter Tyres:
All vehicles are equiped with winter tyres between November 1st and March 31st.
Tax :
18%
Airport Surcharge :
None.
Age :
CHAUFFEUR DRIVEN ONLY
Additional Driver :
NONE CHAUFFEUR DRIVEN ONLY
Driving licence :
NONE CHAUFFEUR DRIVEN ONLY
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I : INCLUDED IN ALL RATES
Delivery / Collection :
None
One-Way Rentals :
A) Domestic : NOT Available.
B) International : Not Available.
Other Services :
NONE
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Yes
Tax:
19,25%.
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
21 years.
Additional Driver:
Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least two years.
Cash Rental deposit:
Cash rental deposit not accepted.
Credit Cards Accepted:
Visa.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection: Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection:
Available Within City limits.
One- Way Rentals:
A) Domestic : Not available.
B) International : Not available.
Other Services:
Details are available from Europcar Reservation Office.
Restriction of Use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service:
Available.
Tax :
14%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 21 years.
When renting a vehicle, a driver qualified as a "young driver" (from 21 to 24 years old) pays a specific charge (from USD25 per day) (the "Young Driver Surcharge").
Additional Driver :
Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Cash Rental deposit not available.
Credit Cards Accepted :
American Express, Diners Club, Discover, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Other Services :
Child Seat baby, Child Seat Toddler.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain provinces and countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
13%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
Available between all Europcar stations on the same island.
Other Services :
Child Seat Baby.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Tax :
None.
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 25 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least One year.
Cash Rental deposit :
Not available.
Credit Cards Accepted :
American Express, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W.: Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within City limits.
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Not available.
B) International : Not available.
Other Services :
Child Seat Baby, Navigation System.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Not available.
Full terms and conditions:
Click here to download the terms and conditions for Chile
Tax:
19%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge
available from Europcar Reservation Office.
Age:
18 years old. Drivers under 21 will be charged of young driver surcharge. PDAR-LDAR car group minimum
21 years old.
Airport surcharge:
9% of total.
Cash rental deposit:
Not allowed.
Confirmed Car Group:
Europcar Chile only confirms car group or category and does not confirm car model, brand or color of vehicle.
Credit cards accepted:
Visa, American Express, Diners Club, MasterCard.
Insurances:
CDW /LDW has an excess depending car group . Excess will be charged whatever customer is culpable or not .
Some rates could not include this coverage. Declination of CDW /LDW is allowed under certain restrictions and
additional deposit . For more details download complete version.
Driving licence:
A valid driver's license will be required. License must be valid up to 10 days after the end of rental. If license is
not written in Roman or Latin Letters, an International Driving License will be required. Electronic Driver’s
Licence are not allowed by Chilean laws
Cross Border Permit:
Only allowed to Argentina and upon request 7 working days before the rental date. To Request Cross Border an
e-mail has to be sent to reservations@europcar.cl .Extra charges will apply. For more details download full
version of Terms and Conditions.
No Shows and Cancellations:
One day rental penalty will be charged at USD 52,99 if reservation is not cancelled before 24 hours or if the
customer is not present at the time that the car was booked. In case of late arrival, the location may check car
availability. If there are cars available, any car group could be offered and no refunds for unused days or
difference in car group will apply.
One-way rentals:
1) Domestic: Available between all Europcar stations (except for certain car groups in Patagonia Region).
2) International: Not available
Optional Extras Offered:
Infant, Child and Todler seats, Full Tank Option, Navigation System
Other:
Any other details please download full Terms and Conditions or contact reservations@europcar.cl
Click here to download Terms and Conditions for China
Tax:
Included in rate
Additional driver:
No Additional Driver Fee
Age:
18-75 Years Old
Cash rental deposit:
All China stations do NOT accept Cash for payment.
A.Vehicle Deposit: Economy-5000 CNY; Comfort-7000 CNY; MPV-10000 CNY.
B. Customers would be best to use China Unionpay card for car rental fee, deposit and other expenses at local counter. Customers also can try to use Visa, Master, American Express or JCB. But Shouqi can NOT guarantee that credit cards are workable, it depends on the rules of your credit card issuer.
C. Shouqi will confirm whether customer had traffic violation or not within 30 (Thirty) working days from the date of car returned.
If customer has no traffic violation during rental period, Shouqi will apply for refund pre-authorization/deposit within 3 (Three) working days and send bank receipt to customer email.
Due to the banking process, customer will receive payment within 30 (Thirty) working days from the date that refund was done.
D. Once customer had traffic violation, the related fees will be deducted from the pre-authorization/deposit which are : Below 6 points (excludes 6 points): 200 CNY, More than 6 points (less than 12 points): 500 CNY and More than 12 points (includes 12 points): 20,000 CNY.
E. All customers need to prepare a bank card or credit card which could receive CNY for deposit refund. If the bank card or credit card which are provided by customer, can not receive CNY, customer shall bear the tax and handling fee that occurred of the refunding.
Credit cards accepted:
China Unionpay (most preferred), Visa, Master, American Express or JCB
Driving licence:
China Mainland Driving License-Mandatory
Fuel:
A.Customers are required to fill the leased vehicle with correct fuel according to the fuel label of the vehicle. All losses (including but not limited to damage to the vehicle) caused by the non-conformity of the fuel filled by customer, shall be borne by the customer.
B.Refuel Rule:
1)If the fuel tank is full when customer pick up: The customer must return the car with a full tank of fuel. If the fuel tank is not full when the customer returns the car, the customer shall pay the price difference of refueling according to local fuel price and pay extra refuel service fee at 100 CNY/order .
2)If the fuel tank is NOT full when customer pick up: If fuel quantity of return is MORE than the fuel quantity of pick up, Shouqi will refund fuel price difference to customer according to local fuel price, the price difference will be deducted from total rental fee. When the fuel quantity of return is LESS than the fuel quantity of pick up, Shouqi will charge the customer fuel price difference according to local fuel price. The system will automatically calculate the corresponding amount and add it into the rent settlement.
3)No refuel service fee if tank is not full when pick up.
Insurances:
A.In China, there are no separated CDW/THW/LDW. The insurance Shouqi could provide, is Automobile Mandatory Insurance which is an integrated insurance and included in the rate.
B. Automobile Mandatory Insurance, Excess 1500 CNY
C. CNY200,000 for property and bodily harm (Maximum insurable sum for damages to persons)
D.If there is an accident during the rental period, the customer needs to protect the scene of the accident, and contact the picking-up station, and send email to callcenter@izuche.com.
E.Because of customer reason or insurance company regulation, if insurance company is not responsible to compensation or deduction, the customer shall bear the costs arising from the accident.
One-way rentals:
1) Domestic: Not Allowed
2) International: Not Allowed
Specific note:
Foreign customers need to send scanned copy of China Mainland Driving License, the personal information page and China visa page of passport to Shouqi customer service mailbox (zuoying@izuche.com and callcenter@izuche.com) SEVEN days before scheduled pickup time. Security Department of Shouqi and Public Security Organs will verify the identity information of customer. The customer's Chinese mainland driving license and passport must be valid for more than 2 months of the actual rental period. After the public security department confirms and verifies the foreign customers’ information, the foreign customers can pick up the car at local station. Once there is problem or any change ( i.g. rental policy, vehicle availability, governmental or political issue, etc,.) on scheduled picking-up time, Shouqi will inform Europcar.
Shouqi will inform customers about verification result by email 48 hours before picking-up day. Shouqi will inspect documents which are from customers. Under some circumstances, customer may NOT be approved to rent car from China local stations.
Click here to download the terms and conditions for Colombia
Tax:
19%
Additional driver:
4 USD per day
Age:
22 years old, Drivers between 18 to 21 will be paid $9 USD per day
Airport surcharge:
10% per rental Only applicable for Bogota station BOGT01( El Dorado International Airport), this surcharge will be charged once.
Cash rental deposit:
Small cars: $700 USD Vans: $1300 USD
Chauffeur driven service:
Not Available
Credit cards accepted:
American Express, Mastercard /Eurocard, Visa, Diners Club
Delivery / Collection:
Not available
Driving licence:
1 year
Insurances:
LDW
Fuel:
Customer will have come back the car with the same level of gas that we gave to him
One-way rentals:
A) Domestic: Penalty Zone $2000 USD B) International: Penalty Zone $2500 USD
Use of Winter Tyres:
it's not available, it's not necessary
Others:
No show fee policy €95 to USD
Restriction of use:
Licence plate restriction (PICO Y PLACA)
is a driving restriction policy aimed to mitigate traffic congestion during rush hours. The system restricts traffics access into a prestablished urban area for vehicles with license plate numbers ending in certain digits on pre-established days and during certain hours.
The scheme restricts both private and public use vehicles based on the last digit of the license plate numbers. Four numbers are restricted every day for private use vehicles, and two for public transportation vehicles. The restricted digits associated to each day rotate twice every year.
Note: Check the restriction schedule of each city where you will drive the vehicle as it may be different.
Tax :
18,9%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 2 years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between all Europcar stations.
B) International : Not Available.
Other Services :
Flag Holder.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
18%
Airport Surcharge :
20 USD per rental.
Age :
Chauffeur drive only.
Additional Driver :
Chauffeur drive only.
Driving licence :
Chauffeur drive only.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Eurocard - Mastercard
Insurances :
Chauffeur drive only - insurances included
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : available inside a city. B) International : Not Available.
Other Services :
Child Seat Baby, mobile phone
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
19,6%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21, 25, 28 or 30 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Only possible for certain categories. Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, JCB, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations in Corsica. B) International : Not available.
Other Services :
Luggage Rack, Infant Seats (mandatory by law for infant under 10 years), Baby Seats.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available on Request. Details are available from Europcar Reservation Office.
Terms and Conditions for Costa Rica
Full terms and conditions:
Tax:
Subject to change according to government laws 13% of products and services.
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge
available from Europcar Reservation Office.
Additional driver can be added for 5 USD plus taxes, per rental day.
Maximum per rental: 2 additional drivers
Age:
The rental company charges per young / senior driver are applicable to all additional drivers.
Young Driver Surcharge 21-24 years old 10 USD, not including taxes.
Senior Driver 65-75 yeards old 5 USD, not including taxes.
Airport surcharge:
12%
Cash rental deposit:
An amount between 1,000 and 5,000 USD will be held in the customer credit card during the rental period.
It depends on the vehicle reserved and coverage chosen. The deposit on your credit card. Debit cards and cash will not be accepted. The office staff will confirm the exact amount of the deposit.
Chauffeur driven service:
Not available
Credit cards accepted:
American Express
MasterCard
Visa
This company [does not accept] cash, prepaid, rechargeable or virtual cards, or any other type of card that does not have the stamp.
Delivery / Collection:
In town is free distance 15 KM, adittional KM 0.5 USD.
Out town not available
Driving licence:
A valid driver's license must be at least 1 year from the first issue.
Must be complemented by an International driving licence.
A valid driver's license will be required. License must be valid up to 10 days after the end of rental. If license is not written in Roman or Latin Letters, an International Driving License will be required. Electronic Driver’s Licence are not allowed by Costa Rican laws.
Fuel:
You will be given the vehicle with the fuel tank full or partially full. You must return the vehicle with the same amount of fuel with which it was delivered.
Protections:
THW-. It is coverage of Total Theft, so the Partial Theft is excluded from the coverage. This coverage frees the customer from payment for total theft, by paying a deductible equivalent to 10% of the commercial value of the vehicle. Except for luxury vehicles in which the contracting of the insurance policy for the risk conditions according to the insurance company establishes, the amount to be paid corresponds to 20% of the value of the vehicle. Theft Insurance is available for $14.99 USD per day plus taxes for any vehicle category.
CDW-. It is coverage of partial or total damages, damages caused by vandalism, mechanical/electrical damage, caused by Meteorological Phenomena, insurrections, social violence are excluded from the coverage. This coverage frees the customer from the payment of damages by paying a deductible equivalent to 10% of the commercial value of the vehicle. Except for luxury vehicles in which the contracting of the insurance policy for the risk conditions according to the insurance company establishes, the amount to be paid corresponds to 20% of the value of the vehicle. Collision insurance is available for $14.99 USD per day plus applicable taxes for any category of CDW vehicle.
SPLDW-. (also known as SCDW, Excess Reduction). Deductible protection (0%); this service relieves the customer of financial responsibility for the deductible earmarked for material damage only, save for specific cases in which there is presumed negligence. This coverage costs $ 24.99 USD plus taxes and may only be offered to those who have acquired PLI+CDW. TPLI-.Third Party Liability coverage is a mandatory insurance that the Government traffic regulations require for all drivers in Costa Rica. The TPL Insurance covers up to $20,000 USD and is included in certain rates. This coverage must be paid in addition to the amount of the daily rent of the vehicle, unless the rate expressly mentions that it is included. Liability Insurance Products purchased on third party travel websites are not accepted in Costa Rica. TPLI-.Third Party Liability is a car insurance that covers against death and or bodily injury to any third party; in an accident caused by or arising out of the use of the insured vehicle (people inside the car are not covered by TPL, This coverage costs $19.99 USD per day plus taxes. RSA-.The Roadside Assistance service is optional and it might be declined at the time of car check out it costs $2.99 USD per day plus taxes in all type of vehicles and it includes the following services.
WWI-.Glass & Tyres Protection $4.99 USD per day plus taxes in all type of vehicles. A 20% excess (deductable) will be charge per event. LDW-.This coverage is a combination of the CDW and THW coverages. LDW Is an insurance that covers all parcial or total damages of for vehicle and total theft. Therefore, parcial theft, damages due to meterological phenomena, damages caused by vandalism, riots, stike, coup or any other political or social movement are not covered by this insurance. The CDW reduces the customer's responsibility for all vehicles. In the case of accident or theft the customer is only responsible for paying deductible (or excess) of 10% of the total value of the car. Loss and Damage Waiver is available at $24.99 USD per day plus taxes for all types of vehicles. The LDW is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). To be able to use this benefit, the Leasing will request the Lessee to provide a document given by the banking institution, on which they can confirm and/or verify that the cardholder is covered with this insurance and the banking institution will be accountable for all the expenses in case of an accident or any mishap during the validity of the lease; as to establish that this will be done through a reimbursement in favor of the cardholder. This document must have a verifiable phone number and/or email address for a confirmation and should indicate that the credit card has the LDW coverage (Loss and Damage Waiver) and it’s covered by this same credit card. All the bank institutions that provide this credit cards must be regulated by the ¨ Superintendencia General de Seguros en Costa Rica (SUGESE) ¨ which is a Costa Rican Govermental Institution that regulates all and every single insurance company. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a statement of personal responsibility for the total value of the car for refusing to purchase the CDW insurance with Europcar Costa Rica ( FLEET CAR COMPANY DE COSTA RICA SOCIEDAD ANONIMA) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs. SLI-.Supplemental Liability Insurance. This coverage supplies Renter with third-party liability protection up to a limit of $1,000,000.00 USD per accident. SLI has an additional costo of $19.99 USD per day plus taxes. PAI-. Personal Accident Insurance $6.99 USD per day plus taxes. FAW-. Fines Appeal Waiver $7.11 USD per day plus taxes. All coverages apply only in car accident except for total theft of the vehicle and their prices are per day. In the event of any claims on the coverages there must be an accident report of the competent authority except for parcial Theft.
Declination of basic coverage CDW / THW The CDW is optional and is usually purchased by customers who are not covered by damage or loss of the vehicle by your credit card company (or insurance linked to a credit card). For your own protection, we prefer that all customers submit a valid letter or proof of coverage from the issuer of their credit card with a verifiable phone number and / or email address to confirm that CDW coverage is provided by your credit card In case the fare does not include CDW, passengers will be able to reject CDW, USD 2500 will be blocked more credit card guarantee for cars and USD 3000 for SUV, Pick up and Van and will be refunded when the vehicle is returned safe.
1) Domestic: Available between all Europcar stations in the country.
2) International: Not available
Other services:
Subject to avaibility
WIFI 5.99 USD per rental day GPS 7.99 USD per rental day Infant Seat 3 USD per rental day Child Seat Baby 3 USD per rental day
Not including taxes. Restriction of use:
Grace period: 59 minutes The late refund will correspond to a full day charge at the local rate available.
Circulation. It must only circulate on asphalt roads, it is forbidden to drive on dirt roads, unauthorized roads, gaps and rivers, paved roads or that compromise the condition of the vehicle, an exception may be made only with the approval of the National Management. Insurance. It must be taken in a mandatory way: Protection against shocks, accident or theft. Protection for third parties. Protection tires and windshields. Extraterritorial protection for own damages. Loyal customer. This promotion applies to our clients who do not have a negative background with the company. Promotions. No other promotion applies Speed. The Ministry of Government reported the approval of a Supreme Decree that temporarily modifies the Traffic Code Regulation to establish maximum speeds on roads and highways throughout the country. Warranty. During the collection, the main driver will be blocked the credit card, a security deposit of USD 5,000. No guarantee will be accepted in cash. The office staff will confirm the exact amount of the deposit. Rental. The rental payment will be made in advance. Does not include assistance en route. Does not include vehicle maintenance. It is invoiced for the days established in the contract if the client returns before the partial or total rent is not reimbursed.The hirer undertakes and enforces the enforcement of traffic rules and laws and also the instructions issued by the authority and its agents while using the rented vehicle, assuming full responsibility for penalties, fines or fines for traffic violations or violations of the municipal law or by any competent authority. Therefore, it is the responsibility of the tenant or any of the authorized drivers to pay the expenses that may be imposed on the owner. For all purposes, even for the events mentioned in the preceding paragraphs, the Lessee irrevocably authorizes the Owner, so that by charging your credit card deferred charges can be charged, these charges correspond to the amounts of the fines due, to violations of the traffic law made during the rental period, as well as the amounts owed due to damage to the leased vehicle or to third parties. In cases where the payment is not made through a credit card, the charges on the indicated items will be reflected in the direct invoice to the company or person leasing the vehicle, this person or company being responsible for the final payment.
The vehicle must be returned, normal expected wear, in the same conditions as when it is rented. If special cleaning is required, a separate charge will apply depending on the return status of the vehicle cleaning. It is forbidden to smoke inside the vehicle or spill liquids that stain the upholstery, with a charge of additional rental days, for the time the vehicle is kept out of service for special cleaning.
Use of Winter Tyres:
N/A
Specific note:
Documentation
Passport or identity card
Driving license
Credit card
Other:
The lessee undertakes not to allow anyone to drive the rented vehicle unless it has been authorized by Europcar. The hirer agrees that neither he nor any of the additional drivers mentioned will use the vehicle through unpaved roads, crossing rivers, lakes or other water areas that endanger the operation or the integrity of the vehicle. In addition, towing objects, racing and fun driving, roads in poor condition, teach driving, rent the vehicle without permission from Europcar. Failure to comply with the same will make you liable for paying resulting damages and fines.
All additional equipment or services are subject to local taxes and sales taxes. If you require additional equipment, you must leave a deposit at the rental office when picking up the vehicle.
In case of additional applicable costs, such as fines for speeding or congestion charges, the rental company will try to contact you when the authorities request the identity of the driver. Such a process could occur months after the rent, and will involve the payment of the administrative fee imposed by the company in addition to the original amount for the sanction. Important: to facilitate the comparison between different companies, we have standardized the names of these charges. Keep in mind that the names used by the rental company of your reservation may be different. All additional equipment or service must be requested at the time of booking and must be paid directly to the rental company when removing the vehicle. All prices are subject to change and the rental company reserves the right to modify them without prior notice. Any other details please contact reservationscostarica@europcar.com.mx
Click here to download Terms and Conditions for Croatia
Tax: 25%
Additional driver: Charge for each additional driver, per day of rental - EUR 6,25 incl. VAT/fee,
Additional drivers can be added on collection of the vehicle only.
Please note unauthorised drivers are not covered by us and are prohibited from driving the rental car. The additional driver must be present at time of pickup and must fulfil the same age/licence criteria as the principle driver. Age: Young driver surcharge applies for all drivers from 18up to 24 years old Senior driver charge applies for all drivers older than 65 years.
Airport surcharge: Charge for vehicle pick up at an Croatian airport: One-off charge, 35€ per rental incl. VAT / fee .
Cash rental deposit: Payment of the deposit in cash is not permitted. The method of calculating the amount of the deposit is based on the tentative price of the rental as well as a security premium of EUR 800,- up to a maximum of EUR 2500.
Chauffeur driven service: Ready Service & Chauffeur Service - not available in Croatia
Credit cards accepted: Europcar accept MasterCard, Visa, American Express, Diners Club and Discover Cards. For all 'pre-pay online' bookings, the person in whose name the vehicle is booked MUST be the person whose credit/debit card is used.
This card must be presented on arrival. If you made your booking with a debit card, you will need to present the debit card and one or more credit cards (depending on the vehicle group) when picking-up the vehicle. On collection of the vehicle, Europcar can only accept -credit cards for deposit purposes. At the time of rental there must be sufficient credit on your card to cover all charges including the excess/deductible amount. Payment must be made with a credit/debit card as we do not accept cash or the credit card from a third party. Holders of a 'Chip and Pin' card must know their PIN number. Regardless of the level of coverage purchased, ALL renters will be subject to a minimum preauthorisation on their credit card of the vehicle excess amount
-Delivery / Collection: not available in Croatia.
Driving licence: Europcar requires submission of the following documents: - Personal identity card or passport, a valid driving licence in Latin script, and/or international driving licence in combination with a valid national driving licence plus the current address details
Fuel: Service surcharge for refuelling in Craotia : EUR 20,- incl. VAT plus fuel price/ as regular price on pump Same level policy applies ( return same as pick up)
Insurances: All rental vehicles are covered by liability insurance pursuant to the applicable statutory rules in Croatia and EU . Damage to the rental vehicle is not covered by this statutory liability insurance, nor are the passengers and the items of property accompanying them covered by this insurance.
One-way rentals:
1) Domestic: One-way fee if vehicle is returned in Croatia Europcar Station as per rental agreement - for cars EUR from 87,50 up to max. EUR 187,50 incl. VAT/fee
2) International: One-way fee if vehicle is returned abroad - max. EUR 2.424,- incl. VAT/fee
Crossborder: Travel into Montenegro, Bosnia & Herzegovina, Serbia, Slovenia, Hungary, Italy, Germany, Austria and Switzerland is allowed with an extra cross border fee Amount of cross border fee depends specificly on duration of rental : 1-3 days : 20€ + vat per day, 4-7 days: 12€ + vat per day; 8-14 days : 10€ + vat per day ; over 14+ days maximum 140€ + vat per rental. The driver is advised to obtain written consent from Europcar. Not allowed to go in Albania and Kosovo or any other country not listed above.
Other services: As of in the General Terms and Conditions of Europcar Craotia
Restriction of use: As of in the General Terms and Conditions of Europcar Croatia Use of Winter Tyres: Wintertyres, per day of rental - EUR 10 incl. VAT/fee Specific note: As of in the General Terms and Conditions of Europcar Croatia Early Returns: We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked. Car Returns: Cars may be returned outside our location hours by prior arrangement only. Cars that are returned outside the above location opening times will be charged for any damage or any loss incurred until the car is returned to the car rental company.
Other: Subject to change without guarantee, typos and errors.
- Non waiveable Excess for liability reduction in the event of damage and/or theft (Basic cover package) max. EUR 2500,- incl. VAT/fee,
- Medium cover package, per day of rental (cars) can only be booked in connection with the Basic cover package - max. EUR 29 per day,- incl. VAT/fee,
- Non waiveable excess for liability reduction in the event of damage and/or theft (Medium cover package) max. EUR 975,- incl. VAT/fee,
- Premium cover package, per day of rental (cars) can only be booked in connection with the Basic cover package - max. EUR 45,- incl. VAT/fee,
- Additional cover for windscreen, rims and tires, per day of rental max. EUR 10,- incl.vat/fee,
- Surcharge for young drivers and senior drivers , per day of rental EUR 6,25 incl. VAT/fee,
- Cbc:Trips abroad, per rental agreement Surcharge for crossing frontiers max EUR 175 incl. VAT/fee,
- Modification fee, per rental agreement max. EUR 62,5,- incl. VAT/fee,
- Child safety seat, per seat per day of rental 9-18 kg (9 months-3.5 years) & 15-36 kg (3.5-12 years) & 0-13 kg (0-9 months),
- Winter tyres per day EUR 10 incl. VAT/fee Navigation system, per day of rental EUR 10,- incl. VAT/fee,
- Special cleaning at cost Handling fee in the event of loss or theft of car keys and/or vehicle documents at cost Costs of lost or stolen car keys at cost No-show charge max. EUR 95,
- Cancellation fee, if rent has been paid in advance and cancellation is done less than 48 hours before reserved pick up time EUR 50, Handling fee for processing traffic fines EUR 20,
- Handling fee for administration of damage events EUR 62,5- incl. VAT,
- Out-of-hour fee Surcharge for pick-up outside opening hours - EUR 40 incl. VAT/fee.
Click here to download Terms and Conditions for Curacao
Tax:
9% (VAT)
No Show and Cancellation fees:
Fees can apply
Additional driver:
Charge for extra driver(s): US$ 5.00 per day per driver payment at time of delivery
Age:
Min age: 23 yrs and Max age: 70 yearsExtra charge for Young Driver 21-23 yrs: US$ 10.00 per day payment at time of delivery
Airport surcharge:
Included in rates
Cash rental deposit:
US$ 750.00 / US$ 1000.00 will be pre-authorized to credit card.
Chauffeur driven service:
Not applicable
Credit cards accepted:
VISA / MASTERCARD
Debit cars are accepted.
Delivery / Collection:
Cars can be delivered or collected in all hotels or apartments during regular office hours. This costs US$ 20.00 per ride.
Driving licence:
Valid Driver Licence is mandatory.
Fuel:
Full to Full policy ( Refueling charges if filled up)
Economy/ Midsize:US$ 65.00 deducted from pre-authorized credit card
Fullsize and SUVUS$ 105.00 deducted from pre-authorized credit card
Insurances:
Extra All risk insurance: US$ 15.00 / $20.00 per dayto pay at time of delivery
One-way rentals:
1) Domestic: Not applicable
2) International: Not applicable
Other services:
Car seats or booster seats for US$5.00 per day.
GPS in combination with Road map $10.00
Use of Winter Tyres:
Not applicable.
Restriction of Use:
Not for Taxi use, racing, towing and / or renting.
After Hours:
US$ 15.00 to be paid at time of delivery after or before opening hours.
Tax:
In Cyprus, the current value added tax rate is 19 percent
All our prices in this document include VAT
Driver Eligibility
All drivers must be over 25 years of age and have held a full driving license for at least 1 year.
Drivers aged between 21 and 25 years old to drive a rental car PROVIDED that they have held a full driving license for a minimum of 3 years. Such drivers are required to pay an additional charge of €10.00 per rental day.
Maximum driving age is generally 78 years old. Such drivers are required to pay an additional charge of €10.00 per rental day. Our station staff will decide if a driver is of sufficient health to be in control of a motor vehicle, and we reserve the right to refuse any rental on the grounds of ill-health.
Additional driver:
In case one person does not feel like doing all the driving, we have the provision to add up to two additional drivers on a rental agreement. An additional charge of €7.00 per rental day, per additional driver. Note - all drivers must meet the criteria described above for driver eligibility. All drivers, whether Main or Additional, regardless of age, are required to show their driving license to one of our staff before taking delivery of their car.
Insurance Cover
The daily rental price shown includes our standard insurance, as required by law, and also Collision Damage Waiver (CDW) which provides cover against repair costs relating to our vehicle in the event of any damage occurring. The hirer only pays the policy excess of €900 to €2500 (Dependant on group and model have taken). This cover excludes damage to tires, the windscreen or the oil-sump, for which the hirer remains responsible at all times. This level of insurance cover is standard with every rental and is sufficient for a hirer to legally drive the vehicle in Cyprus. Drivers have the option to increase their level of insurance cover if they so choose. Wheels and Windscreen Insurance Waiver (WWI) is offered for €6.00 per rental day, which increases the cover to include all parts of the vehicle, including tires, windscreen, and oil-sump. The policy excess still applies. This additional insurance must be selected at the start of the rental, and payment is taken locally prior to delivery of the vehicle. Alternatively, a number of protection packages are available to limit or to ZERO the liability. Drivers may choose our fully-comprehensive insurance policy, known as Full Protection (SEDW). From €12.00 per day, this option includes all the cover provided by WWI and additionally reduces the policy excess to € ZERO. Also included is of personal accident insurance (excluding Driver), underwritten by the Cyprus Hire Risk Pool. All additional insurances or protection packages must be selected at the start of the rental.
Insurance Limitations
Insurance limitations are clearly shown on the reverse of every rental contract issued. No insurance cover whatsoever is provided if a vehicle is driven into the occupied Northern Area of the island, if a vehicle is driven on an unsurfaced road, or if there is negligence on the part of the driver. Such negligence includes (but is not limited to) driving whilst under the influence of alcohol or drugs, failing to adhere to road traffic regulations, failure to report an accident to the police, or intentionally trying to damage the vehicle. In any of these cases, the driver becomes responsible for the market value of our vehicle as well as recovery costs and any costs relating to third-party claims.
Fuel
All vehicles are delivered with a full tank of fuel. This is not included in the rental cost and must be paid for in advance at the start of the rental (charged at an average price per liter) and the car is returned without re-fuelling at the end of the rental. NOTE: Unused fuel is not refundable. The price of a full tank of fuel varies according to Group and engine size. Petrol prices can fluctuate daily, but our price will always be based on the average price per liter charged at filling stations across the island.
Deliveries and Collections
Delivery can be made to any hotel in Cyprus or to one of our offices, a fixed charge of €20.00 (within city limits) Deliveries are available between the hours of 08.00 and 18.00. Outside these hours, deliveries can only be made to one of our airport branches and an Out Of Hour's supplement of €20.00 will apply. Delivery locations outside if city limits of the nearest Europcar office are available (e.g. deliveries to Troodos region). In such cases, an Out Of Limits supplement of €20.00 will apply. At the end of the rental, vehicles should be returned to the original delivery place so that collection can be made. If the return location is different from the delivery location, a One Way supplement of €35.00 will apply.
Note for Airport collections: Please note, for any collection from either Paphos or Larnaca Airport from 1st November 2008 are subject to a €20.00 Airport Delivery Fee, which will be charged on collection of the car. Please check your booking voucher or conditions for further information about this charge.
Extra Accessories
For the benefit of families with young children, we are able to supply child-seats upon request with our cars. There are two types of child restraints available seats (for infants 6 - 36 months old) and booster seats (for children 3 - 7 years old). Child seats must be requested at the time of booking. Each seat costs €9.00 per rental day. (Maximum charge €63.00 per seat). Payment is collected locally prior to delivery of the vehicle. Please note that a maximum of 2 child seats can be fitted into any vehicle.
We do not supply child seats for infants under 6 months old.
Payment / Security Deposits
All rental charges & security deposits are payable in advance. We accept all major credit and debit cards. Any additional supplements to the normal rental price, as shown above, will be collected by one of our staff prior to delivery of the rental vehicle. All customers will receive a rental contract showing a detailed breakdown of all charges applied. Please note we do not accept Diners Card.
Accepted credit cards:
American Express
MasterCard
Visa
Please note we do not accept Diners Card.
Traffic Fines
Drivers remain responsible for any parking or speeding fines they may incur whilst drive one of our vehicles. Payment should be made to the local relevant authorities prior to leaving the island. Unpaid fines can be pursued overseas by Cypriot authorities and may incur further penalties for the delay, plus a local administration charge from Europcar of €30.00 per penalty
Accidents
In the event of an accident, drivers must notify us the same moment of the incident taking place. Our 24-hour emergency contact is printed on the top of every rental contract and on the car key ring itself, rental stations during working hours may also assist with accident reporting. Please note that failure to follow these instructions may invalidate any / all insurance.
Cancellations / Early Returns
No refunds can be made locally for rentals ended early, late collections, for no-shows or for cancellations made after the rental start date. Please contact our Customer Service department at +357-25880222 if you require further information or assistance in this matter. Working Hours: Monday to Friday 09:00 – 18:00. Please note that orders cannot be canceled by email. (Law 14(I)/2000)
Settlement of disputes
For any dispute relating to this contract and so far as permitted by Cyprus law: - If the hire is an individual, the court will be chosen according to the local law - If the hire is not an individual the court will be chosen exclusively according to the place where the Owner has his registration office
Customer Service
Europcar.com.cy is managed by Andy Spyrou Rentals LTD at 86 Franklin Roosevelt, Limassol 3011, Cyprus. For further assistance, our Customer Service team is here to assist you. Please contact via email to customerservice@europcar.com.cy Company Registration no. HE20633. Company VAT no. 99000016M. E-Commerce Law L156(I)/2004 & Amendment Law L97(I)/2007
Traveling Across the border (Cross Boarder Fee)
No cross boarder is allowed.
Limit kilometers:
Unlimited kilometers are included on all rentals
After opening hours services:
After hours service is available in some locations. Note a service charge from €20.00 applies.
General terms and conditions of other services:
Europcar.com.cy is managed by Andy Spyrou Rentals LTD at 86 Franklin Roosevelt, Limassol 3011, Cyprus. For further assistance, our Customer Service team is here to assist you. Please contact via email to customerservice@europcar.com.cy Company Registration no. HE20633. Company VAT no. 99000016M. E-Commerce Law L156(I)/2004 & Amendment Law L97(I)/2007
Traffic violations:
Drivers remain responsible for any parking or speeding fines they may incur whilst drive one of our vehicles. Payment should be made to the local relevant authorities prior to leaving the island. Unpaid fines can be pursued overseas by Cypriot authorities and may incur further penalties for the delay, plus a local administration charge from Europcar of 30€ per penalty.
Vehicle conditions:
In the event of an accident, drivers must notify us the same moment of the incident taking place. Our 24-hour emergency line is printed on the top of every rental contract and on the car key ring itself, rental stations during working hours may also assist with accident reporting. Please note that failure to follow these instructions may invalidate any / all insurance.
Mandatory Supplements
Under Age Driver: applicable for drivers between 21 to 25 years old | Rate: €10.00 per day
Over Age Driver: applicable for driver between 70 to 78 years old | Rate: €10.00 per day
Out Of Office Hours: Only for city locations and for delivery between 20:00 and 08:00 | Service Fee: €20.00
Out Of Limits: Delivery to locations beyond city limits of our offices | Service Fee: €20.00
One Way Fee: Return location differs from pick up location | Service Fee: €35.00
Airport Fee: airport delivery fee €20.00
Optional Supplements
Extra Driver: Additional driver | Rate: €7.00 per day
WWI: Tyres, glass and oil sump cover | Rate From: €6.00 per day
RSA: Roadside assistance | Rate From: €6.00 per day
Full Protection Package: Covers the vehicle and reduces the excess to zero | Rate From: €12.00 per day
Medium Protection Package: Covers the vehicle and reduces the excess to €300 or €300 depending on vehicle size | Rate From: €8.00 per day
Child Seat: Baby seat for infants aged 6 - 36 months old | Rate: €9.00 per day
Booster: Kids seat for children aged 3 - 7 years old | Rate: €9.00 per day
Click here to download Terms and Conditions for Republic Czech
Tax: 21%
Additional driver: 25 Eur/day. Max per rental 25 Eur
Age: Young driver fee from 18 to 23 years old 15 Eur /day / Max per rental 15 Eur
Airport surcharge: 19% of Basic rental
Cash rental deposit: unacceptable
Chauffeur driven service: N/A
Credit cards accepted: Visa Mastercard American Express
Delivery / Collection: 20 Eur in TOWN up to 15km + 0,5Eur per additional km 20 Eur + 0,5 Eur per km out of town
Driving licence: International Driving Licence is Mandatory for foreign customers. EXCEPT from Switzerland, Norway, Iceland, Liechtenstein and the EU residents! The Lessee is entitled to use the Vehicle exclusively in the Czech Republic. In the case of travel outside the Czech Republic, the Lessee and all other drivers are required to have a valid international driver’s license, otherwise travel abroad is not allowed (this does not apply if the Lessee and drivers have a valid driver’s license issued by the European Union or Norway, Iceland, Switzerland or Liechtenstein).
Fuel: Refueling Charge 2,5 Eur per missing litre of fuel
Insurances: CDW +THW already included with excess for each vehicle group SPCDW + SPTHW available with additional charge - depends on vehicle group PAI available for additonal charge of 3,5Eur per day
One-way rentals:
1) Domestic: Allowed with a fee
2) International: Allowed with a fee to certain destinations
Crossborder: Driving to Romania, Bulgaria, Turkey, the successor countries of the former USSR and Yugoslavia (with the exception of Slovenia and Croatia) is not allowed.
No cross border fee
Use of Winter Tyres: Mandatory each year from 1.11. till 31.3.
Click here to download Terms and Conditions for Denmark
Tax:
25%
Deposit policy:
Total rental estimate+2500 DKK
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and charges available from Europcar Reservation Office.
Age:
Minimum 23, 26 or 28 years according to the car group : For Economy and Compact cars minimum age is 23 years, Intermediate and Standard cars 26 years, all other car groups including Convertibles and Special cars 28 years.
When renting a vehicle, a driver qualified as a "young driver" (Drivers under 26 years old) pays a specific charge (the "Young Driver Surcharge").
Airport surcharge:
Details are available from Europcar Reservation office.
Cash rental deposit:
No Cash Rental Deposit Available.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Diners Club, Master Card, Visa.
For Premium, Luxury and larger car groups, Convertibles and special cars 2 credit cards are required.
Driving licence:
Held for at least one year.
Financial qualification
Not available
Insurances:
If LDW is included in the rates quoted, the excess charge is DKK 5000 for all vehicles.
If rates quoted do not include insurance, SLDW may be purchased. The excess will then be zero for all vehicles.
If rates quoted do not include any insurance and LDW is not purchased, customers will be responsible for the full excess charge in case of accident or theft.
One-way rentals:
A) Domestic : Available between Europcar stations. B) International : Available - Details available from Europcar Reservation Office.
Other services:
Child Seat Baby, Child Seat Infant, Child seat Toddler, Snow chains, Winter Tyres, Navigation system.
Available Within and Outside City limits on request.
Use of Winter Tyres:
According to the Danish Road Traffic Act, Winter Tyres are not mandatory. If driving to Germany, Sweden and Norway from November to March, Europcar Denmark require their Customers to book Winter Tyres as Special Equiment.
Details are available from Europcar Reservation Office.
Other conditions for car hire in Denmark
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Click here to download the Terms and Conditions for Djibouti
Tax :
10%.
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years,according to the car group.
Additional driver:
With the consent of the renter,the vehicle may be driven by other persons.Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one or two years, according to the car group.
Cash Rental deposit :
Cash and credit card rental deposit accepted.
Credit Cards accepted:
Visa.
Insurances :
L.D.W. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available B) International : Not available
Other Services :
Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur driven service:
Chauffeur driven service is available for all cars.
Click Here to Download the Terms and Condition for the Dominican Republic
Tax:
18%
No Show and Cancellation fees:
Fees can apply
Additional driver:
Meet the age range
This item has a cost of $ 3.89 USD / day for each driver
Age:
Minimum age to drive 21 years and maximum 75 years
Drivers aged between 18 and 20 pay an additional surcharge of US $ 6.49 per day
Airport surcharge:
10%
Credit cards accepted:
Visa, MasterCard, American Express, Dinners Club, Discover
No Debit Cards accepted
Delivery / Collection:
Will be on request and charges may apply from 20 km away from the collection office
Driving licence:
Must have a minimum expiration time of 2 years
Fuel:
Full - Full
Insurances:
(CDW): Partial coverage of the collision. This coverage has a fixed cost of US $ 15.58 / day for all types of vehicles.
(THW): Partial coverage for theft of the vehicle. It costs US $ 11.68 / day for all types of vehicles.
(ALI): Additional coverage of damages to third parties. Increase $ 52,000.00 USD to the SLI. It has a cost of US $ 12.92 / day
One-way rentals:
1) Domestic: From $ 45.43 USD to $ 337.48 USD depending on the city of delivery.
2) International: Not Allowed
Other services:
WT: Coverage of tires and crystals $ 6.43 / day
SB: Baby seat $ 6.49 / day
WiFi: Wireless web connection $ 12.92 USD
Restriction of use:
Minimum collision coverage (CDW) is mandatory, either local or given by the credit card
The (CDW / LDW) credit card must be supported by a written document from the issuing bank
Specific note:
The minimum deposit for the rent is $ 1,350.00 USD and a maximum of $ 3,500.00 plus the total rent. Said deposit will be made to the credit card
The customer has 1 hour of grace to collect the vehicle, after this is considered as not presented and will be subject to availability and price
After 4 hours of delay the client must pay the equivalent of one full day of rent.
Others:
The customer has has 4 hours subject to the terms of the not presented (above) to take the service. If the customer does not present is considered as no show and has a penalty of US$95.00
Full terms and conditions:
Click here to download the terms and conditions for Dubai
Tax: Included in the rates: 5% Vat will be applicable from 01-01-2018 onwards.
Additional driver: With the consent of the renter, the vehicle may be driven by other persons. Charges: AED 25 Per day with a maximum of AED 250 per rental
Age: Min Age 21 Years & Max 65 Years (For SUV Tahoe, Land Cruiser and Nissan Infinity minimum age is 25. Luxury Cars BMW and Volvo minimum age is also 25)
Airport surcharge: The rates displayed on this website are inclusive of Collision Damage Waiver, Airport Surcharge, Airport Fees, Airport Parking Fees, Vehicle Licensing Fees and Vehicle monitoring fees. Check the Kilometer/Mileage clause under "More details" tab available for each vehicle.
Rental deposit: When you arrive at the rental location, we will request for a deposit amount of AED 1,500/- (Approx. Euro 365 or USD 410) which will be purchased from your credit card. It will only be used in case of any damages not included in your coverage or any additional charges like traffic fines which may be incurred. It may take 1-6 weeks to get notifications of penalties related to traffic offences from the Authorities. The deposit amount will be refunded to your credit card after 30 days from the closure of the rental, after adjusting traffic fines, Salik (Toll) or damages, if any. Please Note: We will not accept prepaid, recharge or virtual credit cards - or any card on which the relevant characters are not raised (embossed).
Deposit for Traffic Fines. 365 euros (1,500 AED). Blocked from the credit card. Refund Traffic fine deposits blocked on customers’ Credit Cards. Please be informed that the traffic fine security deposit amount that we block (Pre-Authorization) on the credit card of the customer will usually be released by the bank automatically, within 30 days from the day of blocking. The banks do not send text messages or show in the credit card statement after releasing the blocked amount. Hence, after 30 days, the customers are advised to check with their credit card issuer bank, whether the blocked amount has been released or not. The customer should send an email to Europcar Dubai - accounts2@royallimo.ae in case the blocked amount is not released after checking with their bank. Upon receiving the notification by email from the customer, Europcar Dubai will send a request to their bank to check the status of the blocked amount and the status shall be updated within 5 working days.
Utilization of blocked amount by Europcar Dubai. After closing the rental Europcar will process the extra charges like Salik, fuel etc, if any, on the customer’s credit card. If the customer is available to pay, he/she can opt to pay by different means. In case there are no funds available in customer’s credit card for paying the extra charges, the blocked amount will be fully utilized/charged by Europcar Dubai. The remaining amount after deducting the extra charges mentioned above, will be refunded to the same credit card after adjusting traffic fines, if any, upon expiry of 30 days of returning the car. Charges, if any, debited by the customer’s bank for the refund and currency exchange differences should be borne by the customer. In case, customer wants the refund to be processed on another debit/credit card, the same should be informed in writing to Europcar Dubai - accounts2@royallimo.ae within 30 days from the date of returning the car, mentioning the Rental agreement number on the subject field of the email.
Traffic fine deposits charged on customers debit cards. An amount of AED 2,500/- will be charged on customer’s debit card, who do not produce credit card at the time of car hire. The amount charged will be refunded to customer’s same debit card on which the charge was carried out, after adjusting unsettled charges like traffic fines, Salik, fuel etc., if any, upon expiry of 30 days from the day of returning the car. Charges, if any, debited by the customer’s bank for the refund and currency exchange differences should be borne by the customer. In case, customer wants the refund to be processed on another debit/credit card, the same should be informed in writing to Europcar Dubai - accounts2@royallimo.ae within 30 days from the date of returning the car, mentioning the Rental agreement number on the subject field of the email.
Chauffeur driven service: Not Available
Credit cards accepted: American Express / Master Card & Visa
Delivery / Collection:
Delivery & Collection Charges: Aed 50/- Within Dubai / Jebel Ali / Sharjah Aed 200/- for Other Emirates. No Delivery & Collection fee within Europcar Outlets. If there is a change in the reservation and if the customer wishes to return the vehicle to Dubai Airport terminal 1 or Terminal 3 an amount of AED 50.00/rental will be charged.
Dubai City or Down town Delivery & Collection Location. Email address and mobile telephone number should be send to reservation department (reservations@europcar.ae) with the reservation number. The email should also conatin the location to which the vehicle needs to be delivered to. This is to ensure that the location is in Dubai city limits and other requirements. We will not deliver the vehicle to any Hotel locations if the customer is not staying in the same hotel. A copy of license is also required to ensure that the customer is eligible to drive in UAE. Our reservation team will reconfirm the booking after ensuring that all the details are proper. The hirer should have the original documents with him for the purpose of verification (Passport, ID card and Driving license). Hard copies of the documents needs to be handed over to the driver at the time of delivery. We do not allow our cars to be driven outside UAE. Driving to Oman is not allowed.
Driving licence: Nationals from following countries can drive with their local license if the supported Passport and driving license are issued from same country. Countries are Kingdom of Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, Germany, Italy, Switzerland, Poland, Slovakia, Finland, Spain, Netherlands, Greece, Sweden, Belgium, Ireland, Turkey, Denmark, Portugal, Austria, France, United Kingdom, Norway, Romania, Luxembourg, Latvia, Serbia, Lithuania, United States of America, Canada, Japan, Australia, Singapore, People's Republic of China, South Korea, New Zealand, Hong Kong and South Africa. Nationals from all other countries and those whom their passport and Driving license is not from same country must hold international driving license accompanied with their original driving license.
A valid UAE Driving License is a must for all hirers who have UAE residence visa. If a visit/tourist visa holder has changed the status to resident visa during the term of hire, he/she must obtain a UAE driving license to continue driving the vehicle in UAE, for insurance coverage to be applicable and the hirer should immediately notify Europcar about the change in Visa status and provide copies of the new visa and UAE driving license to continue the rental, otherwise it will be treated as breach of contract and the hirer will be liable to pay all claims/losses/expenses incurred due to the breach.
Fuel:
Full to Full
Insurances: CDW included in the rates. SCDW to make the excess to nil is optional.
One-way rentals:
1) Domestic: Permitted within UAE borders (Cross border not allowed). Within Europcar Dubai locations will be free of charge. Other locations in Dubai city collection charges will apply.
2) International: We do not allow our cars to be driven outside UAE. Driving to Oman is not allowed.
Other services:
Navigation system 50 per day & 500 max per rental
CSI Child Seat Infant(0 to 12 months/0-13 kg) (25 per day & 200 max per rental)
CSB Child Seat Baby (1 to 3 years/9-18 kg) (25 per day & 200 max per rental)
Restriction of use: Off road driving & Smoking inside the car are not allowed
Use of Winter Tyres: NA
Specific note: The vehicle will be released after 2 hours from the check out time reserved.
We do not allow our cars to be driven outside UAE. Driving to Oman is not allowed.
Full terms and conditions:
Tax:
Ecuador I.V.A. 15%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. USD$9.99 per day + tax.
Must present valid driver license at car pick up
Age:
Minimum driver age is 21 years.
A young driver surcharge of USD$5.99 per day + tax will apply to all drivers aged 21 to 24 years old.
A senior driver surcharge of USD$5.99 per day + tax will apply to all drivers aged 65 to 75 years old.
Airport surcharge:
8% Airport Surcharge per each Rental starting or returning at UIO Intl. Airport.
Card rental deposit:
For Rentals that include Europcar protection packages:
Deposit can be reduced by car class with a protection package selected. The deposit is on your payment card. Debit cards and cash will not be accepted. A USD$1,750 hold will be blocked (not debited) on your payment card at car pick up as your rental deposit. For rentals including BASIC protection package, the deposit amount will be rental + USD$2,000 to USD$3,000. For rentals including MEDIUM protection package, the deposit amount will be rental + USD$1,000 to USD$2,000.
For rentals including PREMIUM protection package, the deposit amount will be rental + USD$200 to USD$500 For any rentals where insurance protection packages are declined, the deposit amount will be as follows: • Economy and Compact vehicles: USD$7,000 (MDMR, EDMR, CDMR, IDMR). • All other vehicles: USD$10,000 (CDAR, IDAR, IFMR, FQMR, FFMR, FFAR, GFMR, GFAR, MVMR, MVAR, LFAR)
Protections:
BASIC protection package (LDW): Full Excess. Includes CDW, THW (Does not cover Radio or Car Accessories). Price and Excess amount per vehicle type as follow: • MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$25/day with USD$2,000 excess. • FQMR, FFMR, FFAR: USD$30/day with USD$2,500 excess. • GFMR, GFAR, MVMR, MVAR, LFAR: USD$40/day with USD$3,000 excess.
MEDIUM protection package: Reduced Excess. Includes SCDW, STHW, PAI, WWI up to excess Price and Excess amount per vehicle type as follow: • MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$35/day with USD$1,000 excess. • FQMR, FFMR, FFAR: USD$40/day with USD$1,500 excess. • GFMR, GFAR, MVMR, MVAR, LFAR: USD$50/day with USD$2,000 excess.
PREMIUM protection package: Almost Zero Excess. Includes SPCDW, SPTHW, SPAI, WWI up to excess Price and Excess amount per vehicle type as follow: • MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$75/day with USD$200 excess. • FQMR, FFMR, FFAR: USD$100/day with USD$300 excess. • GFMR, GFAR, MVMR, MVAR, LFAR: USD$150/day with USD$500 excess.
SLI – Supplemental Liability Insurance: This protection is sold separate from LDW and provides raises third party liability from $5,000 up to USD$30,000 CL (Combined Limit: Medical, Third Parties, Civil Damages)
• Available for all vehicle clases for USD$9,99/day. PAI – Personal Accident Insurance: This protection is sold separate from LDW and provides Accidental Death Coverage of USD$5,000 per passenger, Medical Expenses for USD$2,500 per passenger.
• Available for all vehicle clases for USD$16,99/day. RSA - Road Side Assistance: Extend your existing protection to cover keys left inside the vehicle, flat battery or drainage of incorrect fuel. This assistance also provides remote door opening of vehicle anytime at no extra cost. RSA should be selected extra to any protection package. Price per vehicle type as follow:
• MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$15/day. • FQMR, FFMR, FFAR: USD$20/day. • GFMR, GFAR, MVMR, MVAR, LFAR: USD$30/day. WWI – Windshield, Lights & Tires: Reduce your excess to zero for damage to windshield, lights, tires and rims, as a result of any accident that occurred to the vehicle. Price per vehicle type as follow:
• MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$6.99/day. • FQMR, FFMR, FFAR: USD$16.99/day. • GFMR, GFAR, MVMR, MVAR, LFAR: USD$26.99/day. LU - Loss of Use: This protection releases client responsibility for lost profit due to the impairment of the vehicle while being repaired in case of accident. If not selected at car pick up combined with LDW, MDW or PAI, lost profits will be calculated using the vehicle´s daily unlimited mileage rate. Protection amount per vehicle type as follow: • MDMR, EDMR, CDMR, IDMR, CDAR, IDAR, IFMR: USD$6.99/day. • FQMR, FFMR, FFAR: USD$16.99/day. • GFMR, GFAR, MVMR, MVAR, LFAR: USD$26.99/day. Accidents: Damages or accidents should be reported immediately in order to activate LDW/MDW/PDW, otherwise full values of damages to own and third parties involved will be charged to the customer´s credit card. Damage Admin Fee 10%. Loss of Use charge applicable up to protection excess. In the event of any damage or accident to the vehicle, police must be called before the vehicle is moved and a police report and a repair slip must be issued. Should these documents fail to be obtained, then the client is responsible for all damage/s incurred. The obtaining of these documents will be the responsibility of the client. Failure to comply with the terms and conditions of the rental agreement (for example, if a misuse of the vehicle is made, or driving recklessly or under the influence of alcohol or drugs or not informing EUROPCAR within 2 hours of the occurrence of the accident, among others.), the customer will lose any protection selected and will be responsible for the full cost of repair and/or replacement vehicle. None of the protections described above covers traffic violations, loss of personal property, the cost will be the sole responsibility of the customer, or judicial or extrajudicial costs. When the customer rents a car from EUROPCAR is responsible for returning the vehicle in the same condition in which it was delivered. Breakdown Service:
Included without cost inside Quito and Guayaquil. It may have a cost if the assistance is for other cities. Emergency phone number 24 hours: 1800-RENTACAR / +593 2 281-8321 / +593 4 216-9088 / +593 9 9763-4610 / +593 9 8363-6674
Vehicle Replacement: Car replacement subject to availability and must be requested to the station providing a new warranty hold for the new vehicle. In case of accident hirer will be fully responsible for any transportation or tow truck costs of the car to the Europcar Station. This service is limited by geographical distance. Emergency phone number 24 hours: 1800-RENTACAR / +593 2 281-8321 / +593 4 216-9088 / +593 9 9763-4610 / +593 9 8363-6674 Traffic Violations: All costs incurred as a result of Fines or other Penalties (imposed by traffic police or any other legal authorities) taking place during the rental, will be client’s responsibility and would be recovered accordingly. There will be a USD$20 additional service charge on top of any fine or penalty incurred by the client or the vehicle. Delivery / Collection:
$15 to $50. Charged independently per delivery or collection.
$15 Within the cities of Quito, Guayaquil or Cuenca (Must be arranged with Europcar with 24 hours in advance)
$50 For all other cities of Ecuador (Must be arranged with Europcar with 48 hours in advance)
Driving License:
Hirer may present a valid driver license at car pick up.
Ecuador Driving license is a must for all residents. International residents can drive with their Local Driving License.
Fuel, Water, Oil & Tire Pressure
Special or Unleaded fuel is to be used. Only MVMR vehicles use Diesel
Refueling Gas Tank Table displayed at all counters. Refueling USD$5.50/Gallon
It is the responsibility of the hirer to check with hiker water and oil levels as well as tires pressure at car pick up.
Kilometers Driven: Kilometers are limited to 100km per day & 3000km per month, where additional kilometers will be chargeable @ USD$0.25/km to $1.29/km. Price per additional kilometer varies by car class. One-way rentals:
1) Domestic: $70 to $250 depending on City Distance. GYE-CUE: USD$70+Tax, GYE-UIO: USD$90+Tax, UIO-CUE: USD$120+Tax.
If not agreed at car pick up, Drop Off Charge in a different city up to USD$250. 2) International: Not Allowed
Payment:
Payment terms are negotiated at the time of rental where credit card payments are preferable. Rental charges will be collected directly at the time of vehicle’s pick up. Credit Cards accepted: Visa, American Express, MasterCard, and Diners.
Additional charges:
Applicable for extras such as Navigation system, baby/toddler seats, or any other additional requirements.
Baby Seat/ Toddler Seat: Should be installed by client. Remote Door opening USD$50/occurrence. Smoke Free Vehicle Penalty USD$250. If special cleaning is required at car return a separate charge of USD$20 will apply. Tollpass: $2.99/day. If not hired at rental pick up, surcharge of $5.99 per toll passed. If damaged USD$500 penalty charge. Usage of Vehicles:
Hirer commits that he won’t allow anybody to drive the rented vehicle unless been authorized by Europcar.
Hirer undertakes that neither he nor any of the listed additional drivers will use the vehicle in Pushing, Pulling or Towing objects, Races & Fun Drive, Rough Roads, Teach Driving, nor rent the vehicle without Europcar permission.
No adherence with the same, will held hirer liable to pay fees resulting from any damages, penalties, fines & dues.
Other:
Advanced Returns and Prepayments:
If the hirer returns the vehicle before of the agreed rental period for any reason, it will not be entitled to a refund for any unused days. No refund will be provided if the customer fails to collect the vehicle at the rental pick up time and has not cancelled the rental agreement.
Cancellation fees (for prepaid rates only): • More than 48 hours’ notice will be free of charge • Less than 48 hours will up to USD$50 (or the whole price of rental if value is lower). No Show fees (for prepaid and pay-on-arrival rates): • USD$95 charged in case of No Show (or the whole price of rental if value is lower).
Click here to download Terms and Conditions for Egypt
Driver & license requirements:
Customer Full Name, Residential Address & Telephone Number.
Local Contact (Phone Number) details.
Original Passport copy or national ID card
Credit card
International Driving licence
Age Criteria:
Must be atleast 21 and under the age of 65.
Speed Limit Policy (Egypt Countries):
The speed limit in the country is 80Km/Hr, If customer ride the car above the speed limit then he is liable to pay the Government fine amount as per actual.
Security deposit:
At pick-up, the main driver will leave a refundable security deposit of $500.00 on all car models. , In case the security deposit is paid via credit / debit card, bank charges (3%) and local taxes would ,apply at the time of refund.
Accepted cards:
MasterCard, American Express & Visa
Currency Acceptance:
Both USD & EGP & Cash also accepted.
Airport Surcharge:
$20 Per Rental Airport surcharge.
Outstation Driver Surcharge (Applicable on Chauffeur Drive Rentals):
Outstation Driver Allowances - $30 Per Day, Applicable on daily rentals in case of outstation rental only.
Additional drivers:
An additional driver fee will apply for any additional driver: $25 per day, including tax, up to a maximum of $500.00 per rental.
Young Driver Surcharge & Senior Driver Surcharge:
If the main driver's age are more than 18 Years and less than or equal to 21 Year then Young driver Young driver surcharge would be applicable $25 Per day , up to a maximum of $500 per rental (Month).If the main driver's age are more than 65 Years and less than or equal to 70 Year then Senior driver surcharge would be applicable $25 Per day , up to a maximum of $500 per rental (Month).
Outside Office Hours Charges:
Out-of-hours service available on request: pick up / drop off the car outside the counter's normal opening hours. There will be a fee of $15.00 ($15 for pick up & $15 for drop) which you will pay when you sign the rental agreement.
Arrival details Needed:
Car hire company needs your hire detail atleast 3 days before your rental start - Flight Details, Contact details etc, If your flight is delayed, please call the rental counter during their opening hours. Note - If you do not provide your flight number, the car hire company cannot be held responsible if your plane is delayed and as a result your car is not available.
Traffic Fines & Tolling Fees:
All toll fees, Entry Fee,Traffic Fines and Parking charges etc during the rental period will be borne by the Renter.
Delivery & Collections:
Delivery (Local) would be charged USD 20 (upto 15KM) and USD 1.5 for every extra KM. ,Delivery (outstation) would be charged USD 2 Per KM.
Fuel Policy:
The fuel tank will be either full or part-full. When you pick the car up, please check how much fuel there is. On return, as long as you've replaced the fuel you've used, you'll pay no fuel fees. If there's any fuel missing when you drop your car off, you'll be charged both a refuelling fee and the cost of the missing fuel (at the current market price per litre/gallon).
Extension of Rental:
If the Renter wishes to extend the rental beyond the original return date, authorisation must be obtained from “Europcar Egyptâ€, Additional rental days will be charged directly to the Renter's account or credit card at the prescribed rate.
Crossborder:
Cross border drive not allowed, without prior approval from EC Egypt.
Cancellation Policy:
"Europcar Egypt" will charge the renter $50 cancellation fees, if the Renter fails to cancels the reservation 48 Hours before the time of rental. If customer cancelling the reservation 12Hrs or before the time of rental then Europcar Egypt will charge $100.
No show Fees:
A no show fees $100 or Rental Amount (whichever is lower) will be charged to the client or the renter counter in case of No Show.
Tax:
In Egypt 14% VAT is applicable in all services rented.
Insurances :
Deductible Collision Damage, C.D.W. and Theft Waiver: Charges may vary by car group. Our basic level of cover is already included in the price. Damage Cover Products to reduce the standard damage liability fee may be purchased at extra cost depend on vehicle categories, including Premium,SCDW, CDW, THW, STHW. Refer full terms and conditions of Coverage rental available at europcar.com or Please click on the Terms & Condition PDF Link.
Restriction of Usage:
There may be no cover in some circumstances even if Damage Cover products have been purchased.Refer full terms and conditions of rental available at europcar.com. for full details of exclusions to cover or Please click on the Terms & Condition PDF Link.
Tax :
15%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 or 22 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one or two years.
Cash Rental deposit :
Cash Rental Deposit accepted. Credit card deposit by Visa only.
Credit Cards Accepted :
None.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available only within city limits.
One-Way Rentals :
A) Domestic : Not Available. B) International : Not Available.
Other Services :
Mobile phone.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions
Full terms and conditions:
Tax:
20%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. 4,17€+tax/per day
Age:
21-25 according to the selected car group
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
Cash Rental Deposit not available.
Chauffeur driven service:
Available. Details are available from Europcar Reservation Office.
Credit cards accepted:
Euro Card, Master Card, Visa, Amex.
Delivery / Collection:
Available Within City limits. 20€ + tax/each
Driving licence:
Held for at least one year.
Fuel:
Europcar hires the vehicle with a full tank, and vehicle is to be returned with a full tank. Missing fuel is charged according to Europcar Estonia's fuel prices per litre + 8,33€+tax administration fee.
Insurances:
Deductible Collision Damage, C.D.W., Premium protection package, Medium protection package, Theft Protection and P.A.I. : Charges may vary by car group. Details are available from Europcar Reservation Office.
One-way rentals:
1) Domestic: Available between all Europcar stations
2) International: Available to Finland, Sweden, Latvia, Lithuania, Poland
Other services:
Snow Tyres, Ski Racks, Ski Boxes, Child Seat Infant, Child Seat Baby, Child Seat Toddler, Navigation System, Wifi router.
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Mandatory from 1st December to 1st of March.
Click here to download Terms & conditions for Fiji Islands.
Tax:
25% (vat 9%, STT 6% & EVT 10%).
Airport Surcharge:
Included in rate.
Age:
Minimum 21 years.
Additional Driver:
Each driver will pay $6.50 per day.
Driving licence:
Held at least for two years according to the car group. Needs to be translated in English.
Cash Rental deposit:
$500FJD - EDAR,EDMR, CDAR,CDMR, IDAR,IDMR
$2000FJD - SUV, SFBR,PVAR & FPND
Credit Cards Accepted:
VISA, Master Card, American Express, JCB, Union Pay.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection:
One Way drop off fee is 100.00FJD. Special delivery inquiry with rental station.
One-Way Rentals:
A) Domestic : $100.00FJD.
B) International : Not Available.
Other Services:
Baby Seats $15.00FJD per day.
Restriction Of Use:
To be used on mainland only. Not permitted to take any island outside Viti Levu.
Chauffeur Driven Service:
Available.
Fuel:
Full & return full.
Click here to download Terms and Conditions for Finland
Tax:
24%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Charge € 9,00 per day and per additional driver
(the "Additional Driver Surcharge").
Age:
19 to 24 years according to the car group hired. When renting a vehicle, a driver qualified as a "young driver" (from 19 to 24 years old) pays a specific
charge € 9,00 per day (the "Young Driver Surcharge").
Airport surcharge:
€ 40,30 per rental at Helsinki-Vantaa airport, € 31 at other airports.
Cash rental deposit:
Cash Rental Deposit not available.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Euro Card, Master Card, Visa.
Delivery / Collection:
Available within and outside city limits. Charges available from reservations@europcar.fi.
Driving licence:
Held for at least one year. As of 1st of February 2018 all Chinese customers should present a valid translated Chinese Drivers
licence or an International Drivers Licence at the time of pick up.
Fuel:
Europcar hires the vehicle with a full tank, and vehicle is to be returned with a full tank.
Missing fuel is charged according to Europcar Finland's fuel prices per litre.
Insurances:
Deductible Collision Damage, L.D.W., Medium and Premium insurance packages: Charges vary by car group.
Personal Accident Insurance “PAI” is included in all rates. Details are available from reservations@europcar.fi.
One-way rentals:
1) Domestic:
Available between all Europcar stations in Finland. Oneway-rentals to/from Åland Islands are not allowed.
2) International:
Available on request. International one-ways are dealt case by case.
Charges and details are available from reservations@europcar.fi.
Other services:
Snow Tyres, Ski Racks, Ski Boxes, Child Seat Infant, Child Seat Baby, Child Seat Toddler, GPS.
Restriction of use:
It is prohibited to drive the cars outside Finland without prior agreement, except to Norway and Sweden (subject to cross-border fee of € 62,00 per rental).
Oneway-rentals to/from Åland Islands are not allowed.
Use of Winter Tyres:
All cars are equipped with studded tyres from 1 Nov until 31 March each year. Winter cover including studded tyres is charged during this time.
Details available from reservations@europcar.fi.
Specific note:
All cars are non-smoking cars. A cleaning cost of 200 EUR is collected from the renter for violation of this policy.
Click here to download Terms and Conditions for France
Tax :
20%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
18 years old minimum with a minimum years of driving experience according to the car category.
Drivers under 26 yo. will be charged of the young driver surchage.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year. (If the driver had his driving license within the french supervised driving program, he can rent certain types of vehicles the day after the driving license delivery, details are available from Europcar Reservation Office.)
Cash Rental deposit :
Only possible for certain categories. Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, JCB, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations (except for Corsica if pick-up and return stations are not both located in Corsica).
B) International : Available - Details are available from Europcar Reservation Office.
Other Services :
Luggage Rack, Infant Seats (mandatory by law for infant under 10 years), Baby Seats.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for French Guiana
Tax :
No taxe
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons.
Charge €3 per day or €18 per rental and per additional driver
Age :
Minimum driver age is 21 for mini, economy, compact (and 1 year validity of drvier license)
and 23 for other (Driver license since 3 years)
young driver surcharge for 21-25 aplies
Airport Surcharge :
26€
Cash rental deposit :
Not available
Chauffer driven service :
Not available
Credit cards accepted :
American Express / VISA / Master Card
Driving licence :
Held for at least one year and 21 years old
Fuel :
Europcar hires the vehicle with a full tank, and vehicle is to be returned with a full tank.
Missing fuel is charges according to French Guiana fuel prices per litre and 20€ fee.
Insurances :
Deductible Collision Damage, C.D.W., and T.H.W
Personal Accident Insurance “PAI” is included in all rate
Delivery / Collection:
Deductible Collision Damage, C.D.W., and T.H.W
Personal Accident Insurance “PAI” is included in all rate
One-Way Rentals :
1) Domestic:
Airport surcharge if you pick up or return the car in the airport office (€26)
2) International:
not available
Other Services :
Child Seat Infant, Child Seat Baby, Child Seat Toddler, GPS
Restriction Of Use :
It is prohibited to drive the cars outside FRENCH GUIANA.
Specific note :
All cars are non-smoking cars. A cleaning cost of 30EUR is collected from the renter for violation of this policy.
Other :
Out of Hour's Surcharge: Applies to all rentals that check in or check out during the hours that our station is closed.
Grace Period: Drivers are allowed a 59 minute period of grace provided that the vehicle is returned within our hours of operation. .
Drivers exceeding this will pay any extra day directly at the local rate
Early Returns: We do not issue refunds for unused days or for charges paid directly on arrival in the event of the vehicle returning earlier than booked.
Traffic Fines: Speeding, parking and other endorsements/fines are the responsibility of the hirer in full.
A fee of 30.00€, will be charged to the main driver’s credit card for the traitement of the denunciation
Europcar accepts no responsibility for any fine or payment. The renter will receive the traffic fine at the adress given in the rental and paid it to the TRESOR PUBLIQUE.
Click here to download the Terms and Conditions for French Polynesia
Tax :
10%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Minimum Age :
21 years.
Maximum Age :
70 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 1 or 3 years, according to the car group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Eurocard, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Free Within and Without City limits.
One-Way Rentals :
A) Domestic : Available between Europcar Stations on the same island - Details are available from Europcar Reservation Office. B) International : Not Available.
Other Services :
Child Seat Infant, Child Seat Baby, Child Seat Toddler, Child Booster Seat
Restriction Of Use :
Driving on non-paved roads is not allowed.
Chauffeur Driven Service :
Details available from Europcar Reservation Office.
Tax :
18%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 years. Maximum driving age : 75 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years, according to the car group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Visa.
Insurances :
LDW : Charges may vary by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available.
B) International : Not Available.
Other Services :
Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into Gabon and into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Georgia
Tax:
All taxes are included in rhe price (included VAT 18%)
Additional driver:
One additional driver: 8 euro per day
Age:
Minimum age 21 year
Young Driver Charge - 21-23 years old 15 Euro per day
Senior Driver Charge 70-75 years old 10 euro per day
Airport surcharge:
Tbilisi airport (desk 24/7) if for free of charge
Kutaisi airport one way 20 euro extra (meet and greet service )
Batumi airport one way 20 euro extra (meet and greet service)
Rental deposit:
Class A and B 300 Euro
All other car classes 380 euro
Available by cash or by credit card, but not available Debit card.
Chauffeur driven service:
By request, we can offer transportation service, price depends on the distance and itynerary
Credit cards accepted:
Visa
Mster card
Delivery / Collection:
One way in the same city, in distance around 30 KM in the city, extra 6 Euro
if customer prefer to pick up or return car in some city hotel or address, one way extra is 6 euro extra
Driving licence:
Minimum experience 2 years. International DL and all driving licence which is by English letter.
If the driving license is not in English, it must be translated in English and notarized.
Fuel:
Full to full. If customers return back car not full, they have to pay extra 1 liter - 1 Euro
Clean to clean, charge for cleaning is 7 euro for all car groups
Insurances:
Included: CDW, TPL, PAI
CDW and THW coverage. Standard rates include 85% of insurance. in case of car accident 15% of all damages is customer's responsibility. In the case of responsible theft, the customer is only responsible for paying deductible (or excess)
TPL - Third Party Liability (maximum 10000 USD) all packages include this coverage.
\person, totally 5 Passenger and 10000 USD.
Will only apply if the customer abides by the clauses in the rental contract, which means that any breach of contract will annul the protection and the customer will then assume full responsibility for all damages incurred.
In case of car accident customers need to stop the car, call to the Police, in other case total damage is customer's responsibility.
PAI - Maximum per pax 2000 USD
TPL - Maximum 10000 USD
SCDW - by request, extra per day 14 euro
One-way rentals:
1) Domestic:
Airport-office 20 Euro,You must inform us in advance if you wish to make a one-way reservation. On the other hand, if you return the vehicle in an office different from the one established in your reservation, the rental company will penalize you with an extra charge.We will confirm the price of this service once you have made your reservation and we have received a confirmation from the rental company.We offer one-way rental in different cities, price depends on the request.
Tbilisi - Kutaisi 50 Euro
Tbilisi - Batumi - 70 Euro
All other destination will be calculated individually
2) International:
Not available
Other services:
CSI CHILD SEAT FOR INFANT (0-12 mths / 0-13 kgs - 6 per day (charge per rental maximum 40 euro)
CSB CHILD SEAT FOR BABY (1-3 yrs / 9-18 kgs) - (charge per rental maximum 40 euro)
CST CHILD SEAT FOR TODDLER (4-7 yrs / 15-30 kgs) - (charge per rental maximum 40 euro)
CBS CHILD BOOSTER SEAT (UP TO -12 yrs / UNDER 135 CMS) - (charge per rental maximum 40 euro)
BICYCLE RACK - 8 euro per day
WIFI ADAPTER - 7 euro per day
GPS NAVIGATION - 8 euro prr day (charge per rental maximum 55 euro)
SNOW CHAINS - 8 Euro per day
SKI RACK (OR BOX) - 15 Euro per day
WINTER TYRES - seasonal tyres for free of charge
Restriction of use:
We can offer permit to cross Armenian and Azerbaijan border by request. To prepare the permit we need 2 days
Armenian permit 55 euro,
Azerbaijan permit 55 euro,
Documentation: original valid pasport on ID card, original valid Deiving license
Use of Winter Tyres:
Seasonal tyres for free of charge
Other:
Grace Period and late return - one hour for free of charge, more than 60 minutes one full day charge
Road assitance number is 995 591176793, Police number - 112
Out of hours: Tbilisi airport for free of charge, all other airports extra 10 euro
Click here to download Terms and Conditions for Germany
Tax :
19%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 19, 21, 23, 25 or 30 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Not possible.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.
Other Services :
Child Seat Infant, Luggage Rack, Ski Rack, Snow Chains, Snow Tyres, Navigation System.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Use of Winter Tyres
Under specified circumstances winter tyres will be mandatory in Germany: In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identifying marks. Drivers must use winter tyres or face fines. A driver found using summer tyres in wintery conditions can be fined 40 euro. If the vehicle holds up traffic the fine is doubled.
Tax :
20%
Airport Surcharge :
15 USD FIXED AMOUNT PER RENTAL
Age :
Minimum 21 years.
Additional Driver :
Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.12 USD PER DAY
Driving licence :
Held for at least 3 years for EDAR & CDAR only.
All clients visiting Ghana and intending to opt for a self-drive service that, it is mandatory to have an international driving license. Without that they cannot drive dans will have opt for a chauffeur drivce service.
Cash Rental deposit :
No Cash rental Deposit.
Credit Cards Accepted :
American Express, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic :Available between all Europcar stations . B) International : Not Available.
Other Services :
Child Seat 0-12 month
Restriction Of Use :
CROSS REGIONAL BORDER RESTRICTION - IT IS NOT ALLOWED TO DRIVE OUTSIDE THE FOLLOWING BOUNDARIES: GREATER ACCRA REGION, CENTRAL REGION, EASTERN REGION, COASTAL AREAS OF WESTERN AND VOLTA REGION WITHIN GHANA.
CROSS NATIONAL BORDER RESTRICTIONS - IT IS NOT ALLOWED TO DRIVE BEYOND THE BORDERS OF GHANA.
Exceptions may apply. Details are available at any Europcar office in Ghana.
Chauffeur Driven Service :
Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office.
Full terms and conditions:
Click here to download the terms and conditions
Tax:
24%
Additional driver:
Daily charge for the additional driver is 3,5€ plus Vat and airport charges and can be purchased through official site or upon arrival locally.
Age:
The minimum age to rent a vehicle is 21 years old for categories Mini & Economy. For all other categories minimum renters age is 23 yrs. Underage 23 yrs. old drivers may rent vehicles – Cargo Van excluded, at a daily surcharge of 8 EUR excluding vat and airport fee. There are no restrictions or surcharges for drivers aged 23 and older
Airport surcharge:
14%
Cash rental deposit:
Cash deposit is not accepted
Chauffeur driven service:
Non available
Credit cards accepted:
VISA & MASTERCARD & AMEX cards are accepted. Debit cards prepaid cards and UNIONPAY are accepted as forms of payment of the rental or to purchase additional products.
Delivery / Collection:
Delivery and Collection is allowed only from Monday to Friday and it’s an On request service. Please proceed your request to our reservations department prior your arrival.
Driving licence:
All drivers mast held a full and valid driving license for a minimum of 12 months.Renters carrying a driving license from an EU member state or Switzerland do not require an International Driving Permit.All other renters must present an International Driving license along with the ID card / valid Passport.
Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.
Since the United Kingdom has left the European Union, there are special requirements for UK Driving license holders driving in Europe.
Please check requirements before travelling.
Fuel:
Renters must return the vehicle with the same fuel level as at the time of pick up. If the vehicle is not returned with the same level of fuel the renter will be charged a refueling service charge based upon the fuel used
Insurances:
BASIC, MEDIUM and PREMIUM. Charges may vary by car group. Details are available from Europcar Reservation Office.
One-way rentals:
1) Domestic: This type of service is upon request. Please proceed your request to our reservations department prior your arrival.
2) International: It is not allowed and a penalty of 20.000 euro will be charged to those travelling without permission.
Other services:
It is allowed only from Monday to Friday and it’s an On request service. Please proceed your request to our reservations department prior your arrival. For deliveries and collections within a 15 km distance, a charge of 28,00 EUR plus VAT and Airport charges applies and should be paid locally. For distances longer than 15 km an additional charge of 1,00 EUR plus VAT plus Airport charges per km will be applied locally
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Specific note:
Cross Border: It is not allowed and a penalty of 20.000 euro will be charged to those travelling without permission.
Other:
Car Types: All car types that are mentioned in catalogues are sample models, based in the actual interpretation of the international SIPP codes and are subject to change with similar models at the Renters discretion
Click here to download the terms and conditions
Tax:
8,5% VAT
Additional driver:
25€ INC VAT
Age:
Minimum Age 21 Years Old : CATEGORIES MBMR to ECMR
Minimum Age 25 Years Old : CATEGORIES ECAR to XDAD
Airport surcharge:
30€ INC VAT
Cash rental deposit:
800€ INC VAT
Chauffeur driven service:
N/A
Credit cards accepted:
VISA, MASTERCARD, AMERICAN EXPRESS
Delivery / Collection:
N/A
Driving licence:
Minimum 1 year : CATEGORIES MBMR to ECMR
Minimum 3 years : CATEGORIES ECAR to XDAD
Fuel:
REFUELLING CHARGES: 20€ INC VAT PER RENTAL
Insurances:
Partial Car Damage Waiver: From 6€ per day to 14€ per day
Super Car Damage Waiver: From 11€ per day to 50€ per day
One-way rentals:
1) Domestic: 25€ INC VAT
2) International: N/A
Click here to download the terms and conditions for Guatemala
Tax
12% per rental day
No Show and Cancellation fees:
Fees can apply
Airport Surcharge :
N/A
Age :
25 YEARS ($10usd per day plus taxes and fees young driver surcharge allows to drive with a minimum of 21 years old)
Additional Driver :
$10 usd plus taxes and fees per rental day
Driving licence :
Mandatory and a minimum of 2 years valid
Cash Rental deposit :
For rates including insurance (LDW or CDW) the deposit amount will be rental estimate + US$750.
For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows:
For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows:
Economy (EBMR) / rental estimate + US $5,000
• Compact (MDAR) / rental estimate + US $5,000
• Intermediate (SDAR) / rental estimate + US $5,000
.Automatic(EDMR) / rental estimate +US $5,000.00
• Standard (IFMR) / rental estimate + US$7,000
• Standard (SFMR) / rental estimate + US$7,000
Standard (PFNR) / rental estimate + US$7,000
Standard(CPND) / rental estimate + US$7,000
Standard (PVMR) / rental estimate + US$7,000
• Luxury (XFAR) / rental estimate + US$10,000
• VAN (XXMR) / rental estimate + US$10,000
• SUV (LFAR) / rental estimate + US$7,000
Delivery / Collection
America Express, Master Card & VISA
One-Way Rentals :
Other Services :
"""A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory.
""
""For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card:"
"SLI- Europcar Mexico strongly recommends that all foreign travelers purchase the optional SLI coverage (Supplemental Liability Insurance) which provides similar or higher coverage amounts for claims and indemnities to the ones you find in your country of residence. The SLI coverage provides up to $1,000,000 USD per event (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package)._x000D_
The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $16.99USD per day plus applicable taxes, for all type of vehicles._x000D_
If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of $250,000 Mexican pesos per event._x000D_
"
"LDW (CDW) – Loss and Damage Waiver is available at $24.99USD per day plus applicable taxes for all types of vehicles. _x000D_
The LDW (CDW) is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). For your own protection we prefer that all customers present a valid letter or proof of coverage from his credit card issuing institution with a verifiable phone number and/or e-mail address for confirmation, stating that LDW (CDW) coverage is provided by his/her credit card. All international and domestic travelers must present as well a letter of approval from the CNSF (Comisión Nacional de Seguros y Fianzas) the official Government Institution that regulates Insurance companies in Mexico. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a “statement of personal responsibility for the total value of the car” for refusing to purchase the CDW insurance with Europcar Mexico (Promotora Caribeña S.A. de C.V) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs. _x000D_
"
"A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory._x000D_
"
For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card:
Economy (EBMR) usd per renta + US $5,000
• Compact (MDAR) usd per renta + US $5,000
• Intermediate (SDAR) usd per renta + US $5,000
.Automatic(EDMR) usd per renta +US $5,000.00
• Standard (IFMR) usd per renta + US$7,000
• Standard (SFMR) usd per renta + US$7,000
Standard (PFNR) rental estimate + US$7,000
Standard(CPND) rental estimate + US$7,000
Standard (PVMR) rental estimate + US$7,000
• Luxury (XFAR) rental estimate + US$10,000
• VAN (XXMR) rental estimate + US$10,000
• SUV (LFAR) rental estimate + US$7,000
Delivery / Collection
Free 15kms / Additional Kms $1usd plus taxes and fees per extra kilometer
One-Way Rentals :
Only available inside the country. For prices please llok at Retail One Way Price Sheet
Other Services :
N/A
Chauffeur Driven Service :
N/A
Restriction Of Use :
N/A
Use of Winter Tyres
N/A
Financial qualification :
N/A
Environmental Tax:
N/A
Others conditions for car hire in your country
N/A
Tax :
18%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Not accepted.
Delivery / Collection :
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Not Available.
B) International : Not Available.
Other Services :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Cars are exclusively rented with chauffeur driven.
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Guyana
Tax:
14%
Additional driver:
YES
Age:
Minimum age 21 years old Maximum age 75 years old
Young drivers surcharge under 21
Senior drivers surcharge above 75
Airport surcharge:
Not applicable.
Rental deposit:
Cash is not accepted. Only creditcard deposit is accepted
The deposit will be automatically unlblocked with 14 days after blocking the amount
Chauffeur driven service:
USD 60 per day for 1 to 6 days
USD 50 per day for 7 to 29 days
USD 40 per day for 30 plus days
Credit cards accepted:
VISA, MASTERCARD, AMEX
Delivery / Collection:
In town USD 10
Outside town USD 0.5 per km
Driving licence:
national drivers license and upon arrival collect a driving permit for the requested period of 1 week, 2 weeks of 4 weeks
Price per permit is USD 10
Fuel:
Vehicle is provided with a full tank and must returned with a full tank
Refueling charge is USD 2.35 per liter
Insurances:
Rates includes LDW insurance with an excess of USD 500-1000 depending on the category.
Excess reduction is available against payment of a fee depending on the category.
One-way rentals:
1) Domestic:
In town USD 10, outside town USD 0.5 per kilometer
2) International:
NO
Other services:
Baby seat USD 5 per day
Sattelitephone USD 25 per day
Navigation system USD 5 per day
Towing cable USD 5 per day
Jerrycan USD 5 per day
Restriction of use:
a) in violation of traffic and other regulations;
b) for illegal actions;
c) for re-renting
d) for driving on terrain or roads that are not suitable for the Vehicle;
e) on rallies, test drives or racing events;
f)No crossing to Brazil.
Use of Winter Tyres:
not applicable
Specific note:
When driving into the interior a distant destination is being charge per day.
Tax:
10%
Airport Surcharge:
Details are available from Europcar Reservation Office.
Age:
Minimum driver age is 21 years, according to the car group.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving License:
Held for at least two years.
Car Rental Deposit:
Not available.
Credit Cards Accepted:
American Express, Diners Club, Master Card, Visa.
Insurances:
Loss Damage Waiver, L.D.W. Charges may vary by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
Details are available from Europcar Reservation Office.
One-Way Rentals:
A)Domestic: Not Available.
B)International: Not Available.
Other services:
Not available.
Restriction of Use
NA.
Chauffeur Driven Service:
Details available from Europcar Reservation Office.
Click Here to Download the Terms and Conditions
Tax: 27%
Additional driver: 5000 Huf per day with a maximum of 70 000 Huf
Age: Minimum age 21 years old.
Cash rental deposit: No cash deposit and payment accepted.
Chauffeur driven service: 48 000 HUF per 8 hours, adittional hours 6 000 HUF per hour
Credit cards accepted: Visa, Mastercard
Delivery / Collection: Del&Coll.is on request in all stations. 20 000 Huf per ocassion.
Driving licence: International licences are required if the the driving licence written in non-roman alphabet.
Fuel: Refuelling surcharge: Cars are supplied with a full tank of and must be returned full otherwise client will be charged for refuelling locally.
Refuelling charge is approx. 900 HUF per litre).
One-way rentals:
1) Domestic: Allowed
2) International: Allowed
Crossborder: 15 000 Huf per rental.
Cross border restrictions: Travel to BG, GR, TR, AL, or the successor states of Yugoslavia or those of the former Soviet Union (except for the Baltic states and Croatia) is forbidden.
Use of Winter Tyres: from 01st November till 31st March
Click here to download the terms and conditions for Iceland
Tax:
24%
Additional driver:
€23.29 per day
Age:
Min age 19 year for certain cars
No Max age
Airport surcharge:
€25.00 per rental
Cash rental deposit:
Not allowed
Chauffeur driven service:
n/a
Credit cards accepted:
Visa American, Express Mastercard
Delivery / Collection:
n/a
Driving licence:
We accept all valid driving licenses with western letters.
An International Drivers license is not required.
Insurances:
CDW, SCDW THW Medium and Premium Protection
One-way rentals:
1) Domestic: Allowed
2) International: Not Allowed
Crossborder:
Not Allowed
Specific note:
Starting from January 1, 2024, Icelandic Authorities have introduced a new Road Tax.
The purpose of this tax is to contribute to the construction and maintenance of the Icelandic Road system.
Under this new Per-km Tax system, Plug in Hybrid Electric vehicles (PHEV) are charged ISK 2, per kilometer, while electric cars face a rate of ISK 6 per kilometer. Conventional fossil fuel cars will have this tax added to the price of petrol or diesel. As part of the regulations, car rentals are required to apply this Per-km Tax upon the return of rental cars, as it is based on the total distance driven.
Therefor, we will be charging for this additional cost after the return of the rental vehicle.
Click here to download full Terms and Conditions for India
Tax:
Currently 18%. As applicable from time to time as per Government directive.
Interstate Tax:
When traveling out of state, it is always important to step at RTO check post to pay the government applicable fax. Cost/penalties pertaining to failure to pay such interstate tax, toll or any other govt. levied tax will be borne by the Renter directly.
In case, Interstate Tax is not paid, then security amount will be forfeited and Renter will be liable for complete Car value.
Age:
Person must be minimum 21 years of age with date of issue of license must be a year back.
Additional driver:
With the consent of the Renter, the vehicle may be driven by other eligible drivers.
Additional drivers must be registered at the time of pickup of the car before driving the Car.
Additional driver shall be allowed once the documents are received and verified by Eco Rent A car.
Documents:
Passport/Aadhar Card, Driving license, Credit Card with desired limit of Security Deposit. If the User does not present the above documents, in original at the time of obtaining delivery of the Vehicle, the Company shall be entitled to refuse the delivery of the Vehicle and cancel this booking. Cancellation charges will be applicable as per policy.
Note: Individuals holding Non India Driving License need to carry IDP [International Driving Permit] at the time of delivery of car. Eco Rent A Car will not hand over the car in case the IDP is not shared with us. In such cases, Eco Rent A Car may provide a driver.
Rental deposit:
Security Deposit- EUR 100 for all models except Mercedes & BMW
For Mercedes & BMW - EUR 500
Rental and Deposit shall be made on the link sent by Eco Rent A Car before pickup. Cash shall not be acceptable for any booking.
Mode of payment:
American Express, VISA, MasterCard, Debit Cards and Net Banking can be used to pay through the link sent at the time of pickup.
Fuel:
The Vehicle will be provided with a full tank of fuel and needs to be returned at the same fuel level. In case the tank is not full at the time of return, then Renter will be charged for short fuel plus service charge on the day the car is returned.
Included Kilometer:
Unlimited.
Chauffeur driven service:
For cities or routes where it is not recommended to drive except by people used to driving in India, You can book Chauffeur drive service from Europcar website directly or else Eco reserves the right to provide a complimentary chauffeur with all Self Drive Services.
Delivery / Collection:
Free Car Delivery and Collection at all locations within city limits. Vehicle must be returned at the same location within city limit from where it was delivered to the renter.
One-way rentals:
Please send an email for one way request to selfdrive@ecorentacar.com.
Extra usage policy:
For extension/late return, Renter is requested to check with Eco Rent A Car Customer Care (+ 91- 84487 65118) or email (selfdrive@ecorentacar.com) at least 3 hours prior to the drop off time.
Over speeding charges:
Customers are allowed to drive the Vehicle up to a maximum speed of 120 km/hr on Expressways or 100km/hr on highways or 60km/he in city limits (Speed limit differs for all the Expressway, highways and city limits in India), beyond which the Vehicle will be considered as over speeding. A penalty of Rs. 2500 will be charged on the first instance, followed by a further penalty of Rs. 2500 and Rs. 2500 for 2nd instance and 3rd instance respectively making it a total of Rs.7500/- after third instance. After the third instance, Booking will stand cancelled and the Company shall get the right to take back the Vehicle and terminate the Agreement.
Cancellation charges:
1/ If Cancellation is done before 48 hours from the booking start time, no cancellation charges
2/ If Cancellation is done before 24 hours from the booking start time, 10% of the base fare will be applicable plus GST.
3/ If Cancellation is done in less than 24 hours from the booking start time, 50% of the base fare or 1-day Rental (whichever is higher) will be charged as cancellation fees plus GST.
No Show fees:
In case of No Show, no amount will be refunded to Renter.
Vehicle Damage:
Damage charges to be paid by Renter in terms of the Rental Agreement. In case damage cost goes beyond Security Deposit Amount insurance claim may be filed and Repair/depreciation amount (In case of insurance claim) & Parts which are not covered under insurance will be recovered from the User. The assessment of damage made by Company will be final. Insurance claim is subject to Company"s discretion.
Traffic rule violation:
Cost for any traffic rule violation during the Rental Period will be borne by the Renter directly. In cases, where challans is received by the Company via post upon completion of the Agreement, the Renter authorizes the Company to charge the same on the credit card number of the Renter as mentioned in this Agreement offline.
Car upgrade policy:
In case the selected car model is unavailable, Eco Rent A Car will try it's best to provide an equivalent car model or upgrade the car with no additional charge to the customer. Customer, in this case has the right to accept or reject the new allotted car.
a. In case customer does not want the upgraded car, customer has the right to cancel his/her reservation. In such cases, 0% cancellation charge will be applicable.
b. Note: Mileage per litre of fuel is dependent on car model. Cases where the car is upgraded, Eco Rent A Car will not be liable to reimburse the difference in the mileage per litre amount, if any to the guest.
In case the selected car model is unavailable and a lower segment car is allotted to the customer. The difference in the final base amount will be reimbursed to the customer by Eco Rent A Car.
Restriction of use:
Our vehicles are not allowed to be driven in off-road conditions (sandy, rocky terrain, Ladakh, Jammu Kashmir, Sand dunes, Badrinath, Kedarnath etc) in India. In case, they are taken on such conditions without information, security amount shall be forfeited in full and 2 times of the base fare shall be charged from Renter
Cars are also not allowed to be used for Racing, Speed or any other tests or sports activities.
Renter is not allowed to take Eco Rent A Car to other countries including Nepal, Bhutan etc. If the car is taken outside India without taking approval from Eco Rent A Car, then entire liability shall be on Renter till the car is returned.
Other services:
Luggage Carrier and GPS Navigation System shall be available on request with additional charges (Subject to availability).
Tax :
10%
Airport Surcharge :
-
Age :
18 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
NO Cash rental Deposit accepted.
Credit Cards Accepted :
Mastercard, Visa.
Insurances :
Lost Damage Waiver, L.D.W. Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection
Not Available.
One-Way Rentals :
A) Domestic : Not Available. B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Navigation system.
Restriction Of Use :
Certain driving restrictions may apply for driving into the country.
Chauffeur Driven Service :
Not Available.
Click here to download the Terms and conditions for Iran
Tax :
9%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 years.
Additional Driver :
Details are available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Only cash is accepted. Credit cards are not accepted at all.
Insurances :
-
Collision Damage Waiver (C.D.W), Theft Waiver (T.H.W): Charges may vary by station and by car group. More details available from Europcar Reservation Office.
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'Super' exemption of liability for collision, Break-in and theft (S.L.D.W): Substantially reduce your liability in the event of theft, attempted theft, collision or damage only to the hired vehicle. Does not cover personal injuries to the driver or passengers. Reduce your excess charge to 0,00.
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Personal Accident Insurance (P.A.I.): Covers medical expenses of personal injuries for the passenger of the hired vehicle (except for driver), as well as passengers and driver of the third party vehicle up to a certain amount. Also covers damages to the third party vehicle caused by accident up to a certain amount. In case of death or mutilation of the driver and passengers of the hired vehicle and/or driver and passengers of the third party vehicle, this insurance provides coverage up to predefined amount. If the PAI in purchased, in case of accident, damages to the third party vehicle will be covered up to 22,000,000 IRR and if the damages exceeded, the driver will liable for the excess. Also Covers medical expenses and death compensation up to 900,000,000 IRR. This Insurance doesn't cover driver of the hired vehicle. If PAI is not purchased, in case of accident, the driver may be liable for said amounts.
Delivery / Collection
Available - Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between Europcar Stations.
B) International : Not Available.
Other Services :
Toddler safety seat (9-18kg, 20-40lb), Infant safety seat (0-13kg, 0-29lb), Luggage rack (LUG), Snow chains, Navigational system (NVS), Mobile Phone.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions
Limited Mileage:
The free mileage is limited to 250 km per day beyond the customer will have to pay 0.2$ per kilometer.
Additional driver:
Requirements for an additional driver are submission of a valid driving license along with a valid passport ID and to be a "qualified driver" under the Iraqi federal traffic law.
A maximum of 3 additional drivers is allowed per rental.
You will be advised of the cost and the age details for this during the booking process.
Age:
The minimum age generally to rent a vehicle from us is 21years holding a valid driving license of at least 1-year-old.
The maximum age subject to being fit to drive safely.
The age policy may vary as per the car category and any such variation will be indicated during the booking process.
Airport surcharge:
An airport surcharge of USD 25.00 will be applied to any rental taking place at the Station at Airport unless specified differently.
Our counter is located inside the Airport at the Arrivals hall. The customer should provide us with flight details (i.e. airline terminal time of arrival destination €¦) also the country of origin e-mail and mobile phone number.
This airport Station is open 24/7 for more information you can contact us :
Najaf Al Ashraf & Karbala + 9647800444422
Cash rental deposit:
Cash rental deposit will be equal to the excess (in coverages tab) depending on the car category
cash and credit card are accepted
the deposit will be kept for 15-20 days to check if there is any traffic fines and after the 15-20 days the deposit will be return.
Chauffeur driven service:
Chauffeur drive service is available at all station - upon request.
Rate will be calculated depending on the station.
The rate will cover 10 hours of presence with the customer in case of overtime time and oovernight the customer will cover the meal and accomodition for the driver
Terms and conditions at the link.
Credit cards accepted:
MASTERCARD VISA AND AMERICAN EXPRESS
The company does not accept prepaid rechargeable or virtual cards or another type of card other than the ones mentioned above.
Delivery / Collection:
Delivery/ Collection service is available - upon request.
Driving licence:
The minimum driver licence period for rental should be 1 year old.
International Driving Licence - is mandatory for foreign customers EXCLUDIN ARAB COUNTRIES.
Fuel:
ie All cars are supplied with a full tank of fuel at time of pick-up.
At the end of the rental the customer is required to return the car with a full tank of fuel otherwise refueling charges for missing fuel will apply.
Refueling charge 07 USD for Normal 1.00 USD for Super and 1.25 USD for Premium in all cases 25% admiinistrative fees on the total amount of the invoice.
Insurances:
Third party Liability for material damage - 25 000 USD
Third party Liability for bodily injury - 25 000 USD
Material own damages to the vehicle - deductible 1000 USD per accident
Fire of the vehicle - deductible 20% of the vehicle value
Theft of the vehicle - deductible 20% of the vehicle value
Hold up of the vehicle - deductible 20% of the vehicle value
Emergency road assistance - covered
Driver of insured value - (death & disbility 5000 per person and in the aggregate) / Medical expenses 1 000 per person and in the aggregate
Passengers of insured vehicle - death & disbility 5000 per person and 20 000 in the aggregate / Medical Expenses 1 000 per person and 4 000 in the aggregate
PAI Optional Insurance Maximum 250 USD Per Rental
One-way rentals:
1) Domestic:
available between stations customer should inform the counter agent at the check-out and pay the charges in advance for prices see the domistic one way grid
2) International:
unavailable
Crossborder:
restricted
Other services:
N/A
Restriction of use:
driving licence credit card and ID should be in the driver's anme and valid or else the driver will be restricted from receiving the car
drivers are restricted to cross the Iraqi borders
driving under alcohol and restricted drug usage and weapons
Use of Winter Tyres:
Winter Tyres are not available but snow chains are available
Specific note:
No refund will be made for early return of the vehicle
Cancellation fee 50$
No SHOW FEE 100$ - 94EURO
Other:
VIP WELCOME AT NAJAF AIRPORT: Only at Najaf Airport Customer may ask for VIP welcome for 60 USD. This service provide a pick up with a minivan from the plane a welcome in the VIP lounge and help with visa process. Visa charges are not included with the price
Click here to download Terms and Conditions for Ireland
These Terms and Conditions apply to all rentals that commence in the Republic of Ireland. If you are booking a car through the .ie website for a rental in a country other than Ireland, please refer to the Terms and Conditions for that country as they are the Terms and Conditions that will apply to your rental. Please note that they may differ from the following terms for Ireland due to local legal requirements.
What is included in my rate?
Your rate is inclusive of Collision Damage Waiver (CDW), Theft Waiver (TW), airport/location surcharge, vehicle licence fee, road tax, unlimited mileage and government tax. An excess will apply to CDW and TP. If you enter a different return location to the pickup location, the one-way rental fee will be included in the price displayed to you. If during the quotation process you have stated “I live in United States of America” or “I live in Canada”, the rates you will receive are exclusive of Collision Damage Waiver (CDW) and Theft Protection (TP). Your credit card may provide this coverage for you. Please see CDW Exclusive Rates for further information.
Age:
At the commencement of rental, drivers must meet the requirement for licence eligibility. If the number of years is 8, this does not mean that the driver must have held their licence for 8 years - it means they must have been eligible to hold their licence for 8 years.
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Car Group
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drivers must have been eligible to hold a driving licence for the following number of years
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Mini / Economy / Compact / Intermediate
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8 Years
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Full size / Premium / Luxury /Standard Minivan
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11 Years
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For driving licences issued in USA and Canada
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Car Group
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drivers must have been eligible to hold a driving licence for the following number of years
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Mini / Economy / Compact / Intermediate
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9 Years
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Full size / Premium / Luxury / Standard Minivan
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12 Years
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Commercial Van Group
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drivers must have been eligible to hold a driving licence for the following number of years
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Mini / Economy / Compact / Intermediate / Standard
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10 Years
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For driving licences issued in USA and Canada
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Commercial Van Group
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drivers must have been eligible to hold a driving licence for the following number of years
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Mini / Economy / Compact / Intermediate / Standard
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11 Years
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Age 75 and over
Drivers aged 75 and over need to provide a PRINTED medical certificate/letter which states that they are fit to drive and a letter from their insurance company stating that they are currently driving and have not had an accident within the last 5 years. This information must be received at least 5 working days in advance of your rental.
Driving Licence:
Drivers (and additional drivers) must be in possession of a full, unendorsed driving licence which they have held for at least 2 YEARS prior to the commencement of the rental. Licences must be produced in person at the Europcar location at the time of collection. Drivers must be in possession of their licence at all times when driving the vehicle. If a driver has any endorsements on their license, they must contact our Reservations Department prior to booking as there may be restrictions on renting. Failure to inform us of endorsements will result in the driver being refused the vehicle and forfeiting any deposit taken. Licences must be from the country of permanent residence. NON-EU/EEA driving licences cannot be accepted if the holder has been resident in Ireland for more than 12 months. Holders of UK, US, Canadian, Australian and all EU member states are NOT required to supply an International Driving Permit (IDP). International Driving Permits where required, MUST BE accompanied by the original domestic licence of the driver. This is clearly stated on the international permit. An International permit presented without the domestic licence, will not be accepted.
**Attention: UK Driving Licence Holders**
From June 8th 2015, the UK paper part of your driving licence will no longer be valid. We will require all UK licence holders to present evidence of your driving record (entitlements/endorsements) before the vehicle can be released. This can be obtained by printing it out from the DVLA’s ‘Share Driving Licence’ section - click here (https://www.gov.uk/view-driving-licence) - before you collect your vehicle. We reserve the right to ask prequalifying questions on your insurance history. You may be refused a vehicle based on the answers you provide.
Credit Cards Accepted:
Europcar accept MasterCard, Visa, American Express, Diners Club and Discover Cards. For all 'pre-pay online' bookings, the person in whose name the vehicle is booked MUST be the person whose credit/debit card is used. This card must be presented on arrival. If you made your booking with a debit card, you will need to present the debit card and one or more credit cards (depending on the vehicle group) when picking-up the vehicle. On collection of the vehicle, Europcar can only accept credit cards for deposit purposes. At the time of rental there must be sufficient credit on your card to cover all charges including the excess/deductible amount. Payment must be made with a credit/debit card as we do not accept cash or the credit card from a third party. Holders of a 'Chip and Pin' card must know their PIN number. Regardless of the level of coverage purchased, ALL renters will be subject to a minimum preauthorisation on their credit card of the vehicle excess amount plus €50. This is in the event of traffic fines, toll charges etc.
Excess Amounts and Coverages:
Vehicles are subject to the following vehicle excesses/deductibles which must be available on your credit card on collection of the vehicle:
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Excess Amounts and Coverages:
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Vehicles are subject to the following vehicle excesses/deductibles:
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Mini manual / Economy manual / Compact manual
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EUR1500
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Economy automatic / Compact automatic
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EUR1600
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Intermediate manual / Intermediate automatic
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EUR1800
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Compact Wagon / Intermediate Wagon
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Intermediate SUV / Full size manual / Full size auto
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EUR2000
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Standard minivan / Premium minivan / Premium automatic
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EUR 2500
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Commercial van
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EUR 2000
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The premium for Super Damage Waiver Cover (SDW) costs EUR19.50 to EUR27.00 per day depending on vehicle size (excluding commercial vans). Payment of the SDW premium reduces the excess/deductible to zero.
CDW Exclusive Rates:
Declining Europcar CDW and TW: To decline our Collision Damage Waiver (CDW) and Theft Waiver (THW), the driver must have a US issued World MasterCard or Canadian issued Gold/Platinum Visa/MasterCard AND PROVIDE WRITTEN PROOF that the card has relevant coverage for the Republic of Ireland. The letter must be dated within 21 days of the pickup date and contain the credit card number (partly masked is acceptable). When both a relevant card and letter of proof are provided, for security reasons 5,000Euro will be pre-authorised on your card in case there is damage to the rental vehicle. If there is a damage charge, this amount can be claimed back through your credit card company. This process is between the driver and the credit card company. We cannot be held responsible for any exchange rate charges.
If a letter confirming CDW coverage is not provided on collection of the vehicle or if your card does not provide the relevant coverage or if you do not have 5,000Euro available on your card, you will be required to purchase our CDW and Theft Waiver at the local daily rate (Eur24-33).
Only relevant US or Canadian issued credit cards can be used to waive our CDW and THW cover – we do not accept European credit cards for coverage. If you pay for the full rental with your eligible US World MasterCard or Canadian Visa Card/MasterCard, you may be covered for up to 50,000US Dollars auto rental insurance for your rental without excess. This coverage is a service provided by US MasterCard OR Visa/MasterCard Canada to the cardholder and therefore it is the cardholder's responsibility to ensure that they are adequately covered for the entire duration of the rental period. We reserve the right to refuse third party insurance.
Relevant cards will only be accepted for coverage for a maximum of 28 days in any one calendar year. Please note that you must pay for your full rental with the eligible credit card for your card company to provide CDW and THW coverage.
**We DO NOT accept any form of CDW/PDW purchased through a third party OR Fully Comprehensive Irish Insurance Policies. **
To establish if your US MasterCard or Canadian Visa Card/MasterCard includes Auto Rental Cover in the Republic of Ireland please call your credit card issuer and/or US MasterCard/Canadian Visa Card/MasterCard before making your reservation. It is important to confirm to your credit card issuer that the Republic of Ireland as your place of rental.
Contact details for MasterCard 1-800-MC-ASSIST (1-800-622-7747).
Contact details for Visa Canada 416.367.8472.
Please note that we do not accept cover from Travel Guard or any other independent coverage provider.
Fuel Policy:
We offer two fuel options:
1. PREPAID FUEL Customers can choose our prepaid fuel option at the beginning of their rental at our special discounted rates. For the driver's convenience, there is no need to refill the car. With this option, no refunds will be given for unused fuel. Prices for this option are set locally.
2. STANDARD REFUELLING Customers can return the car as they wish. Should the car return less than full, the customer will be charged a local refuelling fee plus the standard price per litre. No compensation will be given for fuel charges if an upgrade to a larger car is given.
Flight Information:
For all rentals commencing at an airport location we ask you provide us with the correct flight number and arrival time when booking your vehicle. Flights should be scheduled to land within our opening hours. This is to ensure that if your flight is delayed, your car will be held and staff will be in place to greet you when you arrive. If this information is not available to you at the time of booking, we ask you provide us with it at least 5 days before your arrival date. Where flight information is not provided in time, or incorrect information is provided, we cannot be held responsible for a failed rental and no refund will be due.
Meet Late Arrival:
Where a flight is delayed (and we have been advised of the flight number at the time of original reservation) and the customer arrives at our desk 30 minutes or less after our closing time, no additional fee to the customer applies. If the customer arrives at our desk 30 minutes or more after our closing time, out of hours charges of €40 will apply. Please contact the branch directly for further information.
Vehicle Hold:
Vehicles will only be held for 1 hour after the booked pickup time/landing time within our opening hours if no payment information is provided at the time of reservation. Vehicles will be held until the location closes once credit card details and Driver ID are provided at the time of reservation. After this time, the vehicle may not be available.
Non prepaid reservations may be cancelled or amended up to 2 hours before the due pick up time at no extra charge to the customer. Failing to cancel the non-prepaid reservation and failure to collect the vehicle before the closing time of the reserved location station will incur a no show fee of €30 plus tax.
Maximum Length of Rental:
The maximum length of rental allowed on one booking is 35 days. For rentals of a longer duration, please make 2 reservations. Customers, who rent from us for more than 35 days in a 12 month rolling period, will be subject to the higher rate of vat at 23%. This will be recalculated locally.
Car Types:
Europcar Car Rental operates a fleet with many different makes and models of cars. Whilst every effort will be made to supply the reserved model, we reserve the right to supply a suitable alternative. Please note that we cannot guarantee a particular make or model.
Toll Information:
Drivers are responsible for the payment of their tolls (on both barriered and barrier-free toll roads) directly with the Toll Operator. Further information regarding toll rates and payment methods will be given on collection of your vehicle.
Additional Drivers:
Additional drivers can be added for a daily fee of €10.22. Additional drivers can be added on collection of the vehicle only. Please note unauthorised drivers are not covered by us and are prohibited from driving the rental car. The additional driver must be present at time of pickup and must fulfil the same age/licence criteria as the principle driver.
Baby Seats:
Baby seats are available at a cost of €6.81 per day to maximum cost of €47.67 per rental.
Booster Cushions:
Booster cushions are available at a cost of €6.81 per day to maximum cost of €47.67 per rental.
The law in Ireland states that an appropriate child restraint MUST be used.
New EU Child Safety Protection Laws have come into force making it compulsory for all children to travel in the correct child seat, booster seat or booster cushion. Where safety belts have been fitted they must be worn. Children under 3 years of age must not travel in a car unless restrained in the correct child seat. Children aged 3 years or over who are under 150cms in height and weighing less than 36 kilograms (i.e. generally children up to 11/12 years old) must use the correct child seat, booster seat or booster cushion when travelling in cars. Child car seats must be in accordance with EU or United Nations- Economic Commission for Europe (UN-ECE) standards. Drivers have a legal responsibility to ensure passengers aged under 17 use the correct seat, booster seat, booster cushion or seatbelt.
GPS Units:
Garmin Nuvi GPS units are available to rent at a cost of €12.00 per day to a maximum of €90.00 per rental. The non-return or loss of a GPS unit will be charged to the renter at a cost of €200.
Personal Benefits Membership:
PBM covers the driver for personal injuries or fatalities up to €31,750 in the event of an accident whilst in the vehicle and costs €6.81 per day. Not available on commercial vans.
Roadside Assistance:
RSA is available at a cost of €4-€6 per day and covers the driver against potential breakdown recovery costs such as use of incorrect fuel in the vehicle, assistance with the retrieval of keys locked inside a vehicle, delivery of replacement for lost keys etc. Further information will be available on collection of the vehicle. Not available on commercial vans.
Carbon Offset:
At the time of booking you can donate €3.00 which covers the cost of planting 2 trees in the Burkina Faso Desert.
Travel to Northern Ireland:
If you wish to drive in Northern Ireland, you must inform us on collection of your vehicle. There is a nominal €34.05 fee when taking a car into Northern Ireland. Cars cannot be taken off the island of Ireland at any stage and must be returned in the Republic. Failure to purchase the required cover will result in the renter accepting full responsibility for any recovery fees, should the car breakdown.
One Way Rentals:
One way rentals are permitted between branches at a cost of between €34.05 and €147.55. If you enter a different return location to the pickup location, the one way rental fee will be included in the price displayed to you. Not available on commercial vans.
Grace Period:
Drivers are allowed a one-hour period of grace provided that the vehicle is returned within our hours of operation. Drivers exceeding this will pay any extra charges directly at the local rate.
Early Returns:
We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked.
Car Returns:
Cars may be returned outside our location hours by prior arrangement only. Cars that are returned outside the above location opening times will be charged for any damage or any loss incurred until the car is returned to the car rental company.
Traffic Fines:
Speeding, parking and other endorsements/fines are the responsibility of the hirer in full. Europcar Car Rental accepts no responsibility for any fine or payment. The renter is obliged to inform Europcar Car Rental of any fines or parking tickets issued whilst the vehicle is being used by the renter. Where Europcar receive a fine that was not settled when issued, the total cost of the fine, plus an administration fee of €30.00, will be charged to the main driver’s credit card.
Upgrades:
If on arrival the client feels that the car they have booked is not suitable for their requirements, we will be happy to provide a larger vehicle if available. Upgrade charges are payable on arrival at the local daily rate. If a customer is given a free upgrade on arrival, we cannot accept any customer service queries regarding fuel or coverage costs.
Customer Service:
Our Customer Service Department can deal with any issues you may have. Please send an email to customerservicesie@europcar.ie within 28 days of the termination of your rental. Europcar Ireland accepts no responsibility for delays which may occur at the start of hire due to circumstances beyond our control.
Chauffeur Drive Service:
Not available in Republic of Ireland.
Delivery/Collection:
Not available in Republic of Ireland.
Tax:
All of the above charges are inclusive of Government Tax (VAT) at the relevant rate which is subject to change (0% / 13.5% / 23%).
Click here to download Terms and Conditions for Israel
Tax:
Israeli passport holders are subject to pay VAT by law including dual citizenship passport holders.
Only tourists with B2 or B3 visa class permits are waived.
Important!! Visa Permit must be presented at the rental desk for VAT to be waived.
Additional Driver:
$4.00 per day.
Age:
Minimum Rental Age & Requirements: A valid Drivers License & Passport must be presented at pickup location. Minimum age of driver is 18 based on car group and requirements as shown below:
Groups B(MBMR), Q(MBAR), C(EBAR), D(ECAR), E(EDAR): Minimum age required is 18 (Additional fee applies) + Drivers License valid for at least one year.
Groups F(EZAR), FX(DBAR), I(CCAR), IW(CWAR), H(CDAR), M(SDAR), MH(RDAR), J(SFBR), T(CPMR), G(IVMR), U(IVAR): Minimum age required is 21 (Additional fee applies) + Drivers License valid for at least one year.
Groups K(PDAR), R(SCAR), O(LFBR), V(SVAR), V8(FVAR), Y(FVMR), Z(LVAR): Minimum age is 25 + Drivers License valid for at least one year.
Groups P(LDAR), W(LCBR): Minimum age required is 28 + Drivers License valid for at least five years.
Airport Surcharge:
One time charge of $39.00 will apply for Pickup or Return of vehicle at the Ben Gurion Airport location & Ramon International Airport location in EILAT.
Cash Rental Deposit:
Cash deposits are not accepted.
Only major credit cards are accepted as guarantee for estimated rental costs.
Chauffeur Driven Service:
Not applicable
Credit Cards Accepted:
Major credit cards are accepted to cover rental costs and additional charges: Visa, MasterCard, Amex, Diners.
Credit Card must be on renter's name.
Delivery / Collection:
Available on request and requires confirmation.
Distance of 15 KM maximum from Pickup location: $15.00
Distance of 30 KM maximum from Pickup location: $25.00
Distance of 50 KM maximum from Pickup location: $40.00
Driving Licence:
A valid Drivers License with minimum 12 months driving experience is required + Passport must be presented at pickup location.
Additional driving and age restrictions apply based on car group, as specified in Age conditions.
Fuel:
Vehicle is supplied with a full tank of fuel and recommended to return full as well.
An additional refueling service fee of 30% will apply to the standard fuel price if vehicle is returned with missing fuel.
Insurances:
Loss Damage Waiver & Theft Protection (CDW/LDW) covers damages caused to the vehicle, except the minimum Excess Charges based on car group.
Theft Waiver (THW) protection waiver in case of theft of the rental vehicle, except the minimum Excess Charges based on car group.
Excess Charge of $500-$1,000 will apply in case of damage or theft according to vehicle type. CDW/LDW does not cover damage caused to the Tires, Windscreen, Rooftop and underbody damage caused to the vehicle that will be charged accordingly.
Super CDW/LDW is optional and will reduce the renter’s responsibility to Zero in case of damage to the vehicle. Can be purchased only in conjunction with CDW/LDW & THW. SCDW does not cover damage caused to the Tires, Windscreen and Rooftop.
Super THW (THW-Theft Protection) is optional and will reduce the renter’s responsibility to Zero in case of theft of the rental vehicle. Can be purchased only in conjunction with CDW/LDW & THW.
Liability Coverage (3PLC) - Mandatory for customers that decline CDW/LDW & THW, provided these are covered by the credit card company. Required to cover items not covered by the credit card
company as blowout’s, tire/trim damage, underbody damage and vandalism caused not as a result of vehicle collision and third party damage.
CDW/LDW & THW can be declined only if renter has sufficient coverage by a US issued World Master Card or Canadian issued Gold/Platinum Visa/Master Card or Visa Premier.
Written proof of the credit card company must be provided to confirm valid damage and theft coverage's apply for car rentals in Israel.
Maximum security guarantee is up to the full value of the vehicle if CDW/LDW & THW (Damage & Theft coverage's) are declined. Valid for rentals of maximum 28 consecutive days.
One Way Rentals:
1) Domestic:
FREE within all locations, except for one way To or From the Eilat location as follows:
1-2 Day Rentals: $200
3 Days and over: FREE
2) International:
Not applicable
Other Services:
GPS Navigation System/Smartphone: $15.00 per day - Includes FREE SMARTPHONE + UNLIMITED DATA + UNLIMITED LOCAL & INTERNATIONAL PHONE CALLS + WIFI HOTSPOT!
CSI Child Seat for Infant: $5.00 per day (0-12 months).
CSB Child Seat for Baby: $5.00 per day (1-3 years).
CST Child Seat for Toddler: $5.00 per day (4-7 years).
CBS Child Booster Seat: $5.00 per day (8 years and above).
Underage Driver: $12.00 per day applies for drivers 21-23 years of age.
Roadsafe Assistance: $4.00 per day (maximum charge $100.00) - Express assistance for the following services: Keys locked in the car, lost or broken, Flat tire assistance, Out of fuel or Battery failure? We'll send assistance to get your vehicle started quickly.
VIP Club (Arrival Flight Service): $179.00 (Includes up to 6 passengers). Customer pickup at arrival gate, separate border control queue, luggage assistance & escort to Europcar Counter.
VIP Club (Departure Flight Service): $179.00 (Includes up to 6 passengers). Exit through special gate in terminal 3, express security and check-in process, escort through duty free to departure gate.
GOLD Private Terminal & VIP Lounge (Arrival Flight Service): $399.00 per passenger. Customer pickup at arrival gate and transfer to Private VIP Terminal & Lounge, Border Control, pickup of luggage and airport arrangements will be taken care of by the agent, while you enjoy food & beverages, including alcoholic drinks at the VIP Lounge and exit to pick up your rental car.
GOLD Private Terminal & VIP Lounge Departure Flight Service): $399.00 per passenger. Customer will be dropped off at the Fattal Private Terminal & Lounge following the return of rental vehicle to Europcar. Personal security procedure & Check-In at the VIP Lounge. Enjoy food & beverages, including alcoholic drinks at the VIP Lounge, while your luggage, border control and airport arrangements are being taken care off by the agent. VIP vehicle will drive you from the Fattal Private Terminal Lounge directly to the aircraft or boarding gate.
Use of Winter Tyres:
Not applicable
Specific Note:
Cancellations must be sent by 24 hours prior to Pickup Time. Cancellations for 7-8-9 seat vehicles must be sent 48 hours prior to Pickup.
No Show Fee of €110.00 will apply in case of No Show, if the reservation was not cancelled within the time frame required for cancellation, 24-48 hours prior to pickup.
Other:
Parking Tickets, Traffic Violations & Toll roads: An additional service fee of ILS 50.00 will apply for unpaid tickets ticket violations and toll road fees.
Minimum charge per rental day is 24 hours.
Early return of vehicle prior to the original return date will be charged according to the relevant rental period rate (Daily, Weekly, Monthly, Etc).
Late returns Late returns of 1 hour and over will be charged at 1/3 of the daily rate. 3 hours and over will be calculated as one extra day.
Click here to download Terms and Conditions for Italy
Tax :
22%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 25 years (18-24 with young driver surcharge and according to the car group). Conditions and possible charge available from Europcar Reservation Office.
When renting a vehicle, a driver qualified as a "young driver" (from 18 to 24 years old) pays a specific charge (€15 + VAT per day - with a maximum of €225 + VAT per rental) (the "Young Driver Surcharge").
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Cash Rental deposit :
Only possible for some categories. Details are available from Reservation Office.
Credit Cards Accepted :
American Express, Diners club, Mastercard, Visa.
Insurances :
BASIC, MEDIUM and PREMIUM. Charges may vary by car group. Details are available from Europcar Reservation Office.
Delivery / Collection :
Available Within & Outside City Limits.
One-Way Rentals :
A) Domestic : Available. Details are available from Europcar Reservation Office.
B) International : Available. Details are available from Europcar Reservation Office.
Other Services :
Child Seat Baby, Child Seat Infant, Snow chains, Navigation system.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Financial qualification :
The payment of the estimated rental price and possible additional charges resulting from damages or loss of the rented vehicle must be guaranteed upon rental according to the following modalities:
- Voucher Full Credit
- Credit cards (all circuits)
- Visa Electron (only for on line pre-paid rentals and only if issued exclusively by bank circuits - no Postepay)
Payment by means of the following cards will not be accepted in any case:
- Pre-paid cards
- PayPal
- Bancomat
- Revolving
Europcar pre-paid vouchers (with specific value or with the indication Group Days Apply) are accepted as means of payment for the rental price, but must be accompanied by a credit card for the amounts that have not been pre-paid (extras, fuel service, sums due in case of damages or theft of the rented vehicle).
Credit cards are accepted within the limits authorized by credit card's companies. Some cards are not accepted in all countries. Please consult the "National Rental Conditions" section.
For the rental of the following categories:
Automatic and special, or for vehicles distinguished by the acronyms
FDAR, FDMR, FSMR, FWMR, PDAR, PFAR, PWAR,
Europcar requires the possession and the use, as guarantee of the rental, of two credit cards, or, alternatively, of an Amex Gold, Platinum or Centurion (black), or Visa Gold or Platinum, or, finally, of a Mastercard Gold.
For the rental of the following categories:
LFAR, LXAR, XXAR and XTMR
Europcar requires the possession and use, as guarantee of the rental, of two credit cards of which at least one is either an Amex Gold, Platinum, or Centurion (black), or a Visa Gold or Platinum or, finally, a Mastercard Gold.
Lacking even only one of the above mentioned elements required to guarantee the rental, Europcar will not be able to provide the requested vehicle but, as an alternative, a vehicle belonging to a different category: in any case, no refund is provided for.
Prepaid rates do not comprehend any additional charge which is not expressly considered as included in the Europcar booking confirmation of prepaid rental and do not comprehend any additional service for which the customer might be responsible. At the time of the pick-up of the vehicle, the same valid credit card used in the booking phase and registered in the name of the main driver shall be presented as guarantee for any additional expense anticipated and not covered by the sum deposited as prepaid. The cards accepted in the phase of the pick-up of the vehicle are those belonging to the main networks: DINERS, VISA, MASTERCARD, AMEX. Prepaid, revolving and PayPal cards are not accepted. Visa Electron cards are accepted exclusively if issued by bank networks (no Postepay). Upon pick-up of the vehicle, a bank authorization will be required for blocking the deposit amount. Only after having handed back the vehicle, expenses, if any, will be charged on the credit card.
Tax :
TVA 18%
TDT 1,5%
Airport Surcharge :
8 474,58 XOF
Age :
23 ANS
Additional Driver :
Available.
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Drinving licence :
Held for at least two years.
Cash Rental deposit :
1.500 €
Credit Cards Accepted :
Visa.
Insurances :
CDW - THW
SCDW - PAI
Delivery / Collection :
4 000 XOF
One-Way Rentals :
A) Domestic :Available between all Europcar stations.
B) International : Not Available.
Other Services :
Details are available from Europcar Reservation Office.
Restriction of Use :
OUT OFF IVORY COAST
Chauffeur Driven Service :
ABIDJAN 12 712 XOF
HORS ABIDJAN 20 000 XOF
Click here to download Terms and Conditions for Jamaica
Tax:
16.50%
No Show and Cancellation fees:
Fees can apply
Additional driver:
5 USD per day per additional driver
Age:
Young driver charge (age 21-24): 5 USD per day
2nd Young driver charcge (age 21`-24): 5 USD per day
Senior Driver Charge (76-85): 5 USD per day
Airport surcharge:
13 % of basic rental for all car groups
Cash rental deposit:
1000 USD for the deposit
Chauffeur driven service:
not available
Credit cards accepted:
All major credit cards accepted: MASTERCARD - VISA - AMEX - Discover
Delivery / Collection:
St. James (Montego Bay): $20
Negril: $40
Tralawny:$30
Lucea: $30 Negril: $40 Trelawny: $30
St. Ann (Runnaway Bay): $40
Fuel:
2.50 USD / LITER FOR UNLEADED FUEL
Insurances:
CDW: 12 USD (EDAR / CDAR / IDAR) 14 USD (IFAR / IWAR / FVAR)
THW: 10 USD (EDAR / CDAR / IDAR) 12 USD (IFAR / IWAR / FVAR) SCDW: 18 USD (EDAR / CDAR / IDAR) 20 USD (IFAR / IWAR / FVAR)
STDW: 16 USD (EDAR / CDAR / IDAR) 18 USD (IFAR / IWAR / FVAR) WWI: 7USD
Other:
CSI Child Seat Infant (0 to 12 months/0-13 kgs): USD 7/day MAXIMUM USD49/rental;
CSB Child Seat Baby (1 to 3 years/9-18 kgs): USD 7/day MAXIMUM USD49/rental
CBS Child Booster Seat (under 135 cms or up to 12 years old): USD5/ day MAXIMUM USD35/rental
Navigation System: USD 11/Day MAXIMUM USD77/ rental
Tax: 10%
Included in rate
Additional driver:
Free of charge (up to maximum passenger capacity of the vehicle)
Age:
18 or over
Airport surcharge:
Not applicable
Cash rental deposit:
No deposit at the time of rental; however, we may ask for a credit card information uppon return.
Chauffeur driven service:
Not available
Credit cards accepted:
VISA / MASTER / DINER'S CLUB / AMEX / JCB
Delivery / Collection:
Not available
Driving licence:
You MUST have a valid license to drive in Japan. All rentals will be refused without any exception if you DO NOT bring one of the following licenses.
1. Interional Driving Permit based on Geneva Convention on Road Traffic 1949
- It must be in a passport format issued by an entity authourized by local authorities.
- International Driving Permit based on Vienna Convention on Road Traffic 1968 will NOT be accepted. - Any International Driving Permit in a card format will NOT be accepted.
- International Driving Permit issued by IAA, IDA, or any similar private organization will NOT be accepted. 2. If you have a driving license issued in Belgium, France, Germany, Monaco, Switzerland, or Taiwan
- You may drive in Japan with the following documents: Local driving license, Japanese translation issued by Japan Automobile Federation
All documents must be presented with passport. We may ask for additional documents if the issuing country of your International Driving Permit is NOT same as that of your passport in order to verify the validity of the International Driving Pemit. Additional document includes but not limited to: permanent residence card, entry stamp on your passport, long-term stay visa, etc.
Fuel:
Your car will be full tank on the pick up.
All cars must be returned with a full tank of gas upon arrival, unless specified otherwise.
We may ask for a gas receipt upon arrival.
Insurances:
All rates include Collision Damage Waiver with an excess up to 100,000 JPY, Third Party Property Liability insurance with an excess up to 50,000 JPY and
Third Party Peronal Libaility insurance and Peronal Accident insurance with zero excess.
In case of an accident, an additional Non-Operation Charge (NOC) will be charged to your credit card depending on the condition of the vehicle, in order to compesate for the business lost during the repair.
- If the car is driveable: Up to 50,000 JPY
- If the car is NOT driveable: Up to 100,000 JPY "Insurance and compensation policies will not apply in the following circumstances:
・When the damage exceeds the compensation limits specified in the chart
・When the accident was not reported to the police
・When exclusions stipulated in the insurance policy apply
(1) Cost of repairing punctured or blown-out tires*;
(2) Loss of hubcaps*;
(3) Deliberate accidents (Intentional Act), etc.
*Covered by compensation if subscribed to the SCDW.
・When it is clear that the driver was in violation of the Times CAR RENTAL Terms and Conditions
(1) Driving under the influence of alcohol;
(2) Reckless driving;
(3) Driving under the influence of drugs;
(4) Unauthorized extensions;
(5) Leaving the scene of an accident;
(6) Vehicle driven by a person not authorized by Times CAR RENTAL;
(7) Renting the vehicle to someone else, etc.
・When there is failure to exercise due diligence
(1) Damage to the vehicle’s internal accessories;
(2) Theft when the vehicle was left unlocked;
(3) Leaving the scene of an accident in a no-parking area;
(4) Other anti-social behavior;
(5) Refueling the vehicle with the wrong type of fuel;
(6) Loss of keys;
(7) Smoking inside the vehicle (including e-cigarettes and heat-not-burn cigarettes), etc.
One-way rentals:
1) Domestic: Available. One-way fee NOT included in the rates 2) International: Not available
Other services:
ETC card option is available upon request.
Please contact Europcar Japan customer service.
Use of Winter Tyres:
During the Winter, Winter Tyres are equipped for free in some regions.
Snow chain is not available. Please bring your own if you wish to use the chains; however, some roads are prohibited from running with a snow chain.
Tax:16%
7% will be applicable at Aqaba Al Nahda Street (AQJC02) & Aqaba King Hussein Inter Airport (AQJT01) stations
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Charges: USD 7 Per day with a maximum of USD 70 per rental
Age: Minimum Minimum 18 years. ( young driver fee applies for drivers of age 18-24 years )
Maximum 75 Years ( senior driver fee applies for drivers of age 67-75 years)
for all drivers, the driving license has to be held for a period of 1 year prior to start of the rental
Cash rental deposit:
Cash rental deposit is not accepted at all the rental locations. Debit cards are not accepted by Europcar Jordan as a mean of Deposit
Prepaid credit card is not accepted
A valid credit card in the name of the renter is to be provided at the time of rental.The deposit taken on the credit card at the time of rental will be automatically released in 14 days from date of the return of the car. If the deposit is not released after 14 days, the client has to check with his/her bank for the same . Alternatively, they can contact our customer service team on customercare@europcar.jo
Chauffeur driven service:
Please check with Europcar Jordan Reservation department at (reservation@europcar.jo)
Credit cards accepted: AMEX, MASTERCARD, VISA, Diners Club, Union pay, Jonet, national express, JCB, Discover
A valid credit card in the name of the renter is to be provided at the time of rental.The deposit taken on the credit card at the time of rental will be automatically released in 14 days from date of the return of the car. If the deposit is not released after 14 days, the client has to check with his/her bank for the same . Alternatively, they can contact our customer service team on customercare@europcar.jo
Delivery / Collection: delivery/collection charge is 1.50 USD per kilometer from Europcar location. Available only on request. For more information, please contact our Reservation Department at Reservation@europcar.jo
Driving licence: Held for at least one years.
Fuel: When you pick your car up, the fuel tank will be full or partly full. You will leave a deposit to cover the cost of the fuel: the counter staff will block this money on your credit card. Just before you return your car, please return the same fuel level as after you have gotten the vehicle. The renter agrees to accept the debit to his credit card account of the charges incurred under his rental agreement if hirer had accepted payment on the basis of fuel costs in the car when rented in case not returned with the same proportion of fuel when opening the contract value of the price of a liter of fuel
Insurances:
The renter shall indemnify and hold harmless the hirer, its employees and agents from and against any loss liability and expense a rising directly or indirectly: If the car's bodywork gets damaged, you’re covered by the Collision Damage Waiver. This means that the most you'll pay towards repairs are the damage excess. And you must make a police report. This cover is only valid if you stick to the terms of the rental agreement. It doesn't cover other parts of the car (e.g., windows, wheels, interior, or undercarriage), charges (e.g. for towing or off-road time), or anything in the car (e.g. child seats, GPS devices, or personal belongings). Any loss happened to the license of the vehicle during the contract, the renter shall inform the nearest police station and the renter shall inform the nearest police station and the hirer, contract will be valid on the same basis till receiving and/or issuing a new license. And in the event of a total loss of the vehicle, the charge will be 1630 USD, obliged to pay with the full right and authority to take all the necessary procedures which guarantee or protect the first party rights (car Hire Company).
One-way rentals:
1) Domestic:Available between all Europcar stations. If you arrange to pick the car up in one location and drop it at that another station, the car hire company may charge a one-way fee to cover the cost of returning the car to the original location. Prior notification is required for all one-way rentals. If you drop the car off at a location other than the one originally agreed; you will incur a 'Penalty' from the car hire company.
2) International: Not Allowed.
Crossborder: Not Allowed.
Other services: After Hours rentals: 10 USD/ Per Hours, Young Driver - 10 USD per day, 140 USD per rental. Baby, Child, Infant, Toddler seat: 7 USD per day, 100 USD per rental. Internet WI-FI: 7 USD Euro per day, 100 USD per rental. Penalty charge in case of damage or loss of special equipment is 150 USD Lost registration documents total Amount Plus 25% will apply.
Use of Winter Tyres: N/A
Terms of Payment:
payment can be made either through Europcar cards or most other credit cards accepted in Jordan. Cash rentals will be accepted by prior arrangement with Europcar Jordan and will require a substantial amount to be paid in advance, details of which will be agreed prior to the rental. Europcar has the right to collect all different types of pending expenses occurred during the rental period Viz damages , traffic/ parking fines, toll gate charges and /or any other fines or charges levied by the local authorities during the rental period, even after closing the contract if the violation was proven during the period of the validity of the contract through the amount authorized on the credit card. Regardless if the vehicle was offhired. the renter authorizes Europcar to charge his credit card for any traffic fines, toll fees, municipality fines, parking fees or fines as and when they are received from the local authorities. sometimes these fines are received even months after the vehicle is returned and Europcar Jordan reserves the right to charge the clients for the same as and when received. A proof of the traffic/ parking fines will be provided to the client.
Grace period:
There will be a 59 minutes grace period for the return of all vehicles. If the car is returned after this time , any additional insurance purchased will no longer be valid and the customer will have to pay the late penalty fee (50) USD and the daily rate. In case the client buys premium insurance from our company and if there a damage to the vehicle, the client must produce a police report for the damage, otherwise, the client will be charged the total cost of damages.
Traffic violation:
Regarding traffic violation fines recieved on the vehicle during the rental period, the client is liable to pay all traffic fines / parking fines / municipalty fines / any other goverment fines plus an adiitional 25% service fee.
The renter authorizes Europcar to charge his credit card for any traffic fines, toll fees, municipality fines, parking fees or fines as and when they are received from the local authorities. sometimes these fines are received even months after the vehicle is returned and Europcar Jordan reserves the right to charge the clients for the same as and when received. A proof of the traffic/ parking fines will be provided to the client.
Cleaning charges:
The renter commits to deliver back the vehicle in a clean condition from inside and outside, otherwise the renter commits to pay a penalty of USD 30 and the rental deposit will not be returned until the car is washed and the charges for car cleaning are recived from the workshop. Any damage to the interior of the car which is not caused due to an accident is not covered by the insurance company. The client is responsible for the full cost of repairs for any damage to the interiors . A police report is mandatory for all insurance claims even if the client purchases full insurances.
Restriction Of Use: Off road driving , traveling out of Jordan & Smoking inside the car are not allowed
All our vehciles are fitted with monitoring/Tracking systems. Our insurance company does not cover off road driving, dune bashing , wadi bashing and/or other sporting activities etc and hence, this is STRICTLY PROHIBITED . If any client goes off road and our tracking system detects, we will charge the full deposit amount to the clients card without any obligations. Besides, the insurance becomes null and void even if the client has purchased full insurance and the client will be responsible for all damages including third party damages in case of an accident or damages.
INSURANCE DOESNT COVER THE BELOW
Traffic fines, Parking fines, Fines issued when involved in an accident, charges for police report or any other fines issued by any competent authority including charges to release confiscation of vehicles, Fuel charges, car wash charges, parking fee.
Europcar is not to be held liable for items stolen, personal belongings, forgotten or lost inside the vehicle.
The loss of the vehicle documents.
If customers load the car with more than the stated capacity or vehicles are taken “off-road” (unpaved roads).
If the driver is found to be under the influence of alcohol or drugs, and/or found using their cellular phone at the time of the accident. No cover is included even with a cover if a police report specifying the damage is not submitted.
The use not permitted includes and is not limited to the following cases mentioned by way of example:
Pushing or towing another vehicle, driving in deserts, on waterlogged areas.
Driving in areas not suited to public transport, unpaved roads, such as beaches, racetracks, forestry roads, back roads, etc.
Driving on dirt roads and very poorly paved roads that could cause damage to the underside of the vehicle.
Driving the vehicle in restricted areas, private roads, and more specifically on airport roads and other roads for aeronautical and/or military use.
Negligent behavior when the vehicle’s indicators show an alert or when vehicle is overdue for service as per the service due sticker on the front windshield or driving vehicles with low air pressure in tires.
Transport of goods or animals and, in particular, substances that are hazardous, inflammable and/or poisonous for the vehicle and its occupants.
The transport of individuals or goods for which the customers receive direct or indirect payment.
Sub-leasing the vehicle.
Using the vehicle for unlawful activities as per law.
Transporting a number of passengers and amount of luggage not authorized for the vehicle concerned.
Transport of luggage or any other item on the vehicle’s roof, even when an adequate luggage rack is used for the purpose.
Damage to the vehicle caused by leaving tempting items in plain sight inside the vehicle.
Dirtying the inside of the vehicle beyond what would be expected from reasonable and careful use.
Driving the vehicle when tired, not feeling well and under the influence of alcohol, medicine or drugs.
Reckless driving.
Using the vehicle to give driving lessons under any circumstance and/or to teach special driving techniques.
Driving against the traffic regulations.
The vehicle is driven by a person who is not authorized to do so in the agreement, as either a customer and/or a supplementary driver.
Continued use of the vehicle after the rental period has ended or not returning the vehicle to EUROPCAR, for renewal of registration, insurance, routine servicing or any other purpose.
Tax :
15%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 or 23 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Eurocard, Mastercard, Visa.
Insurances :
C.D.W., Theft Protection : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Delivery / Collection
Available - Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Ski Rack, Snow Tyres.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Kenya
Tax :
16%
Airport Surcharge :
Details are available from Europcar Reservation office.
Age :
Minimum 23 years for all car groups. Maximum age limit 70 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
INTERNATIONAL DRIVING LICENCE IS MANDATORY.
Cash Rental deposit :
Not available. Major credit cards only.
Fuel :
Petrol/diesel depending on the type of the car hired.
Credit Cards Accepted :
American Express, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Delivery / Collection
Free Within City Limits & not Available Outside City Limits.
One-Way Rentals :
A) Domestic : Available between Europcar stations, except for Ushuaia.
B) International : Not available.
Other Services :
Child safety seat (15-30kg, 33-66lbs), Toddler safety seat (9-18kg, 20-40lbs) Ski Rack, Snow Chains, Snow Tyres, Navigation System (NAV).
Restriction Of Use :
Cross border not allowed.
Driving inside the MASAI MARA NATIONAL PARK-restricted due to poor road condition.
Chauffeur Driven Service :
On request.
Other :
Any damage to the vehicle over the rental period is recoveredd from the deposit held.
Click here to download the Terms and Conditions for Kosovo
Tax :
18%
Airport Surcharge :
Airport surcharge 15 Euro per rental
Age :
Minimum Age 21 Years for MCMR.ECMR,EDMR,HDMR,IDMR,CDMR,IDAR
Minimum Age 23 Years for IFMR,SFAR,SVMR
Additional Driver :
5 Euro per day
Driving licence :
Are expected all driving license where is written with Latin letters others should provide an International driving licence
Cash Rental deposit :
300 Euro
Credit Cards Accepted :
Master Card, Visa
American Express doesn't work in our Country
Insurances :
CDW and THW EXESS 1000Euro for MCMR,1500Euro ECMR,EDMR,HDMR,IDMR,CDMR,IDAR;2500Euro IFMR,SFAR and 3000 for SVMR
SCDW EXESS 500Euro for 6.49MCMR,ECMR,7.49EDMR;8.49HDMR;9.49 IDMR,CDMR,IDAR;SCDW exess 1000Euro for 14.49 IFMR,SFAR;SCDW exess 1500Euro 18.49 SVMR
Delivery / Collection
In town 10 Km free/30 Euro for 50Km/extra KM 1.20Euro for Km(charge to the driver)
Hotel delivery 10Euro charge to the driver
One-Way Rentals :
A) Domestic : Prishtina HQ to Prishtina Airport and reverse 15Euro
B) International : Aloud only in Macedonia and Albania 100Euro
Other Services :
CSI CHILD SEAT FOR INFANT (0-12 mths / 0-13 kgs) amount 5Euro per day maximum per rental 50Euro
CSB CHILD SEAT FOR BABY (1-3 yrs / 9-18 kgs) amount 5Euro per day maximum per rental 50Euro
CST CHILD SEAT FOR TODDLER (4-7 yrs / 15-30 kgs) amount 5Euro per day maximum per rental 50Euro
Navigation 5 Euro per Day maximum 50Euro
Restriction Of Use :
Cross-border to drive in Serbia, Bosnia and Hercegovina is Forbidden to drive with Kosovo plate
Driving in Montenegro, Croatia, Bulgaria,Greece is subject to the fee should be contacted office
Chauffeur Driven Service :
Contact main Office
Click here to download Terms and Conditions for Kuwait
Tax:
None
Additional driver:
No Charge Applicable
With the consent of the renter, the vehicle may be driven by other persons.
Age:
Minimum 21 years for all car groups
Airport surcharge:
KD 1.00 per rental
Cash rental deposit:
Not Available
Chauffeur driven service:
Details are available at Europcar reservation office
Credit cards accepted:
AMEX
VISA
MASTERCARD
Delivery / Collection:
Free within city limits - details are available with Europcar reservation office
Driving licence:
Held at least for 1 year
International Driving license is required from all visitors to Kuwait
Fuel:
Full to Full
Insurances:
Deductible Collision Damage, C.D.W. and P.A.I. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
One-way rentals:
1) Domestic: Available - Details are available from Europcar Reservation Office.
2) International: Not Available
Restriction of use:
Certain driving restrictions may apply for driving into certain countries.
SPECIAL INSURANCE COVERAGE TO VALIDATE THE INTERNATIONAL DRIVING LICENSE MAY APPLY.
It costs KD 10.500 and is valid for 30 days from issue date. Details are available from Europcar Reservation Offices
Use of Winter Tyres:
Not Applicable
Tax:
10%
Airport Surcharge:
None.
Age:
18 years old and 23 years old according to car groups.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence:
Held for at least 1 year or 5 years according to car group.
Cash Rental Deposit:
Details are available from Europcar Reservation Office.
Credit Cards Accepted:
Visa. A SURCHAGE OF 3% OF THE RENTAL WILL BE APPLIED FOR ALL PAYMENT WITH CREDIT CARD.
Details are available from Europcar Reservation Office.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection:
Available Within and Outside City limits.
One -Way rentals:
A) Domestic : Available between all Europcar stations.
B) International : Not Available.
Other Services:
Child Seat Baby, Luggage racks
Chauffeur Driven Service:
Available on Request. Details are available from Europcar Reservation Office.
Restriction Of Use
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Tax: 21%
Additional driver: Extra charge applies - EUR 4.24 per day max EUR 42 40 per rental
Age: Minimum age for renting a car is 19 years old for all car groups except 21 years for FVAR PVMD RGAH PDAR LXAR LDAH PXAR PXAH PFAR RFAD GFAD
Airport surcharge: NO
Cash rental deposit: Not accepted
Chauffeur driven service: Available check details at Europcar reservation centre
Credit cards accepted: VISA MASTERCARD AMERICAN EXPRESS
Delivery / Collection: Available for extra charge EUR 25 21
Driving licence: Valid driving license held for 1 year except 2 years for FVAR PVMD RGAH PDAR LXAR LDAH PXAR PXAH PFAR RFAD GFAD
Fuel: ie All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel otherwise refueling charges for missing fuel will apply.
Insurances: CDW THW Medium Premium
One-way rentals:
1) Domestic: Allowed to Ventspils Liepaja
2) International: Allowed to Tallinn Tartu Vilnius Kaunas Palanga Klaipeda Warsaw Krakow Katovice Gdansk
Crossborder: Allowed to cross border (if border crossing charge applied) to Norway Sweden Finland Estonia Lithuania Poland. Border crossing fee EUR 6 50 per day max EUR 45 50 per rental
Other services:
GPS, WiFi, routers Mobile phones
Restriction of use:
Driving into Eastern Europe (Ukraine Belorus Russia) - not allowed Other countries - on request (check details at Europcar reservation centre)
Use of Winter Tyres: Mandatory 01.december-01 march.
Specific note: 2 credit cards for certain categories (RGAH PDAR LXAR LDAH PXAR PXAH PFAR RFAD GFAD)
Full terms and conditions:
Click here to download the terms and conditions
Tax:
All prices include 11% VAT unless we tell you otherwise.
Additional driver:
A car may be driven by other persons provided we give our consent and they meet the qualifications set out in our T&Cs. All drivers must provide a valid Driving License and Passport ID. You will be advised of the cost and the age details for this during the booking process.
Other additional service charges:
Additional charges apply to the navigation system (GPS), child/baby seats or any additional extra services while booking. All additional equipment or services must be requested at the time of booking and you will be advised of the cost of these services during the booking process. These charges can be paid directly online or paid on arrival. Europcar Lebanon reserves the right to update it's prices without prior notice.
Traffic violations and fines:
You are liable for the payment of all charges, fees & costs arising from any congestion charge, speeding fines, road traffic offence, or parking offence involving the vehicle taking place during the rental period, including costs from the vehicle being clamped, seized or towed away & any charges/costs (or failure to pay) of the appropriate organization if & when they ask for these payments together with our administration fee. We can receive these violations several months after the rental hence they will be deducted from your credit card then.
Note: The administrative fee will be 25% will apply on the total amount of the violation.
Age of drivers:
The minimum age generally to rent a vehicle from us is 21 years holding a valid driving license of at least 1 year old, and the maximum age to drive our vehicles is 70 years subject to being fit to drive safely. The age policy may vary as per car category and any such variation will be indicated during the booking process.
Airport surcharge:
An Airport surcharge of $20.00 USD excluding TAX will be applied to any rental taking place at the Station at Beirut International Airport unless specified differently. Our counter is located inside the Airport at the Arrivals hall. Customer should provide us with flight details (i.e. airline, terminal, time of arrival, destination…) also country of origin, e-mail and mobile phone number.
This Station is open 24/7, for more information you can contact us on: + 961 3 670323
Rental deposit:
Debit cards and cash are not accepted by Europcar as a means of “Deposit”.
During your booking and at time of "Check-out", You will be informed that in addition to the price of your rental, You will be asked to leave a deposit. The amount of the deposit will be mentioned before the finalization of your booking, restated in your booking confirmation email and also on the Rental Agreement that You will receive at the rental station at time of "Check-out". The deposit takes the form of an electronic pre-authorization (the "Deposit") taken on Your Credit Card in order to cover the possible traffic fines and damage. The amount of the deposit depends on the car category.
Accepted Credit Cards:
a. American Express
b. MasterCard
c. Visa
The company does not accept prepaid, rechargeable or virtual cards or another type of card other than the ones mentioned above.
Delivery / Collection of the vehicle:
Delivery/Collection in Beirut city is charged $10.00 USD excluding TAX
Delivery/Collection out of Beirut city is charged depending on the distance covered
Delivery & Collection is available:
• Monday to Friday 9:00am till 5:00pm
• Saturday and Sunday is not available
Fuel policy and vehicle check-up:
a. The customer must return the vehicle with the same level of fuel at the pick-up.
b. Refueling; If the car is not returned with the same fuel level, Europcar Lebanon will charge the actual price at the Gas station and an additional administrative cost 25% service charge is added to the refueling cost.
c. Vehicle check-up is the responsibility of the customer.
Assistance on the road:
We offer you a 24/7 assistance service.
In case of assistance you can contact us on: + 961 3 670323 and collaborate with our fleet controller to receive the required help.
Documents required for rental:
a. Valid Passport
b. Valid Driving license must be at least 1 year from the first issue
c. Valid International driving license is mandatory for foreign customers excluding USA, Canada, EU, Australia and Arab Countries. This is subject to changes depending on the Lebanese traffic law
d. Valid Credit card under the customer's name
Note: All above driving licenses should be in English or Arabic otherwise a translated copy of the same will be requested.
Grace period of a rental:
Grace period for Check-out and Check-in is 120 minutes the latest, otherwise it will be charged as a full rental day.
Insurances:
Full Comprehensive insurance is provided subject to current Lebanese Law. The customer is liable for a deductible amount as per car category - against claims resulting from each and every accident including (hit-and-run) reporting you at fault (as evidenced by a Traffic Accident Report). This can be waived by buying the super collision damage waiver (SCDW).
Note: A “Traffic Accident Report” is obligatory in the case of an accident.
One-way charge:
Available between Europcar rental stations; if you decide to rent a vehicle at a branch but return it to another Europcar branch, Europcar Lebanon will charge you a one-way charge for an amount of $10.00 excluding TAX.
Cross Border Fee:
Our vehicles are not permitted to be driven outside Lebanon.
Limited kilometers:
Short-term rentals (up to 30 days) have unlimited mileage, except for specific packages that you will be advised about upon booking.
Promotions:
Promotions can end without prior notice.
Discounts cannot be applied nor accumulacted with other running promotions.
Speed:
The customer must abide by the traffic lights, signs and speed limits on all roads to avoid any fines.
Payment:
The rental payment can be made in 2 ways:
1. “Prepaid”: paid directly while booking online.
2. “Pay on arrival”: customer should pay the rental amount at vehicle Check-out.
Cash and Credit Card are accepted.
Note: Debit Cards are accepted, and the only accepted Credit Cards are: “American Express”, “Mastercard” and “Visa”.
Vehicle replacement:
In the event of vehicle breakdown or major accident, Europcar Lebanon will offer a replacement vehicle similar to the rented category without any extra cost.
Note: In case of accident specific T&C's apply.
In case of emergency contact us on: +961 3 670323
Vehicle conditions:
1. The Customer must keep the hired vehicle in a clean, safe, and sound condition as he/she took it. Otherwise charges may be applied.
2. Europcar Lebanon will conduct vehicle’s “Check-out” and “Check-in” condition in the presence of the Customer at the time of handing over or receiving it to ensure vehicle’s condition and to mark the status of each rented vehicle.
3. The Customer commits that he won’t allow anybody to drive the rented vehicle unless been authorized By Europcar Lebanon as an “additional driver”.
4. The Customer undertakes that neither he nor any of the listed additional drivers will use the vehicle in; Pushing, Pulling or Towing objects, Races & Fun Drives, Rough Roads, and Teach Driving or Rent the vehicle without Europcar Lebanon’s permission.
5. The Customer that fails to adhere with same will be held responsible and liable for all charges resulting from damages, penalties, fines & other dues.
6. The Customer commits that he or any additional driver will not use the vehicle to transport commercial passengers or any materials/products that are prohibited by the Lebanese Laws.
Confirmed Reservation Policy:
a. “Pay on arrival booking”; a grace period of 120 minutes is permitted for the Customer to pick-up the vehicle.
b. “Prepaid booking”; no pick-up time is specified until the closing of the rental.
c. “No Show”; an amount of 95€ will be applied.
d. “Reservation Turn down”; due to the failure of the customer to fulfill the rental T&C’s requirement will be subject to a turn-down rental fees charge.
e. “Cancellation”; reservation is free of charge if cancellation is made at least 48 hours before the pick-up. While after that it will be subject to a cancellation fee of 50€.
Vehicle Return:
a. “In case of early return”; no refund amount will be applied.
b. “In case of later return”; there’s a grace period of 120 minutes at the latest. In case the Customer returns the vehicle after the grace period a charge of one additional rental day will be applied.
c. “Fail to return”; if you fail to return the vehicle on its due date & time, and you have not extended its Hire Period for a period of 24 hours, then we will record the Vehicle as stolen and will report it to the police & will file a case.
Force Majeure:
Neither party shall be liable for failure in its performance hereunder caused by any case of Force Majeure. "Force Majeure" shall be considered - as defined by the applicable regulation(s) - as any irresistible or unforeseeable event, independent of the party suffering of the case of Force Majeure, which prevents this party from fulfilling its obligations.
So that in the case:
1. “Of a Prepaid booking”; the transaction will be cancelled, and the renting station will refund to you the prepaid rental charge that has been collected. The renting station will have no further obligations with respect to the transaction;
2. “Of a Guaranteed reservation”; the reservation will expire, a No Show fee will not be charged to you and the renting station will have no further obligations with respect to the transaction.
Privacy Policy:
Europcar Lebanon abides and follows Europcar International privacy policy terms and conditions.
Request for information or queries:
For any additional information on your booking and for any query prior to your arrival at the Europcar station, please contact the reservation service on the below:
Mobile number: +961 3 670323
Email: reservation@europcar.com.lb or outbound@europcar.com.lb
Tax :
14%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 for all cars group
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years according to car the group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Master Card, Visa, Diners Club.
Insurances :
C.D.W., Theft Protection T.H.W : Charges may vary by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between Europcar stations.
B) International : Available.
Other Services :
Mobile Phone, Jerrycan.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
A letter of Autorisation must be requested at time of reservation. All vehicles entering Namibi, Swaziland, Botswana, Mozambique, South Africa and Zambia will have to pay a non-refundable Cross Border Charge.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available on request. Details are available from Europcar Reservation Office.
Tax :
2%
Airport Surcharge :
None.
Age :
25 years for all car groups
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least three years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
None.
Insurances :
Deductible Collision Damage, C.D.W., Theft Waiver : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between Europcar locations. B) International : Not Available.
Other Services :
Child Seat Toddlers, Child seat Baby, Infant, Luggage, All season tyres
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Lithuania
Tax:
21%
Deposit policy:
Total rental estimate+ 300 EUR
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
18, 21 or 25 years, according to the car group.
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
Not available.
Chauffeur driven service:
Certain categories are Chauffeur Driven Only. Details are available from Europcar Reservation Office.
Credit cards accepted:
"American Express, Master Card, Visa. For LXAR, PFAR car category Europcar requires the possession and use, as guarantee of the rental, of two credit cards. Lacking it Europcar will not be able to provide the requested vehicle but, as an alternative, a vehicle belonging to a different category: in any case, no refund is provided for."
Delivery / Collection:
Available Within City limits & available Outside City limits.
Driving licence:
Held for at least 1 year, except for LXAR, PFAR car category – 2 years.
Insurances:
"Deductible Collision Damage, C.D.W. and Theft Protection : Charges may vary by station and by car group. Details are available from Europcar Reservation Office."
One-way rentals:
"A) Domestic : Available. B) International : Available."
Other services:
Navigation system, WIFI device, Child Seat Baby, Child Seat Toddler, Child Seat infant, Child Seat booster, Snow tyres.
Restriction of use:
"Europcar cars can be driven to these countries: Latvia, Estonia, Poland, Finland, Sweden, Norway. Certain driving restrictions may apply for driving into not listed countries. Details are available from Europcar Reservation Office."
Use of Winter Tyres:
Winter tyres is mandatory in Lithuania: From 01 of November till 01 of April.
Click here to download the terms and conditions
Tax:
17%
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons.
Conditions and possible charge available from Europcar Reservation Office.
Age:
21 or 25 years, according to the car group.
A young driver fee (21-24 years) may apply.
Airport surcharge:
Details are available from Europcar Reservation Office.
Cash rental deposit:
No Cash Rental deposit available.
Chauffeur driven service:
Not available in this country.
Credit cards accepted:
American Express, Diners Club, Euro Card, Master Card, Visa.
Delivery / Collection:
Available Within & Outside City limits on request, except on Friday & Week-End.
Driving licence:
Held for at least one year.
Fuel:
Fuel not include in the rental.
Insurances:
BASIC, MEDIUM and PREMIUM. Charges may vary by car group.
Details are available from Europcar Reservation Office.
One-way rentals:
1) Domestic: Available between all Europcar stations.
2) International: Available - Details are available from Europcar Reservation Office.
Other services:
Child Seat, Child Seat Toddler, Snow Chains, Navigation System
Restriction of use:
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Use of Winter Tyres:
All cars equipped with all-weather/seasons M&S tyres
Specific note:
Valid driver license and credit card must be presented at check-out
Click here to download Terms and Conditions for Macedonia
Tax :18%
Additional driver: 5 EUR + 18% VAT, per day Prices are subject of change without prior notice.
Age: Minimum age is 19 years. Maximum age is 75 years. Driver age restrictions apply for special & luxury vehicle groups.
Airport surcharge: 30 EUR + 18% VAT, per rental. Prices are subject of change without prior notice.
Cash rental deposit: Cash is accepted as a deposit. If deposit is left on a credit card, the amount is only blocked on the card, it is NOT debited.
The deposit is calculated as following: Total Rental Estimate + 300 EUR.
Chauffeur driven service: Available upon request.
For further information, please contact us: reservation@europcar.com.mk
Credit cards accepted: Visa, MasterCard, American Express, Maestro, Diners Club. Delivery / Collection: 30 EUR + 18% VAT per way. Prices are subject of change without prior notice.
Driving licence: The driver must have a valid driving licence held for at least a year.
Fuel: Unleaded & Diesel: 3 EUR + 18% VAT, per liter. Refuelling charge: 20 EUR + 18% VAT, per rental. Prices are subject of change without prior notice.
Insurances: Collision Damage Waiver (CDW) can be purchased or included in the rental rate and limits renter's liability to the basic excess amount. CDW does NOT cover tyres, windscreen, glasses, the underbody of the vehicle and other missing parts.
THW can be purchased or included in the rate and limits renter's liability to the basic excess amount.
Medium Protection Package - the renter can reduce the excess to a certain amount in case of damage, theft and it also covers windscreen, lights, glasses, tyres. The insurance is not valid for damages to the underbody of the vehicle. Premium Protection Package' - the renter can further reduce the excess amount in case of damage to 0 EUR. Damages to the underbody of the vehicle are not covered with this insurance.
One-way rentals:
1) Domestic: Available between all Europcar stations. As per Domestic OneWay Plan. Prices are subject of change without prior notice. Available between all Europcar stations.
2) International As per Int'l OneWay Plan. Prices are subject of change without prior notice.
Other services: Baby Seats / Toddler Safety Seats / Wi-Fi Hotspot / Navigational System Ski Rack / Snow Chains / Snow Tyres
Restriction of use: It is strcitly prohibited to use the vehicle outside of a paved road (asphalt road). It is strictly prohibited to transport the vehicle on a ferry. It is strictly prohibited to cross the border with the vehicle to Turkey, Ukraine and Russia. According to Law, the authorities have the right to seize the vehicle registration card if the renter is under influence of alcohol or intoxicants while in possesion of the rental vehicle. The payment of any of the extra insurances does NOT relieve the renter of the obligation to obtain and provide Europcar with written police report in case of damage or a theft. There is no coverage and the renter should pay the total amount of damages or losses in case: the damage is not reported to Europcar and immediately to police. Europcar is NOT resposible for lost, damaged or stolen personal belongings in the vehicle. All Europcar vehicles are non smoking. Smoking in the vehicle is strictly prohibited and subject to a Smoking Fine in amount of 100 EUR + 18% VAT
Use of Winter Tyres: Winter tyres are mandatory in Macedonia in the period 15.11 - 15.03. Winter tyres 5 EUR + 18% VAT, per day. Snow Chains 15 EUR + 18% VAT, per rental.
Specific note: Lost registration documents or lost plate number is subject to a fine in amount of 200 EUR + 18% VAT. Lost car key - depending on car manufacturer's pricelist. Traffic violation fines / Parking violation fines - if a fine is received, a Fine Administration Fee applies in amount of 40 EUR + 18% VAT.
Tax :
20%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Visa.
Delivery / Collection
Available Within City limits.
One-Way Rentals :
A) Domestic : Not Available. B) International : Not Available.
Other Services :
Not available.
Chauffeur Driven Service :
Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office.
Tax :
6%
Airport Surcharge :
Rental price is included
Age :
Minimum age 21 years p;d for all cars except PWAR Minimum age 30 years old for PWAR Surcharge young driver age 21-22 years old. MYR 25.00 per day, maximum MYR 100.00 per rental. Surcharge senior driver age 66-80 years old. MYR 25.00 per day, maximum MYR 100.00 per rental.
Additional Driver :
MYR 25.00 per day, maximum MYR 100.00 per rental.
Driving licence :
It is not mandatory on the international driving license to rent a car in Malaysia. However, the license must be in Western character or with notarized translation.
Cash Rental deposit :
It is prohibited to accept cash rental
Credit Cards Accepted :
American Express, Master Card, Visa, JCB, Union Pay
Insurances :
Collision Damage Waiver, Theft Waiver, Super Collision Damage Waiver, Super Theft Waiver
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic: It is available and the surcharge is subject to location.
B) International: not available.
Other Services :
Child Seat Baby, Navigation System, Wifi access. Details are available from Europcar Reservation Office.
Restriction Of Use :
The vehicle is prohibited to enter into foreign countries. The insurance is covered on the usage within Malaysia only.
Chauffeur Driven Service :
It is not available
Click here to download the terms and conditions for Mali
Tax:
18%
Additional driver:
5000 XOF
Age:
18 years old
Cash rental deposit:
No financial transactions at airport locations
Chauffeur driven service:
All vehicles chauffeur driven
Credit cards accepted:
American Express, Euro Card, Mastercard, Visa, Diners Club
Delivery / Collection:
In-Town: 25Km free; Additional Km: 250 XOF
Driving licence:
1 year
Insurances:
SPCDW, SPTHW
One-way rentals:
A) MALI FREE DOMESTIC ONE WAY: 13019
B) MALI NO INTERNATIONAL ONE WAY: 13020
Other services:
Child Seat Baby, Child Seat Infant
Restriction of use:
International Driving Licence Mandatory for foreign customers
Click here to download the terms and conditions
Tax:
18%
Additional driver:
Additional driver: Daily charge of 5 Euro applicable for each additional driver
Age:
Minimum age for renting cars is 21 Years old ; for special categories 25 Years old Maximum age is 75 years old
Young –Senior driver charge applies between 21-24 and 70-75 years old
Airport surcharge:
No Surcharge
Cash rental deposit:
Cash rental deposit:is not accepted
Chauffeur driven service:
Not Available
Credit cards accepted:
Visa
Master Card
Amex not accepted , debit cards are not accepted
Delivery / Collection:
Available, charge applies ; Except One way Gozo Malta or Malta Gozo Not Available ;special request please contact reservations @europcar.com.t
Delivery / Collection Not availble after office hours
Driving licence:
Customers must present valid driving licenses held for at least a year ;Driving licenses in Latin letters otherwise we require an International driving license Minimum Driving Licence Period 1 year
Minimum Driving Licence for special categories Period 3 year Standard, Full size and Premium
Fuel:
Vehicle is supplied with full tank of fuel .If the vehicleis returned with the missing fuel then Eur 25 administraton charge , the cost of fuel plus 75% refuelling surcharge
Insurances:
If CDW and THW included in the rate, the renter’s maximum responsibility in case of damage or theft is equivalent to the applicable Excess amount . Medium Protection Package:The renter can reduce excess to a certain amount in case of damage, theft and it also covers windscreen, lights, glasses, tires and the underbody of the vehicle. The insurance is not valid for missing parts of the vehicle. Premium Protection Package: The renter can further reduce his risk to ZERO by purchasing Premium Protection Package.
One-way rentals:
1) Domestic: Available, charge applies always on request ; Except One way Gozo Malta or Malta Gozo Not Available
2) International: Not Available
Other services:
Not Available
Restriction of use:
Cross -Border Not permitted, penalty charges up to € 2500 will apply
Use of Winter Tyres:
Not applicable
Specific note:
No Show and Cancellation fees:
Fees can apply
Other:
Smoking in the car Prohibited, additional cleaning charges up to € 150 will apply
The customer is obliged to return the vehicle to Europcar Malta’s designated parking area on the agreed date and time as stipulated in the Rental Agreement. Europcar Malta allows 30 minutes grace period. Failure to do this will result in €50 unauthorised extension penalty fee plus the daily rate charge and any additional parking fee. Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required (sand/soiled/stained/saltwater stains/ burnt seats etc) a separate charge of €75-250 will apply. If the hired vehicle is returned before the of the Rental Period Europcar Malta will not refund customer for any unused prepaid rental days or extras.
Click here to download the terms and conditions for Martinique
Full terms and conditions:
Tax:
8,5%
Additional Driver:
25€ TTC
Age:
Minimum age should be 21
Maximum age should be 90yrs
Airport Surcharge:
30€ TTC
Delivery/Collection:
On request
One way rental:
Domestic: 25 € TTC, International: NA
Cash rental deposit:
NA
Credit cards accepted:
Carte de crédit (Visa, Master Card et American Express)
Driving license:
Valid since 1 year
Insurances:
CDW EUR10,14 THW EUR4,61 PAI EUR3,23
Fuel:
Full to Full policy
Other services:
Downtown agency fee EUR 23,04
Use of Winter Tires:
N / A
Chauffeur driven service:
N / A
Tax :
19% State taxes
Airport Surcharge :
15euro
Age :
at least 25 years old to be allowed for rend and hold a valid drive licence hold for 3 years or more
one way allowed only with acredited EUROPCAR driver.
Additional Driver :
Have to sign the application form to be joint in the contract, must pay 10 euro charges
Driving licence :
have to be held at least for 3 years
Cash Rental deposit :
Cash deposit is mandatory if the driver doesn't need to be driven by EUROPCAR Driver
when the car is Driven by EUROPCAR accredited we guarantee the insurance
Only Visa and MasterCard are taken for the rental payment.
Credit Cards Accepted :
valid MASTER CARD or VISA only
Insurances :
domestic insurance provided instantly
must pay for CDW insurance for dommage and collisions
insurance do not cover risk
Delivery / Collection
Airport delivry 15 euro , free delivery in the city of Nouakchott
we do not have a delivry service for the others cities
One-Way Rentals :
1) Domestic:
only domestic service is available, with driver service
2) International:
with driver and conditions other than local refer to office for informations
Other Services :
Replacement of the vehicule when need
call the office for any problem with the vehicule or any other informations
Chauffeur Driven Service :
Europcar MAURITANIA provid a chauffeur when needed from 8:am to 8:pm for the city of NOUAKCHOTT only
Any othersc services are charged , travelling city to city or out of the area others states,over time
contact office for more informations
Restrictions to use :
any violations against the law or conditions of rent, use prohibited product,alcool,drugs
Transporting prohibited products, use the vehicule for illegal activities,over full the vehicule
a police repport will be made in such cases
Specific Note :
for any reservation cancellation contact the office 48 hours before or charges will be applied
for security reasons the client must respond to questions about his status or destination
Child seat must be provide with reservation fees charges for the seat 15 euro/ day
Click here to download the Terms and Conditions for Mauritius
Tax :
15%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 25 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one or two years, according to the car group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Dinersclub, Eurocard, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Delivery / Collection
Available. Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Not Available. B) International : Not Available.
Other Services :
Child Seat Baby,Child Seat Infant, Child Seat Toddler
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Certain categories are Chauffeur Driven only. Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Mayotte
Tax:
NO TAX in MAYOTTE
Deposit Policy:
Total rental estimate + 300EUR
Additional driver:
Any Additional driver must meet Europcar requirements regarding age, driving licence and mean of payment 12 euros per rental
Age:
Minimum age is 21 Young Driver surcharge is not available
Airport surcharge:
50 euros per rental
Cash rental deposit:
Cash deposit is allowed (rental amount + CDW excess amount X 20%)
Chauffeur driven service:
Not available
Credit cards accepted:
MASTERCARD - VISA - AMEX
Delivery/Collection:
Only On Request. Free MAMOUDZOU center 15 euros/way for HOTEL TRAVANI / 25 euros/way for HOTEL SAKOULI / 40 euros/way for HOTEL JARDIN MAHORE
Driving licence:
Minimum 36 months for all car groups except IGMR / IGAR / LVMR / IDMR / IVMR Minimum 60 months for IGMR / IGAR / LVMR / IDMR / IVMR Both the renter as well as the additional drivers must hold a valid driver's licence issued at least one year prior to the rental date. If the driver's licence of the renter or of the additional driver is not written in the Latin alphabet, renter must provide an international driver's licence. The international driver's licence must be presented, in original, together with the national driver's licence.
Fuel:
2 euros / liter for gasoline - 1,80 euros / liter for diesel
Insurance:
CDW & THW - Excess from 500.00 EUR up to 1500.00 EUR, according to the rented car group Medium Protection Package - Excess from 250.00 EUR up to 750.00 EUR, according to the rented car group Premium Protection Package: NOT AVAILABLE
Click here to download the terms and conditions for Mexico
Insurances:
TPL:
Third Party Liability coverage is a mandatory insurance which the Mexican government traffic regulations require for all drivers in Mexico. Third Party Liability covers damages up to MXP250,000 and is included in certain rates. TPL must be paid in addition to the daily rental amount, unless the rate expressly mentions that it is included. Third Party Liability Insurance products purchased on third party travel websites are not accepted in Mexico. Third Party Liability offers cover for bodily injury, death and/or property damage to any third party involved in an accident caused by or arising out of the use of the insured vehicle (people inside the rental car are not covered by TPL and are only covered if optional PAI cover has been added to the rental agreement)
SLI:
Supplementary Liability Insurance is strongly recommended for all foreign travellers. The purchase of the optional SLI cover provides cover up to USD1,000,000 for bodily injury, death and/or property damage to any third party involved in an accident caused by or arising out of the use of the insured vehicle (people inside the rental car are not covered by SLI and are only covered if optional PAI cover has been added to the rental agreement). The SLI coverage is in addition to the mandatory TPL cover and is available at an additional charge of USD20 per day plus applicable taxes and fees, for all types of vehicles.
LDW - Loss and Damage Waiver is the combination of CDW and THW. LDW covers all partial or total damages to the vehicle and total theft. Therefore, partial theft, damages due to meteorological phenomena, damages caused by vandalism, riots, strike, coup or any other political or social movement are not covered by this insurance. In case of damage or theft, the customer is only responsible for paying the deductible/excess of ca 20% of the total value of the vehicle. LDW is available at USD30 per day plus applicable taxes and fees for all types of vehicles and is typically purchased by customers who are not covered for vehicle damage or loss by their Credit Card/Third Party Insurance. Customers with Credit Card/Third Party LDW must provide a document from their insurance company with a verifiable phone number and/or email address for confirmation. The document must expressively state that the credit card insurance includes LDW ( Loss and Damage Waiver). All credit card/Third Party insurance comapnies which this type of insurance must be regulated by the “Comision Nacional de Seguros y Finanzas” which is the Mexican government institution regulating all insurance companies in México. If a customer has the appropriate approval and coverage from their credit card institution, they will have to sign a statement of personal responsibility for the total value of the car and acknowledgment of potentially additional charges linked to damage/loss of the vehicle. For customers who do not have the required documentation, LDW will become mandatory.
SPLDW: Super Loss Damage Waiver (zero excess) relieves the customer of all financial responsability (no excess due), except for specific cases in which there is presumed negligence. SPLDW costs USD30 per day plus applicable taxes and fees and is only available to customers who already have TPL and LDW included in their rate or have added these coverages at the counter. The above-mentioned coverage will only apply if the customer strictly follows the clauses in the rental contract, meaning that that any breach of contract will invalidate the protection and the customer will then assume full responsibility for all damages incurred. Glass, wheels, tires and rims, and stolen accessories are not covered.
PAI : Personal Accident Insurance provides cover for medical expenses incurred as a result of injuries suffered; and /or a lump sum indemnity if you are disabled or you die as a result of a collision (or an accident) in the rented vehicle. This insurance covers up to MXP120,000 and costs USD10 per day plus applicable taxes and fees in all types of cars.
WWI: Glass and Tire protection is available at USD20 per day plus applicable taxes and fees per day in all types of vehicles. A 20% excess/deductible will be charged per event.
RSA: The Emergency Roadside Assistance service is optional and provides additional services to the standard roadside assistance which is included in all rates. The price is USD5 per day plus applicable taxes and fees per day in all types of vehicles and it includes the following services: Battery charge/replacement, Opening of the vehicle if the keys are left inside, Flat Tire replacement, Refueling. These additional services are chargeable under the standard roadside assistance.
All of the above packages exclude crane/recovery services. Should crane/recovery services be required, these will be charged separately to the driver.
In the event of any claims or incidents related to the packages above, the customer must immediately inform EC Mexico by contacting the 24 hrs helpline. For any other questions please contact reservaciones@europcar.com.mx"
Any other questions please contact reservaciones@europcar.com.mx
View all protections available here.
Tax:
Government VAT 16% subject to change without prior notice.
Additional driver:
Available at an extra cost of USD10 per day plus applicable taxes and fees.
Age:
Drivers allowed should be between 18-70 years old.
Young driver surcharge from 18-24 years old is $10usd per day plus applicable taxes (16%) and fees (16%) subject to change without prior notice.
Airport surcharge:
16%
Rental deposit:
When you arrive at the rental location, you will be asked to leave a deposit for your rental. The deposit amount will be blocked on your credit card at pick-up time. The deposit will be used to settle any extra and additional charges you incur whilst renting the vehicle from us (including fuel missing at return, extra-day, one-way charge, damage etc.) The amount of the deposit varies by vehicle category and if LDW is included or excluded in the prebooked rental rate. The deposit amount for rates including LDW is USD1,800 to USD5,000 depending on the vehicle category. The deposit for rates excluding LDW is USD9,975 to USD28,750 depending on the vehicle category. It is possible to reduce the deposit amount by purchasing additional protection packages.
Chauffeur driven service: n/a
Credit cards accepted:
American Express, VISA and MasterCard.
Debit cards are only accepted if the customer reduces the risk by purchasing additional coverage packages like SPLDW (Super Loss Damage Waiver), WWI (Windows, Windscreen, Tires), RSA (Emergency Roadside Assistance)
Delivery / Collection:
ON REQUEST
Driving licence:
A valid driving licence is a mandatory requirement for the rental and the licence must have been held for at least one year. The validity period of the licence must cover a minimum of 10 days after the end of the rental. If the licence is not written in Roman or Latin Letters, an International Driving License will be required. Electronic Driving Licences are not allowed under the Mexican traffic laws.
Fuel:
Vehicles are given with a full or partial tank of fuel and must be returned with the same level of fuel as when the vehicle was picked up. Refueling charges may apply as follows USD35 + Missing gas (Litre)
One-way rentals:
1) Domestic: One-way rentals are permitted between all Europcar Mexico Branches subject to payment of a one-way fee. Such fees vary but apply to all one-way rentals.
2) International: Not Allowed
Crossborder:
Travel to United States from Mexican states bordering the USA is allowed. Purchase of the border insurance ""USA"" for USD10 per day plus taxes and applicable fees is required to travel to the USA.
Travel to Belize and Guatemala is allowed. When driving to Belize and Guaremala a letter or email should be sent to the station 48 hours before the pick up date. Traveling to Guatemala is only allowed when crossing the border through the state of Chiapas. The customer must pay an additional fee of USD10 per day plus applicable taxes and fees to enter Belize or Guatemala. In addition, the customer must purchase third party liability insurance in Belize and Guatemala. When traveling to Central America, Europcar will not cover any damage, in case of accident or theft. Customer will have to pay 100% of the damages or the total car value.
Other services:
Mi-Fi Mobile Internet device (wi-fi spot), Child Seat for baby, Child Seat for Infant, Child Booster Seat. Subject to request & availability.
Restriction of use:
Grace period: 59 minutes, Late returns will be charged at an extra day's rate
Circulation – the vehicle must be driven on paved or asphalt roads; it is strictly forbidden to drive on unpaved roads.
Specific note:
Passport or Identity card (ID) is a mandatory request for the rental.
Tax :
20%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 21 or 23 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one or two years, according to the car group.
Cash Rental deposit :
Details are available from Eurpcar Reservation Office.
Credit Cards Accepted :
Mastercard, Visa.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Not available. B) International : Not available.
Other Services :
Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Full terms and conditions:
Click here to download the terms and conditions for Montenegro
Tax: 21%
Additional driver: With the consent of the renter, the vehicle may be driven by other persons. Charge per additional driver is 10€ per day + VAT, 60€ max.per rental + VAT. Age: 21-75 (may vary up to the vehicle model)
Airport surcharge: 8€/day + VAT
Cash rental deposit:Cash Not Allowed The deposit amount will be reserved on your credit card but not debited from your account.
Deposit amount is calculated as follows: Rental price + excess for damage + fuel costs Visa, Master, Diners & Amercian express
Chauffeur driven service: Available, on request.
Please ask on reservations@europcar.me Credit cards accepted: VISA, MASTER, AMEX, DINERS
Delivery / Collection: Available, 30€+ VAT within city limits (up to 5km), after whicjh every kms will be charged 1.7€/kms+ VAT Driving licence: 2-5 years, according to the car group.
Fuel: Refull tank service is 20€ + VAT
One-way rentals:
1) Domestic: Allowed 2)
International: Allowed Crossborder:
Cross border fee is 8€+VAT/day, 80€ + VAT maximum per rental
Restriction of use: Forbiden to drive in all former SSSR Countries, UK, Ireland,Greenland and all islands
Use of Winter Tyres: Mandatory between 01/11-31/3 but only for the mountain drive
Click here to download Terms and Conditions for Morocco
Tax:
20%
Deposit amount:
Total rental estimate+16 387 MAD
Additional driver:
2 ADD can be recorded with ADD fee: 700,00 MAD per rental and for each additional driver
Age:
Min age: 21 years old for all cars, except PDMD & LDAD for which 23 years old are required
Airport surcharge:
240,00 MAD for all airport
Additional surcharge of 700,00 for Essaouira APT and Nador APT
Cash rental deposit:
No Cash deposit is allowed at the check-out the deposit can be only by CREDIT CARD.
Chauffeur driven service:
On Request, with a fee of 540,00 MAD per day
Credit cards accepted:
All majors CC accepted: Visa, MasterCard, Amex, ...
Delivery / Collection:
On Request, authorized with add charge according to the distance
Driving licence:
Driving licence of 2 years min
Fuel:
It is paid by the Customer at the check-out time, and the Customer can return back the vehicle empty. In case that the Customer returned back the vehicle with a certain level and request for a refund, the service of refuelling of 200,00 MAD will be deducted.
Insurances:
Our rates include: liability to third party + LDW (CDW + THW) with an excess
One-way rentals:
1) Domestic: DOW: authorized with an additional charge for all rental durations
2) International: IOW : forbidden, not authorized & not insured
Restriction of use:
Using unpaved roads is not allowed, damages caused to the rented car on unpaved roads are not covered by insurance.
Specific note:
Deposit corresponds to the Excess value or at least to "1500 EUR" in MAD.
Pack Premium does not include personal effects (not insured in Morocco)
Valid driving licence + valid passport + valid CC are required to be produced at the check-out time.
Full terms and conditions:
Click here to download Terms and Conditions for Mozambique
Tax: 16%
Age: Minimum age is 23
Airport surcharge: 10% of rental
Cash rental deposit: N/A
Chauffeur driven service: On request
Credit cards accepted: VISA Master Card AMEX
Delivery / Collection: On request
Driving licence: Minimum 2 years
One-way rentals:
1) Domestic: Available. Subject to request
2) International: Available. Subject to request
Crossborder: Allowed in Swaziland and South Africa Not allowed into Zimbabwe
Other services: N/A
Restriction of use: N/A
Use of Winter Tyres: N/A
Specific note: N/A
Tax :
5%
Airport Surcharge :
3,50%
Age :
Chauffeur drive only.
Additional Driver :
Chauffeur drive only.
Driving licence :
Chauffeur drive only.
Cash Rental deposit :
Cost of hire in advance.
Credit Cards Accepted :
Visa, Mastercard.
Insurances :
N/A chauffeur drive only.
Delivery / Collection
N/A.
One-Way Rentals :
A) Domestic : Available - details available from Europcar Reservation office.
B) International : N/A.
Other Services :
Chauffeur drive only.
Restriction Of Use :
Chauffeur drive only.
Chauffeur Driven Service :
Chauffeur drive only. Details are available from Europcar Reservation Office.
Tax :
15% plus 1% Tourism Levy Tax
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
18 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
Cash Rental deposit not available.
Credit Cards Accepted :
American Express, Dinersclub, Eurocard, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available. B) International : Available.
Other Services :
Child Seat Baby, Child Seat Toddler, Child Seat Infant, Second Spare Tyre, Mobile Phone.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Not Available.
Click here to download Terms and Conditions for Netherlands
Tax:
21%
Additional driver:
With the consent of the rentee, the vehicle may be driven by other persons. Additional drivers should be registered at the Europcar office before driving the rentalcar. Conditions and fees are available at the Europcar Reservation Office.
Age:
21 Years for airport locations.
19 Years for downtown locations.
Full Size, Premium, Luxury and Special category renters / drivers (e.g. BMW 3 series or higher) must be 25 years old.
Airport surcharge:
Details are available at the Europcar Reservation Office
Cash rental deposit:
Cash rental deposit is not accepted. A major credit card is mandatory.
Chauffeur driven service:
Details are available from Europcar Reservation Office.
Credit cards accepted:
American Express, VISA en Eurocard/Mastercard.
Debit Cards,Electron Cards and Union Pay Creditcards are not accepted.
Two credit cards are required for Full Size, Premium, Luxury and Special categories (e.g. BMW 3 series or higher). The credit cards have to be on the name of the renter.
Delivery / Collection:
Details are available at the Europcar Reservation Office.
Driving licence:
Held for at least one year.
The driving license must be written in Western script, in all other cases a valid International Driving License is mandatory.
For Chinese driving licenses an official translation will meet our requirements.
Drivers must present a driver's license and a passport/ID card (both original and valid) in order to check out the vehicle.
Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.
Details are available at the Europcar Reservation Office.
One-way rentals:
1) Domestic: Available between all Europcar stations.
2) International: Available. Details are available from Europcar Reservation Office.
Other services:
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Snow Tyres, Navigation System, Safety Kit.
Restriction of use:
Cross Border Rules : The renter is allowed to drive the rentalcar in: Andorra, Austria, Belgium, France, Denmark, Finland, Germany, Ireland, Italy, Luxembourg, The Netherlands, Norway, Portugal, Spain (except Ceuta & Melilla), Sweden, Switzerland and the United Kingdom. It is not permitted to drive the car in any other country.
Certain driving restrictions may apply for driving into certain countries, it is the renters responsibility to ensure that the rentalcar meets the legal requirements of the concerning country.
Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Details are available from Europcar Reservation Office.
Tax :
5%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 years according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held at least for two years according to the car group.
Cash Rental deposit :
Cash rental deposit not accepted.
Credit Cards Accepted :
American Express, Diners Club , Master Card, Visa.
Insurances :
Deductible Collision Damage, C.D.W. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available.
B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
15% Goods and Service (GST)
Airport Surcharge :
Included in your rental charges when applicable and details are available from Europcar Reservation Office. When applicable the rate is displayed in your rental agreement.
Age :
Minimum 21 or 25 years according to the car group. Additional Young Driver surcharge applies for drivers under 25.
Additional Driver :
With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.
Driving licence :
Full unrestricted driving licence and international drivers license in english.
Cash Rental deposit :
Cash Rental Deposit not available. Credit card pre-authorisation of rental charges will be taken at time of pick-up. Additional bond may also be pre-authorsied on your credit card at time of pick up.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Insurances :
Our basic level of cover is already included in the price. Damage Cover Products to reduce the standard damage liability fee (DLF) may be purchased at extra cost on certain vehicle categories, including Premium, Medium, Snow Cover and Unsealed Road Cover. There may be no cover in some circumstances even if Damage Cover products have been purchased. Refer full terms and conditions of rental available at europcar.com.au for full details of exclusions to cover.
Inter-Island Rentals:
Your rental vehicle cannot be taken on the ferry services between the two islands. Please contact Europcar as soon as your booking is confirmed to make the crossover arrangements.
More Information.
One-Way Rentals :
A) Domestic : May be available between Europcar stations. B) International : Not available.
Other Services :
Navigational Unit and Child Seats. There are some toll roads which you must pay directly to the toll road operator.
Restriction Of Use :
You have no cover for Damage or Third Party Loss in some circumstances even if You purchase Damage Cover Products. These are fully set out in the Terms and Conditions of Rental available at europcar.com.au and include Damage or Third Party Loss
caused by inundation or immersion of the Vehicle in water, use of the Vehicle in any prohibited area and Overhead and Underbody Damage, including overhead contact to any part of the pantech or box section of a Commercial Vehicle. Driving the Vehicle on Unsealed Roads and in a Snow Area is never permitted unless You have purchased the appropriate cover at the Start of Rental and Off Road use is strictly prohibited. You must refer full terms and conditions of rental available at europcar.co.nz for full details. cover.
Chauffeur Driven Service :
Not Available.
Tax :
19%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Details are available from Europcar Reservation Office.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Details are available from Europcar Reservation Office.
Cash Rental deposit :
Cash Rental Deposit not available.
Credit Cards Accepted :
Visa.
Insurances :
Details are available from Europcar Reservation Office.
Chauffeur drive only.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available B) International : Available.
Other Services :
Child Seat Baby,Second Spare Tyre, Jerrycan
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office.
Tax :
5%
Airport Surcharge :
None.
Cash Rental deposit :
Cash rental deposit accepted.
Credit Cards Accepted :
American Express, Master Card, Visa, Dinners.
Delivery / Collection
Available Within & Outside City limits.
One-Way Rentals :
A) Domestic : Available. B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Toddler, Child Seat Infant, Mobile Phone.
Chauffeur Driven Service :
Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office.
Tax :
25%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
19 or 25 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Dinersclub, Eurocard, Mastercard, Visa.
2nd credit card is mandatory and must be a major one for rental of Luxury vehicle category (i.e. LDAR).
Insurances :
Collision Damage Waiver (C.D.W), Theft Waiver (T.H.W) and Personal Accident Insurance (P.A.I.): Charges may vary by station and by car group.
Delivery / Collection
Available Within and Without City limits.
One-Way Rentals :
A) Domestic : Available. B) International : Available.
Other Services :
Infant safety seat (0-13kg, 0-29lbs)
Child safety seat (15-30kg, 33-66lbs) Toddler safety seat (9-18kg, 20-40lbs) Booster Safety Seat (9-36 kgs, 20-79lbs)Navigational system (NAV) Trailer hitch (for connnecting and drawing a trailer with your car) Luggage rack (LUG) Trolley (for easing the transport of your luggage and shopping) Available from 01nov till 31march : Snow chains & Snow tyres, Ski Rack.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Oman
Full terms and conditions:
Tax:
0%
Additional driver:
OMR 2.5/- PER DAY , MAXIMUM AMOUNT OF OMR 150/-. Additional driver will be registered subject to the consent of the renter)
Age:
21 YEARS - 75 YEARS , (if physically fit to drive). subject to having 1 year old driving licence
YOUNG DRIVER FEE OF OMR 3 /- PER DAY IS APPLICABLE FOR DRIVERS BETWEEN 21- 25 YEARS ,(if physically fit to drive). subject to having 1 year old driving licence
SENIOR DRIVER FEE OF OMR 3 /- PER DAY IS APPLICABLE FOR DRIVERS BETWEEN 65-75 YEARS ,(if physically fit to drive). subject to having 1 year old driving licence
Airport surcharge:
OMR 5 /- PER RENTAL
Cash rental deposit:
Cash deposit/ prepaid Cards/ Debit cards are NOT ALLOWED.
Chauffeur driven service:
Please contact on chauffeur@europcaroman.net or reservation@europcaroman.net
Credit cards accepted:
ALL MAJOR CREDITCARDS like Master , Visa , AMEX etc are accepted
Delivery / Collection:
Please contact on chauffeur@europcaroman.net or reservation@europcaroman.net for details of charges
Driving licence:
ALL EUROPEAN, UK ( Card license ONLY) , AMERICAN , CANANDA , AUSTRAILA , NEWZEALAND , GCC coutries & SOUTH AFRICA licenses in English are accepted in Oman. However, we always recommend carrying a valid international license. For other countries, a valid international license is mandatory. national license should also be provided along with the international license.
Fuel:
unleaded
Insurances:
Basic / Medium / Premium protection : SCDW Accident/Damage & Theft Protection: LDW.
One-way rentals:
1) Domestic: OMR 200/- for Muscat to / from Salalah
2) International: NOT allowed. Crossing Oman borders in rented cars is strictly not allowed.
Other services:
Bicycle rentals
hotel transfers / deliveries / pick ups
Rentals of GPS, Child seats / Baby seats/ WIFI routers etc
Restriction of use:
Crossing Oman borders in rented cars is strictly not allowed.
Desert dune bashing or wadi bashing is not allowed. Smoking inside our vehicles is not allowed. Vehicle Misuse is not allowed as well .
Vehicles rented in Muscat from period of July to September are for use in and around Muscat region only. They are not allowed to be driven to Salalah. A fine of OMR 500/- is applicable
Use of Winter Tyres:
not applicable.
Specific note:
A valid credit card(s) is necessary for all rentals
For Full credit voucher bookings, a valid Credit card is needed as secondary means of payment.
one way from Muscat to Salalah for TOYOTA Land Cruiser / similar and GMC YUKON/ similar is not allowed
FOR TOYOTA Land Cruiser / similar and GMC YUKON/ similar , TWO CREDIT CARDS are needed and a preauth of OMR 500/- will be taken.
Tax :
20%
Airport Surcharge :
15% additional Charges apply of total rental value
Age :
Minimum 25 years for all car group. Maximum age 75 years.
Additional Driver :
Charges for Chauffer is 40 USD Per Day IF needed (10 Hour Only, After 10 Hours 5 USD per Hour will be charged)
Driving licence :
Held for at least three years.
International Driving licence mandatory.
Cash Rental deposit :
Available
For All Corolla & 1000 CC car, Security 575 USD will be Deposited at the time of booking.
For All SUV Security, 1155 USD will be Deposited at the time of booking.
Credit Cards Accepted :
Master Card, Visa Card and cash
Insurances :
Deductible Collision Damage, C.D.W, Theft Protection: charges may vary by station and by car group. Details are available from Europcar Reservation office
Delivery / Collection
Available Within and Outside City limits upon request.
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic: Not Available without Driver Services, Rental Vehicles Must be Returned to the Collected Station
B) International: Not Available.
Other Services :
Not available
Other :
Charges may apply when cancelling a service within 48 hours of the pickup time and for not ever showing to pick up the car ("No Show").
Restriction Of Use :
Rented Vehicle should be driven in the same city from where it is hired. For out city usage, additional charges may apply accordingly
Chauffeur Driven Service :
Available.
No show fees :
25% of total rental Value
Click here to download the terms and conditions
Tax:
7%
Deposit policy:
Total rental estimate+342 USD
Additional driver:
$3,75 daily
Age:
23
Airport surcharge:
n/a
Cash rental deposit:
Total rental estimate+342 USD
Chauffeur driven service:
N/A
Credit cards accepted:
VISA - MASTER
Delivery / Collection:
$25
Driving licence:
UP TO 3 MONTHS WITH ANY LICENCE
Insurances:
BASIC - MEDIUM - FULL
One-way rentals:
N/A
Other services:
GPS - CHILD SEAT - WIFI
Use of Winter Tyres:
N/A
Other conditions for car hire in Panama
THE CAR CAN NOT CROSS ANY BORDER
Tax :
10%
Airport Surcharge :
None.
Age :
21 years old for all car groups.
Additional Driver :
Details are available from Europcar Reservation Office.
Driving licence :
Held for at least two years, for all car groups.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
2 credit cards are mandatory for all vehicules. Details are available from Europcar Reservation Office.
Insurances :
Loss Damage Waiver.
Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : No extra charge.
B) International : Not Available.
Other Services :
Child Seat Baby available on request.
Restriction Of Use :
An extra charge will apply when driving outside the National Capital District. Certain driving restrictions may also apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available on request. Details are available from Europcar Reservation Office.
Tax :
5%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
23 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
International driving licence mandatory.
Cash Rental deposit :
Not available.
Credit Cards Accepted :
American Express, Diners Club, Master Card, Visa.
Insurances :
Collision Damage Waiver: Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between Europcar stations.
B) International : Not Available.
Other Services :
Child Seat Toddler, Navigation System.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Full terms and conditions:
Click here to download the terms and conditions for Peru
Tax: The customer is required to make the payment of the mandatory General Sales Tax (18%) in Peru applied to all service purchases.
Additional driver:
The customer can add an additional driver who can be their companion relative among others for an additional cost of $5.00 USD per day.
Age: The minimum age required for driving is 18 years with a minimum driving experience of one year. Senior drivers will pay a surcharge of 5.99 USD starting at 66 years old. The maximum age allowed for driving is 75 years.
Cash rental deposit: We accept cash deposits for rentals provided they meet the required amount based on the type of vehicle.
Chauffeur driven service: We have additional drivers who are part of our company's team with years of experience and knowledge of ideal routes for a pleasant journey. In case the customer desires this service they should add a payment of $30.00 USD per day as well as cover the driver's expenses for meals and accommodation.
Credit cards accepted: We accept all credit cards including VISA MASTERCARD AMERICAN EXPRESS and others. In the event that there are issues with the security deposits we recommend having alternative payment methods such as bank transfers or cash.
Delivery / Collection: The vehicle pick-up and drop-off locations can be in different cities in Peru. For this the customer must provide information with a minimum of 48-72 hours in advance and assume any additional costs that may apply.
Fuel: The fuel is based on the customer's consumption meaning it should be returned in the same quantity as when the vehicle was rented verified through a checklist.
Insurances: We offer additional insurance. The provided price will be per day for all insurance cases. We have CDW and THW insurance available. In case of needing a tow or immediate assistance from an external mechanic the customer will be responsible for the incurred expenses.
One-way rentals:
1) Domestic: The customer may drop off the vehicle in any city in Peru considering that there will be a charge of 140.00 USD for up to 250 km plus 0.56 USD per additional km.
2) International:
Crossborder: Our vehicles cannot be taken outside Peruvian territory. In case the customer wishes to engage in such an activity they must inform the office counter. Failure to provide this information may be detrimental to both the customer and our company.
Restriction of use: The vehicle cannot be taken outside Peruvian territory; otherwise a monetary penalty will be applied.
By booking to Europcar Philippines, you acknowledged, read, understood and agreed to our country specific terms and condition.
For the full terms and conditions, click and download the PDF terms and conditions.
Tax:
Rate includes applicable local taxes.
Additional driver:
Additional Driver is available at PHP 500.00 per day, including tax. Maximum charge is 15 Days or PHP7,500.00 per rental. Up to two (2) Additional Drivers are allowed per Rental.
Unauthorised drivers are prohibited from driving the rental car. Insurance/ Protection Packages shall not cover any Unauthorized Driver/s.
The additional driver must be present at time of pickup and must fulfil the same age/criteria as the principle driver. The additional driver is required to present the Passport and valid Driver's License.
Age:
The minimum age is 25 and maximum age is 60 for all vehicle class.
A Young Driver Fee will apply for each driver between the ages of 21 and 24 at PHP 500.00 per day, including tax.
A Senior Driver Fee will apply for each driver aged 61 to 75 at PHP 500.00 per day, including tax. Driver over 75 is not allowed to drive.
Maximum charge for Young and Senior Driver's fee is 15 Days or PHP 7,500.00 per rental
Airport surcharge:
None
Cash rental deposit & refund process:
A fixed deposit amount of PHP 10,000.00 must be settled when you pick up the vehicle. Cash, Debit or Credit Card Deposit is accepted.
The cash Deposit will be returned immediately during the day and time your vehicle is returned to our rental station.
For Credit Card deposits, it will be deducted outright. Credit card pre-authorization is not available. A deposit refund may take 2-3 weeks to process. Posting or reflection of the amount to the cardholder's account varies per issuing bank and may take up to 90 Days. To expedite the posting or reflection of the amount, we advise you to contact your card issuing bank and send a copy of our refund confirmation provided by our acquiring bank.
Due to fluctuating foreign exchange rates and other possible banking charges, we cannot be held responsible for any difference between the amount paid or deposited amount and the amount refunded.
Any applicable additional charges will be deducted from the security deposit. Any remainder shall be refunded.
Any charges over and above the security deposit shall be settled directly to the renting station at the end of the rental.
Any charges over and above the security deposit shall be settled directly to the renting station at the end of the rental.
If you refuse to pay the required deposit amount, it will disqualify you from renting a car.
Chauffeur driven service:
Chauffeur Services are available at select locations,contact us directly at reservations@europcar.com.ph Chauffeur Services includes Airport or City Transfer, Hourly Car Hire and Daily Chauffeur Drive Service
Credit cards accepted:
All major Credit Cards (VISA, MASTERCARD and AMEX) are accepted Nationwide.
For all 'pre-pay online' bookings, the person's name the vehicle is booked MUST be the person whose credit/debit card is used. This card must be presented on arrival. If you made your booking with a debit card, you will need to present the debit card and one or more credit cards (depending on the vehicle class) when picking-up the vehicle. At the time of rental there must be sufficient credit on your card to cover all charges including the excess/deductible amount.
In the event that you fail to present a valid credit card, there is a lack of sufficient funds available on the credit card to cover the rental fee or the deposit amount or the credit card is not in the lead driver's name, we may refuse to release the vehicle.
Delivery / Collection:
Delivery and Collection Service is available within the City Limits Only. Out of Town Delivery is not available. Delivery & Collect fees: Up to 10 kilometer from Europcar station: PHP 2,000 and Over 10 kilometer from Europcar station: PHP 2,000 + PHP 100 per kilometer. Deliver and Collect is ON REQUEST and subject to confirmation with the rental station.
Deliver and Collect service is a pre-paid service. You must pay 24 hours in advance all rental charges and security deposits. Booking will be confirmed to you once payment has been made. Deliver and Collect is available Monday to Sunday 0800H-1700H. Delivery will be made within a 1 hour time-slot agreed at the time of booking and collection within a 2 hour time-slot based on your selected time. All locations of Deliver and Collect service are subject for approval of Europcar. We reserve the right to refuse the Deliver and Collect service if the location’s route and areas may affect the safety and security to the vehicle, its driver and/or Rental Sales Officer and other parties. The vehicle will be delivered at full tank of fuel and will be collected from you at full tank of fuel also. You are not responsible for the fuel used for delivery and collection. If we deliver to your home address, then you must give us 48 working hours’ notice and we will require proof of your home address, the address must be the same as both the payment card used to make the booking and driving license and you must be available to accept delivery of the vehicle and to sign the Rental Agreement. If we deliver to your business address or hotel, then you must give us 48 working hours’ notice and we will require proof of your employment at the premises (at the company) or your status as a guest (at the hotel) at the time of delivery and you must be available to accept delivery of the vehicle and to sign the Rental Agreement. If you are unable to provide us with the required information then we may refuse to leave the vehicle or we may ask you to complete the transaction at the our rental stations. We reserve the right to suspend, cancel or amend Deliver and Collect service at any time without giving prior notice.
Contact us directly at reservations@europcar.com.ph for more details about the service
Driving licence and ID Requirement: :
Driver's license must be written in English. Non-English driver's license requires an International Driving Permit (IDP) or an Official English Translation from consulate/embassy of issuing country. IDP is valid only when accompanied with Renters local driver’s license. A Foreign driver’s license is valid for a maximum of 90 days from the date of arrival in the Philippines. Foreign driver who plans to drive and stay longer than 90 days must get a local driver’s license from Land Transportation Office (LTO).
All forms of documentation must be issued to the same person, in the same name, and presented together at the time of rental. All drivers must have held their driving license for at least 2 years. Passport is mandatory for foreign Renters. Two (2) Philippines Government National I.D.'s are require for locals in absence of Passport. Additional ID's may be required.
If Renter fails to meet or present the mandatory rental requirement, Europcar will refuse to release the vehicle and the rental is subject to Cancellation Charges.
Fuel Policy:
Fuel Policy is full tank to full tank. Any tanks that are not full at the time of rental end shall be calculated accordingly with a 10% refueling fee.
In any case that incorrect fuel is loaded in the tank (i.e. diesel to gas tank; or gas to diesel tank), you will be responsible for all the expenses incurred for draining the tank and repair of any damages to the vehicle or costs to restore it to the condition in which it was released.
Incorrect refueling is not covered by the Insurance/ Protection packages.
Insurance/ Protection Packages Policy:
Europcar offers Protection Packages such as Basic Protection, Medium and Premium. Your rate is inclusive of Basic Protection also known as Basic Collision Damage Waiver (CDW) and Basic Theft Waiver (THW). Basic Protection limits your liability up to excess amount. If during the quotation process you have stated “I live in United States of America” or “I live in Canada”, the rates you will receive are exclusive of Collision Damage Waiver (CDW) and Theft Waiver (THW). For US and CANADA Resident, you may already be covered of Basic Protections so we did not include it in the rental price. Please bring proof of your basic protections and USA or CANADA Residency to the rental stations. If you do need a basic protections you can purchase it to us and avoid paying for damage to your vehicle with no additional out of pocket expense & no increase to your personal policy due to an incident. Medium Protection reduces your financial liability in case of damage to the vehicle as a result of collision, theft or attempted theft. It also protects you in the event of damage to the windscreen, headlights or tires. Premium Protections waives your financial liability (Zero Excess) in case of damage to the vehicle, windscreen, mirrors, headlights and/or tyres as a result of collision, theft or attempted theft of the rented vehicle.
"Personal Accident Insurance (PAI)
By purchasing Medium or Premium Protection, you are also covered by Personal Accident Insurance (PAI) - Medical and Death benefits for bodily injury resulting from vehicle accident. Your are covered of accidental death benefits up to PHP 200,000.00 per person based on your vehicle seating capacity and medical/hospital reimbursement up to PHP 20,000.00 per person based on your vehicle seating capacity."
"Compulsory Third Party Liability (CTPL)
By purchasing any Europcar Protection Package, your rented vehicle is covered of compulsory third party liability insurance. You are covered up to PHP100,000.00 Third Party Death Claim Accident, Excess Third Party Bodily Injury up to PHP450,000 medical / hospital reimbursement per accident, and Property Damage up to PHP 500,000.00 per accident."
Excess for Damage, Theft, Loss or Total Wreck
Damage Excess: For Economy (Toyota Vios or Similar) - PHP 10,000.00, for Compact (Toyota Altis or Similar) - PHP 15,000.00, for Intermediate-Van(Toyota Innova or Similar) - PHP 20,000.00, for Executive Sedan (Toyota Camry or Similar) - PHP 30,000.00 , for Luxury Van (Toyota Super Grandia or Similar) - PHP 30,000.00 , & for Pick-Up (Toyota Hi-Lux or Similar)- PHP 30,000.00. Theft Excess: For Economy(Toyota Vios or Similar) - PHP 40,000.00, for Compact (Toyota Altis or Similar) - PHP 50,000.00, for Intermediate-Van (Toyota Innova or Similar) - PHP 60,000.00, for Executive Sedan (Toyota Camry or Similar) - PHP80,000.00, for Luxury Van (Toyota Super Grandia or Similar) - PHP 80,000.00 , & for Pick-Up (Toyota Hi-Lux or Similar)- PHP80,000.00
Excess fees shall apply regardless of fault.
One-way rentals:
1) Domestic:
Domestic One way rentals are permitted between SELECT STATIONS ONLY. The cost is between PHP 3,000.00 and PHP 10,000.00. If you enter a different return location to the pickup location, the one way rental fee will be included in the price displayed to you. The rental station must be advised of one-way rentals at the time of reservation or the start of the rental. In case the vehicle is returned in an unauthorised location, you will be charged a penalty amounting to PHP 50,000.00
2) International:
International One Way is not available in the Philippines.
Crossborder or Inter-island Trip:
No Inter-Island Trip is allowed & the vehicle is not allowed to be driven outside the Philippines. It is not allowed to travels to areas where roads are not passable for cars or vans, especially flooded, lahar areas, mountain trails; or shipment of vehicle via ferry or airplane. In the event you violated this condition, it may invalidate any insurance/protection packages and you shall pay for a penalty amounting to PHP 50,000.00 and the vehicle is subject for repossession.
Other services:
Pick-up Service: Our pick-up service is available during normal business hours. To schedule your pick up time or make additional arrangements, please email or call our local rental station directly. Once picked up and back at the station, Europcar staff will complete your paper work and have you on the road in no time. Pick-up service is ON REQUEST and may incur ADDITIONAL CHARGES. Please verify by contacting us directly at reservations@europcar.com.ph
Restriction of use:
Unified Vehicular Volume Reduction Program: Metro Manila and other areas such as Baguio City, Cabanatuan, Cavite and Dagupan implements the Unified Vehicular Volume Reduction Program (UVVRP) or Number Coding Scheme. It is strictly imposed in most cities in the areas from 7AM until 7PM wherein vehicles with plates ending with a particular digit is banned on the road on given days (1 or 2 Mondays, 3 or 4 Tuesdays, 5 or 6 Wednesdays, 7 or 8 Thursdays, 9 or 0 Fridays). We advise you to plan your travel ahead of time and contact the renting station prior to your arrival and advise your travel plan. In case you will request for a number coding vehicle replacement, you must arrange this ahead of time or during the booking process. For more information about the number coding and vehicle replacement arrangement, please contact us directly at reservations@europcar.com.ph.
The vehicle must NOT be used under the following circumstances: 1. For any illegal purpose; 2. To carry more passengers than can properly be accommodated by seats/seatbelts in the vehicle and/or carry a greater capacity for which it was built/designed, 3. On beaches, through dams, rivers, or any bodies of water, 4. On mountain trails, rough terrain, or off-road paths; 5. For any race, contest, or performance test of any kind, 6. To transport any commercial goods; 7. For subletting, carpooling, or hiring the vehicle and/or for carrying passengers or cargo for payment of any kind; 8. When the driver is incapacitated in any way or under the influence of alcohol or drugs, 9. To transport any animal inside the vehicle, 10. In breach of any legislation, regulations, rules, or by-laws, especially those related to road traffic
General Information:
General Information: The Europcar Philippines Standard (Retail) Terms and Condition together with the supplementary information that is contained in these Philippines specific website terms will apply to all rentals that start in the Philippines. A copy of the Europcar Philippines Standard (Retail) Terms and Condition will be attached to your confirmation email (if you are booking online or via our Reservation Center) or, if you haven’t pre-booked online or by phone, you will receive a copy when you collect your vehicle or when it is delivered to you (whichever applies). The Europcar Philippines Standard (Retail) Terms and Condition should be read in conjunction with the supplementary information that is provided in this country specific terms and conditions.
Grace Period: You are allowed a 30 minute period of grace provided that the vehicle is returned within our hours of operation, exceeding this will pay any extra charges directly at the local rate.
Early Returns: We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked.
Traffic Fines: Speeding, parking and other endorsements/fines are responsibility of the hirer in full. Europcar Philippines accepts no responsibility for any fine or payment. You are obliged to inform Europcar Philippines of any fines or parking tickets issued while the vehicle is being rented. Where Europcar Philippines receive a fine that was not settled when issued, the total cost of the fine, plus an administration fee will be charged to the main driver’s credit card.
Upgrades: If on arrival you feel that the car you have booked is not suitable for your requirements, we will be happy to provide a larger vehicle if available. Upgrade charges are payable on arrival at the local daily rate. Reservations and confirmation are for car category only, never for a specific make or model. Europcar Philippines maintain fleets with many different makes and models of similar size and configuration. Europcar Philippines reserves the right to provide similar or higher category cars to the customer than originally booked and paid for.
Cancellation and No Show: Cancellation with more than 48 hours notice will be free of charge. Cancellation of less than 48 hours will be charged amounting to 50 EUR or equivalent in the Philippines currency (or the whole price of rental if the value is lower). No Show fee is 95 EUR or equivalent in Philippines currency, charged in case of "No Show” (or the whole price of rental if the value is lower).
Vehicle Return: You must return the vehicle in the same good operating condition to the return station by the date and time specified in the Rental Agreement (or sooner upon demand). If the returned vehicle is deemed by the Rental Agent to be in need of deep cleaning due to excess soilage, pet hairs, smoke odor, smoke residue, etc. a minimum cleaning fee of PHP 1, 500.00 will be imposed to you. If necessary cleaning incurs downtime or extraordinary measure, additional fees will be charged to you.
Customer Service: Our Reservations and Support Center can deal with any issues you may have. Please send an email to reservations@europcar.com.ph or customerservice@europcar.com.ph
Specific note:
When and where applicable, Philippine Laws and Regulations shall supersede any and all arrangements made for reservations with Europcar Philippines, Europcar in the renter's home/originating country or any of its authorized bookers or booking channels. If any reservations have been prepaid (in part or in full), Europcar Philippines shall not be liable to refund or reimburse any unused portion of the paid rental. You must claim any refunds directly with the booking party or website where you have made reservation and payment.
Tax :
23%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21, 23 or 25 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one or two years, according to the car group.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Mastercard, Visa, American Express, Diners club, Eurocard.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I, SCDW : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Luggage Rack, Bicycle rack.Available from November till April : Snow Chains, Ski Racks, Snow Tyres, Out of opening hours rental.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
No Show Fee :
95 EUR.
Attention: In Portugal, the service you are purchasing from Europcar may be operated by EMobG Services Portugal (member of the Europcar Group) under the same conditions as the ones communicated during your current booking.
Click here to download Terms and Conditions for Portugal
Tax :
23% Portugal mainland
22% Madeira and 18% Azores Islands
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 19 or 25 years old, according to the car group.
When renting a vehicle, a driver qualified as a "young driver" (from 19 to 22 years old) pays a specific charge (€5 per day - with a maximum of €50 per rental) (the "Young Driver Surcharge").
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one or two years according to the car group.
Cash Rental deposit :
Cash deposits are not accepted
Credit Cards Accepted :
Mastercard and Visa.
Insurances :
Deductible Loss and Damage, L.D.W. and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International :Details are available from Europcar Reservation Office.
Other Services :
Child Seat Infant.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
11.5%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 23 years for all car groups, maximum 75 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons.
Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
No Cash deposit accepted.
Credit Cards Accepted :
Diner's club, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W. and Theft Waiver: Charges may vary by car group.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic :between all Europcar stations one way charges apply in all cases. The fees vary and are included in the quoted price.
B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Booster Seat, Mobile Phone, navigation System
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download terms and conditions for Qatar
Tax:
Not Applicable in Qatar
Additional driver:
Additional driver can only be accepted following submission of his/her relevant driving licenses and passport copies, and subject to Europcar rules of “qualified driver” in accordance with Qatar traffic law. The same will incur extra cost of QAR.25/day/driver with a maximum amount of QAR.100/driver/ Rental Contract (daily, weekly, monthly), with a maximum number of 3 additional drivers.
Age:
Any driver, of age above 21 years, holding an accepted and valid driving license of at least 1 year old, is entitled to drive our vehicle/s under full insurance coverage. The maximum accepted age for a driver is 65 years.
To drive Mini to Standard categories of vehicle, the driver age should be 21 years old.
To drive Premium, SUV, Seven Seaters and Luxury categories vehicle, the driver age should be 25 years old.
If the driver age is below 21 years, the insurance deductible would be QAR 2500/- per incident
If the driver age is above 65 years, the insurance deductible would be QAR 2500/- per incident
Airport surcharge:
Airport Surcharge of QAR 40/- will be applicable to any Rental at Hamad Int’l Airport, Doha, Qatar.
Cash rental deposit:
QAR 1000/- will be Pre-Authorized from the main Driver's Credit card.
Cash Card, Prepaid Card, Travel Card, Debit card etc. are not acceptable for rental deposit and Pre Authorization.
Chauffeur driven service:
Chauffeur driven services will be provided on request and based on availability.
Credit cards accepted:
American Express
Mastercard
Visa
Diners Club
Delivery / Collection:
Delivery / Collection of vehicle are free within office hours and within Doha City. Outside Doha City or out of hour charges applicable at a minimum charge of QAR 50/-
Driving licence:
Qatar Driving license is mandatory for Qatar residents. If the customer is having Tourist/Business visa, their own country driving license is valid for 14 days from the date of arrival in Qatar. A valid international license can be used for the full validity of the Tourist / Business Visa. GCC Residents can drive with their GCC Driving License for a period of 3 months while on Business / Tourist Visa.
Fuel:
Full to full policy applicable. Premium fuel is to be used. In case of difference in Fuel tank, 7% service charge is added to the refueling cost.
Insurances:
Full Comprehensive insurance is provided subject to current Qatar Law. The Hirer is liable for the first QAR 1000.00 - against claims resulting from each and every accident including (hit-and-run) reporting you at fault (as evidenced by a Police report). This can be reduced / waived by buying the super collision damage waiver (SCDW) for a deductible of QAR.500.00 and Full protection insurance package FOR Zero deductibles.
One-way rentals:
1) Domestic: Available within Doha City
2) International: Not Permitted
Other services:
Medium and Long Term Rentals, Lease Services
Airport Pick Up and Drop Off.
Restriction of use:
Our vehicles are not permitted to be driven Off-Road and outside the State of Qatar.
Our vehicles are not permitted to be used for Safari/Fun-drive; client will be held liable to pay all damages, necessary repairs & towing charges if he/she failed to adhere with the same.
Use of Winter Tyres:
Not Applicable in Qatar
Specific note:
All Fleet cars are on Free Sell
Booking Lead Time is 6 Hours
Grace Period is 120 Minutes
Click here to download the terms and conditions for Reunion
Tax:
8,5%
Additional driver:
18,44 € HT PER RENTAL
Age:
21 YEAR
Airport surcharge:
26,73 € HT PER RENTAL
Cash rental deposit:
NO CASH
Chauffeur driven service:
73,74 € HT PER DAY
08H00 TO 17H00
Credit cards accepted:
VISA - AMERICAN EXPRESS - MASTERCARD - EUROPCAR CARD
Delivery / Collection:
27,65 € HT - NORD -OUEST
27,65 € HT - NORD - SUD
Driving licence:
2 YEARS
One-way rentals:
27,65 € HT - OUEST - NORD
27,65 € HT - SUD - NORD
Use of Winter Tyres:
NOT APPLY IN OUR COUNTRY
Full terms and conditions:
Click here to download the terms and conditions
Tax:
19%
Additional driver:
Any Additional driver must meet Europcar requirements regarding age, driving licence and mean of payement
4.00 EUR/ day, maximum 40.00 EUR / rental
Age:
Minimum age is 21
Young Driver surcharge will be charged for renters under 23 years for car groups higher than Compact
Young Driver surcharge will be charged for renters under 25 years for car groups higher than Intermediate
Airport surcharge:
Cars rented at Europcar locations in airport are subject to surcharge of 12% on basic rental amount
Cash rental deposit:
Cash deposit is not allowed
Chauffeur driven service:
Not available
Credit cards accepted:
American Express
Visa
MasterCard
Delivery / Collection:
Only On Request.
Within city limits: 20.00 EUR
Outside city limits: 0.50 EUR/ km, minimum 25.00 EUR/ segment
Driving licence:
Minimum 12 months for MDMR / ECMR / ECAR /EDMR
Minimum 48 months for IDMR /IFMR / IFAD / IVMR / SDMR / SDAR / SDMD / SFAR / LDAR / PDAR / LVMR
Both the renter as well as the additional drivers must hold a valid driver's licence issued at least one year prior to the rental date. If the driver's licence of the renter or of the additional driver is not written in Latin alphabet, renter must provide an international driver's licence. The international driver's licence must be presented, in original, together with the national driver's licence.
Fuel:
1.25 EUR/Liter + 20.00 EUR service charge
Insurances:
CDW & THW - Excess from 500.00 EUR up to 1250.00 EUR, according to the rented car group
Medium Protection Package - Excess from 250.00 EUR up to 675.00 EUR, according to the rented car group
Premium Protection Package - 0 Excess
One-way rentals:
1) Domestic: Variable surcharge, according to the destination
2) International: Not allowed
Restriction of use:
Travel outside Romania is ON REQUEST, subject to availability.
FOR TRAVELLING OUTSIDE ROMANIA, IN THE E.U. COUNTRIES AND MOLDOVA, IT IS MANDATORY TO HAVE A COPY OF CLIENT'S PASSPORT IN ADVANCE WITH 48 HOURS EXEMPT WEEKENDS IN ORDER TO ISSUE A SPECIAL AUTHORIZATION FOR THE BORDER. CLIENTS CAN NOT PASS THE BORDER WITHOUT THIS AUTHORISATION. CROSS BORDER CHARGE IS BETWEEN 30 EUR TO 100 EUR, DEPENDING ON CROSSING COUNTRIES.
Use of Winter Tyres:
Mandatory between 01.11 to 31.03
4.00 EUR/ day, maximum 120.00 EUR / rental
Other:
Terms and conditions are subject to change without prior notice.
Full terms and conditions:
Download full Terms and Conditions
Tax:
0%
Pick up and Drop off:
Grace period - 2 hours. Check-out at the same day as booked - 390 RUB. The price may vary, specify the exact cost at the rental point. Rental car return can be maximum delayed for 2 hours. If client delays rental car return for 2-5 hours an extra-hours charge is applied. If return is delayed more than for 5 hours, extra 24 hours rate is paid. No refund for early drop off is provided. Cancellation up to 24 hours before the start of the rental is free of charge. NO SHOW Fee - 95 Euros.
Delivery and Collection:
IN-TOWN - 1200 RUB OUT-OF-TOWN (within 50 km) - 2400 RUB (In case of dellivery or collection in Moscow aeroports Vnukovo (VKO) / Zhukovskiy (ZIA) fixed charge OUT-OF-TOWN should apply)
OUT-OF-TOWN (further than 50 km) - 35 RUB per km
Prices may vary, specify the exact cost at the rental point.
Fuel:
All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply. Refueling charge amount (fix):
3500 RUB - EXMR, EDMR, EDAR
3500 RUB - CWMR, CDMR, CDAR, IGAR
4500 RUB - SDAR, PDAR
5000 RUB - FVMD
5500 RUB - XFAR, SFAR, LDAR
Prices may vary, specify the exact cost at the rental point.
Services outside opening hours:
1200 RUB - charge for the services outside opening hours (00:00 - 8h59 & 21:00 - 23:59). Prices may vary, specify the exact cost at the rental point
Customers must arrange this service 8 hours before the period of rental.
Airport surcharge:
Airport surcharge is 1200 RUB for Domodedovo (DMET02), Sheremetyevo (SVOT02), Pulkovo (LEDT02).
Pick up and Drop off at a different airport (Vnukovo, Zhukovskiy) is available for additional fee 2000 RUB. Customers must arrange this service 8 hours before the period of rental.
Additional charge for non-working hours may apply.
Prices may vary, specify the exact cost at the rental point.
Additional services to pay locally:
Additional charges apply for the navigation system, child seats, booster or any other additional requirements. All additional equipment or service should be requested at the time of booking and should be paid directly to the rental company. All prices are subject to change and the rental company reserves the right to modify them without prior notice.
Documentation:
Passport or identity card (Should be valid at least 6 months after the start of the rental)
Driving license (Should be valid at least 6 months after the start of the rental)
Credit card (Should be valid at least 6 months after the start of the rental)
Age:
The minimum age is:
21 y.o. - EXMR, EDMR, EDAR
24 y.o. - CWMR, CDMR, CDAR, IGAR
27 y.o. - SDAR, FVMD, PDAR, XFAR
Young Driver Charge - 1550 RUB, age should be max 6 months less then Minimum Age. Prices may vary, specify the exact cost at the rental point.
Maximum age - 65 y.o.
Driving licence:
EXMR, EDMR, EDAR - minimum driving licence period 1 year
CWMR, CDMR, CDAR, IGAR - minimum driving licence period 3 years
SDAR, FVMD, PDAR, XFAR - minimum driving licence period 5 years
International Driving Licence is Mandatory for foreign customers
Chinese licences can be accepted only with notarized translation into Russian
Additional driver:
The price for an additional driver is 250 RUB per day. Prices may vary, specify the exact cost at the rental point.
The rental company charges and requirements per young / senior driver are applicable to all additional drivers.
Security deposit:
A security deposit of 25000 RUB is required when collecting the vehicle. Security deposit is blocked on the customer's credit/debit card and released in 30 days after vehicle drop off in case there are no claims to the customer. Prices may vary, specify the exact cost at the rental point.
Cash deposits are not allowed.
Credit cards accepted:
Visa, AMEX, DCI, Mastercard, Мuр
Insurances:
All company cars are insured on the conditions of Civil Insurance with a third party responsibility limit of 1000000 RUB.
CDW - Collision Damage Waiver is mandatory for all vehicles and included in the rate. In case of an accident/damage or theft of the vehicle the Renter shall be liable for a following charge (EXCESS):
12000 RUB - EXMR, EDMR, EDAR
15000 RUB - CDMR, CWMR, CDAR, IGAR
30000 RUB - SDAR, FVMD
37000 RUB - SFAR, PDAR
45000 RUB - XFAR, LDAR SPSDW, SPTHW and WWI options are available for an additional price.
SPCDW - FULL ACCIDENT & DAMAGE PROTECTION (EXCESS = 0). The SPCDW cost is from 145 to 800 RUB per day depending on the car category and the rental duration
SPTHW - FULL THEFT PROTECTION (EXCESS = 0). The SPTHW cost is from 71 to 400 RUB per day depending on the car category and the rental duration
Automobile glasses, lamp and exterior mirrors are not included in the SPCDW or SPTHW insurance. In case of damage or loss of glasses, lamps and exterior rear view mirrors the Renter shall compensate their full cost.
WWI - limitation of the Renter’s liability for damage or loss of glasses, lamps and exterior rear view mirrors. Buying the WWI service, the Renter will not be held liable for damage or loss of glasses, lamps and exterior rear view mirrors.
The WWI cost is is from 330 to 390 RUB per day depending on the car category
Consultant services at the car accident location (if necessary) - 2000 RUB (in the city)/ 4000 RUB (in the suburbs)
Prices may vary, specify the exact cost at the rental point.
One-way rentals:
Only domestic one-way rentals are allowed Moscow - Saint-Petersburg and Saint-Petersburg - Moscow. The charge for one-way rentals is 15000 RUB Territory restrictions
Territory restrictions:
It is allowed to use car within limits of pick-up location state (region). Rates include exploitation of the car only in Moscow and Moscow region (or in Saint-Petersburg and Leningradkiy region, if rent in the Saint-Petersburg).
In case customer wishes to leave the borders of a pick-up location state (region), a surcharge of 200 - 500 RUB per rental day will be applied (depending on the farness of trip).
It is prohibited to visit the following regions: Altai region, Amurskiy region, Buriatiya republic, Dagestan, Yevreyskaya AO, Zabaikalsky region, Ingushetiya, Irkutsl region, Kabardino-Balkariya region, Kaliningrad region, Kamchatsky region, Karachaevo-Cherkesskaya republic, Kemerovo region, Krasnoyarsk region, Krym, Kurgan region, Magadan region, Novosibirsk region, Omsk region, Primorsky region, Saha (Yakutiya) republic, Sahalin region, Sevastopol, Severnaya Osetia - Alanya, Tomsk region, Tyva, Tumen region, Khabarovskiy region, Khakasiya, Khanty-Mansiyski - Yugra, Chechnya, Chukotsky AO, Yamalo-Nenetsky AO.
It is prohibited to leave the territory of Russian Federation (cross the border).
Rates with a Limited mileage:
Rates with a limited milage include the limit is 150 km per day, additional kilometers will be charged. The charge for extra km depends on the category of the vehicle.
Driving information:
Drive on the right side of the road.
Speed limits: in the city: 60 km/hour, out of the city 90 km/hour.
All paid roads and parking costs should be paid by the customer himself.
Winter tyres must be used from October to April.
Road traffic rules violation:
In case the violation is detected by photo/video system and local office receives a fee bill, the sum of the fee plus 10% will be debited from customer’s card. By renting a car, the client accepts direct debits from his card.
In case of additional applicable costs, such as fines for speeding or congestion charges, the rental company may contact you when the authorities request the identity of the driver. Such a process could occur months after the rent, and will involve the payment of the administrative fee imposed by the company in addition to the original amount for the sanction.
Click here to download Terms and Conditions for Rwanda
Tax :
18%
Age:
Minimum renter age should be 23 years; younger driver below 23 years is charged extra $15 USD net per day.
Airport Surcharge :
1% for the total rental gross amount or $10 USD net whichever is higher.
Cash Rental deposit :
Rental amount + $500 USD net.
Credit Cards Accepted :
Mastercard, Visa & American Express.
Driving licence:
A valid driving license is required to be presented at the time of rental which can be domestic or international driving license.
Delivery / Collection :
Available Within and Outside City limits. Details are available from Europcar Reservation Office.
Fuel:
All vehicles are rented with empty tank. Clients can buy full tank option at the time of booking so that they can get full tank on arrival at the rental station.
Insurances:
Collision Damage, C.D.W & Theft Protection T.H.W are included in the rental with 10% excess or $500 minimum
excess to be paid at the rental station in case of any damage or accident. Charges may vary by station and
by car group. Details are available from Europcar Reservation Office for buying extra insurance as well.
One-Way Rentals :
A) Domestic : Not Available.
B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Luggage Rack, Bicycle rack etc.
Available upon request in address. Please request extra’s at reservations@europcar.rw
Restriction of use:
Only SUV’s 4x4 (like Toyota Fortuner, Toyota Prado, Land Cruiser or Toyota Hilux) are allowed to travel
inside national parks. Scratches or damages to the vehicle caused due to going to parks is charged extra as per station policies.
Chauffeur Driven Service :
Available on all driven chauffeur rental stations.
Specific note:
Details are available from Europcar Reservation Office.
Kindly, contact reservations@europcar.rw incase of query about which type of car to book or to know
which car will be suitable for your visit in Rwanda.
Other:
$105 USD net no show fees charged to the client or to the rental country whom has send us the booking for no show.
Tax :
22%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
25 years (18-21 with young driver and according to the car group).Conditions and possible charge available from Europcar Reservation Office.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Cash Rental deposit :
Only possible for some categories. Details are available from Reservation Office.
Credit Cards Accepted :
American Express, Diners club, Eurocard, Japan Credit Bureau, Mastercard, Visa.
Insurances :
Collision Damage Waiver, SCDW, Theft Protection, STHW, PAI, SPAI, PEC, PAEC, SLDW, OTCOV, Driving Guarantee. Charges may vary by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within & Outside City Limits.
One-Way Rentals :
A) Domestic : Available. Details are available from Europcar Reservation Office.
B) International : Available. Details are available from Europcar Reservation Office.
Other Services :
Child Seat Baby, Child Seat Infant, Ski Rack, Snow Chains, Security jacket, Navigation system.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Full terms and conditions:
Tax:
VAT 15% Included in the rates
Additional driver:
Not available
Age:
Min Age 21 Years & Max 70 Years
Airport surcharge:
Not Available
Rental deposit:
A deposit amount off 1500 SAR shall be authorized on the customer’s credit card.
Chauffeur driven service:
Not Available
Credit cards accepted:
American Express MasterCard Visa Card
Delivery / Collection:
Free within the city stations from booking station & chargeable for delivery in other city stations with fees .
Basic Rental :
The Renter undertakes that if he makes incorrect information at the time of the rent, the Lessor shall have the right to consider the car stolen and to notify the security authorities;
The minimum daily rent shall be one day (24 hours);
The value of the delay hours shall be calculated from the time specified for the return of the car - up to a maximum of four hours, according to the following equation: (daily rental value × number of delay hours / 24 × 2 = cost of delay hours;
Delay in part of the hour is considered as delay for a full hour.
The term of the contract may be renewed after the consent of the lessor and the Renter, provided that the necessary procedures are specified in the contract;
The permitted distance per day is 200 km, and the distance beyond this limit shall be calculated as described in the contract;
In case of delayed delivery of the car for more than (24) hours from the specified date, the company is entitled to notify the concerned authorities to take the necessary procedures and the company is entitled in case of violation of the terms of this contract to withdraw the car through the competent authorities.
Early return
If the passenger returns the car before the agreed rental period for any reason, he will not be entitled to refund for the unused days .
Driving licence:
Valid & Held for at least one year old, and should be in Arabic or in English language. SA driving license is a must for all Residents of SA no matter of their nationality .International Driving licence is a must for Visitors
Documentation:
Passport or identity card of each driver Driving license ( Local or International ) as requested by SA Traffic Regulations . 1 or 2 Credit cards ( in the name of the main driver ) Reservation copy if any as well as contact details of main driver
Fuel:
Full to Full, Fuel costs in the car when rented in case not returned with the same proportion of fuel when opening the contract value of the price of a liter of fuel in Saudi Arabia plus additional charges;
Insurances:
The Lessor shall provide comprehensive insurance that covers the liability of the accident in respect of the third party in addition to the rented car, its driver and passengers in return for the amount paid by the Renter according to the category of the rented car (as shown at beginning of the contract) according to the following terms and conditions:
a) The Renter must be at least 21 years of age and not more than 70 years;
b) The Renter shall comply with the conditions of the insurance companies according to the laws of SA
c) The contract shall be valid at the time of the accident;
d) The Renter shall notify the lessor and the security authorities immediately after exposure to accident or the discovery of theft, providing them with all the information they request and obtain a traffic report or from the relevant police stations;
e) Insurance does not cover accidents in some cases and therefore the Renter bears full responsibility of third parties and / or for the rent company. The cases not covered by the insurance are:
- If the driver is drunk or taking drugs;
- If the driver is not authorized under the contract to drive the car (non-driver).
- The accident occurrence after the expiration of the contract term and / or any renewal thereof;
- Use the car for purpose not rented to;
- In the case of theft of the car because of the negligence of the Renter or stolen by the operating mode;
- If the accident occurred outside the Kingdom of Saudi Arabia; and
- If the lessor is not provided with a report from the traffic, Najm or police.
One-way rentals:
1) Domestic:
Available between most locations.
2) International:
Not Available
Other services: All additional equipment or services are subject to local taxes and sales taxes as well as to availability
Restriction of use:
The Renter undertakes not to use the car in the following cases:
- by persons not authorized under the contract under to drive the care;
- If the car needs repair or regular maintenance;
- If the operating the car causes damage to the engine or one of its components;
- If the driver authorized under the contract is unable to drive the car as if he is If he is drunk or taking drugs or suffers from a health reason that beats him from driving properly;
- Transport of persons or goods to gain money;
- Participation in motor racing;
- Push or withdrawal of other cars;
- Use the car on rough or unpaved roads and / or not suitable to drive the car;
- Use the car in negligence and indifference way;
- Tow trailer without the consent of the lessor;
- For purposes inconsistent with the laws and regulations of the Kingdom of Saudi Arabia.
Other:
Traffic fine charges, fees for releasing vehicle confiscated due to red light jumping, improper parking and others, plus Administration Fees.
Smoking inside our vehicles is not allowed and would be fined
Cancel booking / No show / Turned down:
- No refund will be granted to customers who failed to pick up their vehicles .
- No refund will be granted to customers who cancelled their reservation .
- No refund will be granted to customers who are turned down .
Tax :
18%
Airport Surcharge :
None
Age :
21, 23 years according to the car group.
Additional Driver :
Details available from the Europcar Reservation Office.
Driving licence :
Held for at least 2 years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Visa, Mastercard.
Insurances :
Deductible Collision Damage, C.D.W., Charges may vary by car group.
Personal Accident Insurance : P.A.I
Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available.
B) International : Not Available.
Other Services :
Details are available from Eurcopcar Reservation Office.
Restriction Of Use :
International driving license required.
Details are available from Eurcopcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
FULL TERMS AND CONDITIONS:
Click here to download the terms and conditions for Serbia
Tax:
20%
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons.
Charge per additional driver is 10€ per day + VAT, 60€ max.per rental + VAT.
Airport Surcharge :
6€/day + VAT
Age :
21-75 (may vary up to the vehicle model)
Driving license:
2-5 years depending of the vehicle group
Cash Rental deposit :
Cash deposit is not acceptable
The deposit amount will be reserved on your credit card but not debited from your account.
Deposit amount is calculated as follows: Rental price + excess for damage + fuel costs ( in local currency).
Credit cards accepted:
Visa, Master, Amercian express
Delivery/Collection :
Available, 30€+ VAT within city limits (up to 25km), after which every kms will
be charged 1.6€/kms+ VAT
Chauffeur Driven Service :
Available, on request. Please ask on reservations@europcar.rs
Credit cards accepted:
VISA, MASTER, AMEX
Fuel:
Refull tank service is 25€ + VAT
Restriction of use:
Forbiden to drive in Kosovo, all former SSSR Countries, UK, Ireland,Greenland and all islands
Crossborder:
Cross border fee is 8€+VAT/day, 80€ + VAT maximum per rental
Others conditions for car hire in your country Cross-border fee is mandatory for all cross borderings (5€ / day, 50 € max per rental)
Click here to download Terms and Conditions for Seychelles
Tax:
Not applicable
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Details are available from Reservation Office.
Age:
Minimum age 21
Airport surcharge:
None
Cash rental deposit:
EUR 1,500
Chauffeur driven service:
Not available.
Credit cards accepted:
VISA, Mastercard, Amex, Diner Club
Delivery / Collection:
Available. Details are available from Reservation Office.
Driving licence:
The Driver must hold a valid drivers license for at least 3 year at the beginning of the rental period.
Fuel:
Fair Fuel Policy
Insurances:
Third Part Liability Insurance; covers third party liability.
CDW: Collision Damage Waiver/Loss Damage Waiver with excess limits, the customers financial responsibility for loss or damage of the vehicle to the following amounts, so long as it is not caused by driver/renter negligence, or part of insurance exclusions. No CDW client has to pay the full cost of the damage. Damage cost maybe evaluated from time to time by a damage evaluator with pre defined charges. With CDW client is limited to only pay only the excess of €1,500 for SFAR class or similar and €1,000 for MCMR/EDAV class or similar i.e Hyundai i10/i10 Grand CDW does not cover the renter’s personal liability to bodily loss, or property damage. CDW is void should at any time the hirer is seen to have violated any traffic regulations i.e. running a red light, driving over the speed limit, carry more than the authorized amount of passengers at any one time CDW does not cover loss of use
One-way rentals:
A) Domestic:Available. Details are available from Reservation Office. B) International: Available. Details are available from Reservation Office.
Restriction of use: Rental should be used only for self driver purposes.
Tax :
22%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
25 years (18-21 with young driver and according to the car group).Conditions and possible charge available from Europcar Reservation Office.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Cash Rental deposit :
Only possible for some categories. Details are available from Reservation Office.
Credit Cards Accepted :
American Express, Diners club, Eurocard, Japan Credit Bureau, Mastercard, Visa.
Insurances :
Collision Damage Waiver, SCDW, Theft Protection, STHW, PAI, SPAI, PEC, PAEC, SLDW, OTCOV, Driving Guarantee. Charges may vary by car group.Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within & Outside City Limits.
One-Way Rentals :
A) Domestic : Available. Details are available from Europcar Reservation Office.
B) International : Available. Details are available from Europcar Reservation Office.
Other Services :
Child Seat Baby, Child Seat Infant, ski rack, snow chains, Security jacket, Navigation system.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax :
7% GST
Airport Surcharge :
Surcharge of $40.00
Age :
Minimum driver age is 22 years old and the maximum age is 69 years old.
Additional Driver :
$15.00 per day
Driving licence :
Singapore or international driving license held for at least 2 years
Cash Rental deposit :
Total Rental estimate $500.00
Credit Cards Accepted :
Diners Club, Mastercard, Visa.
Insurances :
COVER IS PROVIDED AGAINST LIABILITY FOR CAUSING DEATH OR BODILY INJURY TO THIRD PARTIES AND FOR DAMAGES TO THE PROPERTIES OF THIRD PARTIES. THE HIRER IS RESPONSIBLE FOR THE DAMAGE EXCESS FOR EACH AND EVERY ACCIDENT OR DAMAGE TO THE VEHICLE. HOWEVER, THE HIRER'S LIABILITY MAY BE REDUCED TO THE STATED NON-WAIVERABLE EXCESS BY PAYMENT OF SUPER COLLISION DAMAGE WAIVER (SCDW) PER DAY.
Fuel
Full tank of premium grade unleaded petrol
Delivery/Collection
S$30.00 WITHIN 25KM, AFTER WHICH WILL BE AT S$2 PER KM.
Specific Notes :
Additional excess of $3000.00 for young driven between 22 years or below 24 years or has less one year's driving experience.
Restriction Of Use :
OUTSIDE MAINLAND SINGAPORE. HOWEVER, HIRER MUST INFORM THE OWNER IF THE VEHICLE IS RENTED TO DRIVE INTO MALAYSIA AND A SURCHARGE MAY BE IMPOSED.
Other:
ADDITIONAL CHARGES FOR YOUNG DRIVER BETWEEN 22 YEARS OR BELOW 24 YEARS AT S$30.00 PER DAY. MAXIMUM AMOUNT PER RENTAL AT S$300.00 ADDITIONAL CHARGES FOR SENIOR DRIVER ABOVE 65 YEARS AT S$10.00 PER DAY. MAXIMUM AMOUNT PER RENTAL AT S$100.00 CHARGES MAY APPLY WHEN CANCELLATION OF BOOKING WITHIN 48 HOURS OF THE COLLECTION TIME AND FOR NOT SHOWING UP TO COLLECT THE VEHICLE (NO SHOW).
Click here to download the terms and conditions for Slovakia
Tax:
Subject to changes under goverment law 20% of products and services.
Additional driver:
The price for adding another driver is 5 € excluding tax.
Rental fees for young / old drivers apply to all other drivers.
Other additional charges:
Additional charges apply to the navigation system, child seats or any additional extra services.
Payments for additional extra services:
All additional equipment or services must be requested at the time of booking and must be paid directly to the chartering company when the vehicle is picked up. All prices may change and the rental company reserves the right to modify them without prior notice.
After your rent:
In the case of additional eligible costs, such as speeding or congestion charges, the tenant will try to contact the client when the competent authorities ask for the identity of the driver. Such a process could occur several months after the lease and will involve the payment of the administrative fee company in addition to the original amount for a penalty.
Important: To facilitate comparisons between different companies, we have standardized the names of these fees. Keep in mind that the names used by your rental company may be different.
Age of drivers:
The driver's minimum age for VAN and commercial vehicles is 23 years. The surcharge for young drivers for all other categories is € 5 per day + tax and applies to all drivers aged 18-21.
Airport surcharge:
15% of rent plus tax. Our offices are located inside the airport, in departments of international departures. Provide us with flight information, airline, country of origin, e-mail and mobile phone number. Our staff is waiting for international / national arrivals to pick up the vehicle. Call us: + 421- 2-555 66666.
Included without costs are urban areas. Costs arise if assistance is needed outside the city. Emergency phone 24 hours: + 421-2-555 66666
Rental deposit:
When the vehicle is picked up, a security deposit of 500 € per credit card will be blocked by the main driver. Debit cards and cash will not be accepted. Company employees confirm the exact amount of the deposit.
Accepted credit cards:
Diners club, Eurocard, MasterCard, Visa
The company [does not accept] prepaid, rechargeable or virtual cards or another type of card that is not properly tagged.
Delivery / Collection:
Delivery/Collection in the city is charged 10 € + TAX, Dellivery/Collection out of city is charged in depending of distance.
Driving licence:
Valid driving license must be at least 1 year from the first issue.
Documentation:
Passport or valid ID card
Driving licence
Credit card
Fuel:
You will get a vehicle with a full or partial fuel tank. You must leave a deposit to cover fuel costs. Employees at the branch will check the amount on the credit card. You must return the vehicle with the same amount of fuel that you have been given.
Accepted delay time:
59 minutes. Later return will be charged as the full day rental.
Protections
Countdown for collision damage, theft, total loss, charges may vary depending on vehicle category and data is available at Europcar branches.
One Way charge:
Available between Europcar rental centers. If you decide to rent a vehicle at a branch but return it to another Europcar branch, the rental company may charge you a one-way charge for the expenses incurred when you have to return the vehicle to the place where you have the vehicle They borrowed.To make a one-time reservation, you must inform us in advance. On the other hand, if you return the vehicle to a branch other than the one specified in your reservation, the rental company will penalize you for an extra charge.We will confirm the price of this service once you have booked and received a confirmation from the rental company.If you decide to rent a vehicle at a branch and return it to another city, rates will vary by branch for at least 3 rental days. SIP codes are not allowed MDRM, EDMR, HDMR, HDAR, NDMR
Limit kilometers:
Short-term rentals (up to 30 days) have unlimited mileage, limited for kilometers over 30 days and 150 km / 1 day.
Tax: 6%
Additional driver:
Authorized, with a minimum age of 18 years.
Age:
A minimum of 18 years.
Airport surcharge:
Nil.
Cash rental deposit:
Not required.
Chauffeur driven service:
Not provided.
Credit cards accepted:
Visa, American Express, Mastercard.
Delivery / Collection:
Not provided.
Driving licence:
Minimum 1 year driving period and validity is required Must be in Western character or with notarised translation
Fuel:
A full tank of fuel is provided by the Owner on the receipt date of Rented Vehicle, and by the Renter on the date of return.
Insurances:
Collision Damange Waiver (or Super), Theft Waiver (or Super) and Personal Accident Insurance will be provided under the Renter's requirements.
One-way rentals:
1) Domestic: Provided, as agreed in the Rental Agreement.
2) International: Not provided.
Crossborder: Not allowed
Other services: As agreed in the Rental Agreement.
Restriction of use: As provided in the Additional Terms and Conditions of the Rental Agreement (attached above).
Use of Winter Tyres: Not provided.
Full terms and conditions:
Click here to download Terms and Conditions for South Africa
Tax: 15%
Age: 23 years old
Airport surcharge:
13% Credit cards accepted: Visa Master American Express Diners
Delivery / Collection: 565.22 within 25 kms 19.13 per additional km
Driving licence: A valid, original unendorsed driver’s licence held by the holder for at least 3 years
Fuel:
Diesel - 24.52 / liter
Super Unleaded - 25.42 / liter
Unleaded - 24.99 / liter
Tax :
10%.
Airport Surcharge :
No/only a location surcharge.
Age :
Minimum driver age is 21 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office / 10000 krw per day // 40000 krw per rental.
Driving licence :
International driving licence is mandatory
Warning: South Korea has very strict policy on International Driver's Permit. You are not allowed to drive without holding valid international driver's permit.
1 year for SCAR / IDAR /IFAR / FDAR
3 years for CDAR / EDAR / LDAR / SDAR / SXAR / XVAR
Cash Rental deposit :
Cash rental Deposit accepted.
Credit Cards Accepted :
Mastercard, Visa, American Express, Diners Club.
Insurances :
Collision Damage Waiver, C.D.W. Charges may vary by station and by car.
Theft Waiver, C.D.W. Charges may vary by station and by car.
Super Collision Damage Waiver, S.C.D.W. Charges may vary by station and by car.
Details are available from Europcar Reservation Office.
Delivery / Collection :
Not Available.
One-Way Rentals :
A) Domestic : Available.
B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child Booster Seat, Navigation system
Restriction Of Use :
Certain driving restrictions may apply for driving into the country. International Driving Permit is Mandatory to drive in South Korea.
Chauffeur Driven Service :
Not Available.
Tax :
N/A
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 23 years for all car groups
Additional Driver :
Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office
Driving licence :
Cars are exclusively rented with chauffeur driven.
Details are available from Europcar Reservation Office
Cash Rental deposit :
Only Cash deposit accepted.
Credit Cards Accepted :
Not available.
Insurances :
Cars are exclusively rented with chauffeur driven.
Details are available from Europcar Reservation Office
Delivery / Collection
Details are available from Europcar Reservation Off.
One-Way Rentals :
A) Domestic :Details are available from Europcar Reservation Office.
B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Booster Seat, Mobile Phone
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office
Click here to download Terms and Conditions for Spain (in English)
Tax :
21% in Mainland and Balearic, 15% in Canary Islands.
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum driver age is 21, 25 or 30 years, according to the car group.
When renting a vehicle, a driver qualified as a "young driver" (drivers under 25 years old) pays a specific charge (from €18,08 per day with a maximum of €175,20 per rental) (the "Young Driver Surcharge").
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Only possible for certain categories. Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Diners Club, Euro Card, Master Card, Visa, Visa Electron (only accepted for prepaid bookings made via the Call Centre; not accepted for online bookings).
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available Within and Outside City limits.
One-Way Rentals :
A) Domestic : Available between all Europcar stations. B) International : Details are available from Europcar reservation Office.
Other Services :
Child Seat Baby, Luggage Rack, Ski Racks, Snow Chains.
GPS may have additional charges if the return station is different from collection.
Restriction Of Use :
It is forbidden to drive vehicles into Poland, Hungary, Bulgaria, Romania, all States of the Former U.S.S.R and Yugoslavia, UK and to the Czech Republic.
It is also prohibited to drive vehicles from Spain outside the European Continent such as to any island.
Only Economy, Compact, Intermediate and Standard car categories are permitted to be driven into Italy.
In Balearic and Canary Islands, ONLY ONE ADDITIONAL DRIVER is allowed due to an Insurance restrictions.
Chauffeur Driven Service :
Available on request in certain stations. Details are available from Europcar Reservation Office.
Environmental Tax:
The Balearic Government could approve soon an environmental tax for the rentals made in the Balearic Islands to be paid in the moment of the check out. Please, find further information at you Europcar counter.
Tax: 15%
Additional driver: N/A
Age: Minimum 23 Years
Airport surcharge: N/A
Cash rental deposit: Allowed
Chauffeur driven service: Allowed
Credit cards accepted: Visa American Express Mastercard
Delivery / Collection: Eur 1 per km
Driving licence: An international driver's License or Country License is required in English. Apart the IDP customers should apply the Temporary Driving permit from AASL in advance before customers arrival to SL.
On behalf of customers we have organize in advance before customers arrival to SL, so we need the following documents by email or via WhatsApp.
The driver needs to present Passport Copies, Passport size Color Photos of the driver and Contact Mobile Number. E mail : europcarsrilanka@yahoo.com
Fuel: Yes
Insurances: CDW THW One-way rentals:
1) Domestic: Not Allowed
2) International: Not Allowed
Crossborder: Not Allowed
Other services: n/a
Restriction of use: n/a
Use of Winter Tyres: n/a
Tax :
None.
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum 18 years.
Driving licence :
Held for at least six months.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Mastercard, Visa.
Insurances :
Collision Damage Waiver : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available.
B) International : Not Available.
Other Services :
Not Available.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Tax: 5% CRT
Additional driver:
Allowed Price is $5/day to a maximum of $25
Age
Minimum licence period for rental:1 year Minimum age for rental : 21 years old
Airport surcharge:
NO Cash rental deposit: NOT ALLOWED
Chauffeur driven service:
NOT PROVIDED
Credit cards accepted:
Visa American Express Mastercard
Delivery / Collection:
ALLOWED Price is $30
Driving licence:
Driver's license appropriate for the vehicle and minimum licence period and age for the given ACRISS cateogry. Driver license must be written in Latin alphabet.
Fuel: Refueling charge : $20 Price for Unleaeded (subject to change) : $1,65/L Price for Diesel : $1,57/L
Insurances: CDW SCDW
One-way rentals:
1) Domestic:
2) International: ALLOWED, $30 but only for Saint Martin
Crossborder: Allowed only between Saint Martin and Sint Maarten Without charge
Other services:
Child Seat For Infant, 4,80769€ without tax/day
Child Seat For Baby, 4,80769€ without tax/day
Child Seat For Toddler, 4,80769€ without tax/day
Child Seat Booster Seat, 4,80769€ without tax/day
Restriction of use:
Forbidden to use the rent vehicle for any remunerated activity like public transportation or Taxi
Frobiddent to use the rent vehicle for racing competition
Forbiddent to use the car outside the legal road
Use of Winter Tyres:
Not Applicable
Specific note:
The vehicle is delivered in good condition and must be return in the same condition.
Any damage noted on the vehicle on its return will be charged to the tenant
Tax: 4% (TGCA)
Additional driver: Allowed Price is 5€/day to a maximum of 25€
Age: Minimum licence period for rental : 1 year, Minimum age for rental : 21 years old ,
Airport surcharge: NO Cash rental deposit: NOT ALLOWED
Chauffeur driven service: NOT PROVIDED
Credit cards accepted: Visa , American Express , Mastercard ,
Delivery / Collection: ALLOWED Price is 30€
Driving licence: Driver's license appropriate for the vehicle and minimum licence period and age for the given ACRISS cateogry. , Driver license must be written in Latin alphabet.
Fuel: Refueling charge : 20€ Price for Unleaeded (subject to change) : 1,65€/L Price for Diesel : 1,57€/L Insurances: CDW THW
One-way rentals: 1) Domestic: ALLOWED, 30€ 2) International: ALLOWED but only for Sint Maarten, 30€
Crossborder: Allowed only between Saint Martin and Sint Maarten Without charge
Other services: Child Seat For Infant: 4,80769€ without tax/day Child Seat For Baby, 4,80769€‚¬ without tax/day, Child Seat For Toddler, 4,80769€‚¬ without tax/day, Child Seat Booster Seat, 4,80769€‚¬ without tax/day,
Restriction of use: Forbidden to use the rent vehicle for any remunerated activity like public transportation or Taxi, Frobiddent to use the rent vehicle for racing competition, Forbiddent to use the car outside the legal road,
Use of Winter Tyres: Not Applicable,
Specific note: The vehicle is delivered in good condition and must be return in the same condition. Any damage noted on the vehicle on its return will be charged to the tenant,
Tax :
10%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
19 or 21 years, according to car groups.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
None.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection : Charges may vary by station and by car group.
Delivery / Collection
Available Within and Outside City limits. Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between all Europcar locations. B) International : Not Available.
Other Services :
Details are available from Europcar Reservation Office.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Certain categories are chauffeur drive only. Available upon request. Details are available from Europcar Reservation Office.
Tax :
8%
Airport Surcharge :
USD 50
Age :
21 years.
Additional Driver :
Additional driver free
Driving licence :
International license is required
Cash Rental deposit :
No.
Credit Cards Accepted :
Visa, Master Card.
Insurances :
LDW 10$ p/day, LDW EXCESS USD 400
Delivery / Collection
Free in town, for the first 15 KM , 10 USD for the additional 10 KM after the free distance, 0.5 USD p/km for any additional KM beyond 25 KM.
One-Way Rentals :
A) Domestic : USD30.
B) International : Not available.
Restriction Of Use :
See Restricted Area List
Chauffeur Driven Service :
3 DAYS WEEKEND : USD 125
1 TO 6 DAYS : USD 60 P/DAY
7 TO 29 DAYS : USD 50 P/DAY
30+ DAYS : USD 40 P/DAY
BASED ON 8 HOURS PER DAY / EXTRA HOUR IS USD10.
Tax :
15%.
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
19 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years.
Cash Rental deposit :
No cash rental deposit accepted.
Credit Cards Accepted :
American Express, Diners Club, Mastercard, Visa.
Insurances :
Super Deductible Collision Damage, S.C.D.W., Super Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Available within and outside city limits.
One-Way Rentals :
A) Domestic : Available. B) International : Available.
Other Services :
Child Seat Baby, Child Seat Toddle, Child Seat Infant.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Sweden
Tax:
25%
Deposit policy:
Total rental estimate+ 3000 SEK
Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Age:
Minimum 18 years.
Airport surcharge:
Yes. Details are available from Europcar Reservation Office.
Cash rental deposit:
Cash Rental deposit not available.
Chauffeur driven service:
Not available.
Credit cards accepted:
American Express, Diners Club, Eurocard, Mastercard, Visa. No debit cards accepted,
Delivery / Collection:
Available Within and Outside City limits.
Driving licence:
Valid driving licence is required.
Insurances:
Deductible Collision Damage, C.D.W. and Theft Protection.Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Details are available from Europcar Reservation Office.
Other services:
Child Seat Infant, Child Seat Toddler, Luggage Rack, Navigation System.
Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Use of Winter Tyres:
Mandatory from December till April : Snow Tyres
Financial qualification:
Not available.
Environmental Tax:
Charges may vary by station. Details are available from Europcar Reservation Office.
Click Here to download Terms and Condition for Switzerland
Tax: 7.70%
Airport Surcharge: At airport locations, 20 % of the net value of the rental and protections/insurances
Age: Minimum age 19, for some vehicles the minimum age is 21 or 25. Minimum age for E-Scooters is 16. A Young Driver Fee applies for drivers below 25 years of age. Details are available from Reservation Office.
Additional Driver: With the consent of the renter, the vehicle may be driven by other persons. Details are available from Reservation Office.
Driving licence: Held for at least one year. Licences issued outside Switzerland must be clearly identifiable as a driving licence, otherwise an International Driving Licence will be required. Important: The International Driving Licence without National
Driving Licence is not accepted. Digital Driving Licences (E-Licences) are not accepted. A driver's license may not have a geographic limitation or bear designations or inscriptions that indicate a possible geographic limitation. A Passport/ID must also be provided.
Cash Rental deposit: Not possible.
Credit Cards Accepted: AX American Express, CA Mastercard, DC Diners/Discover, JCB Japan Credit Bank, VI Visa, VIEL Visa Electron. Prepaid/Virtual/Non-personal cards are not accepted. Restriction on prepaid bookings: Only the cardholder can benefit from prepaid rates and must be present at pickup of the vehicle and provide the same payment card as used for prepayment to cover any additional non-anticipated charges not covered by the prepayment amount. The cardholder will be named as renter and main driver on the rental agreement, anyone else will be an additional driver.
Protections/Insurances: Liability insurance, CDW (Comprehensive protection against collision/burglary), THW (Comprehensive protection against theft), BASIC (“Package“ comprehensive protection against collision/burglary/theft), MEDIUM (“Package“ comprehensive protection against collision/burglary/theft, passenger insurance, additional protection for glass, lights & tyres), PAI (Passenger insurance), WWI (Comprehensive protection for glass, lights & tyres), GIT (Goods insurance). Charges and dedutibles may vary by protection/insurance, station and car group. Details are available from Reservation Office.
Delivery / Collection: Available. Details are available from Reservation Office.
One-Way Rentals: Available. Details are available from Reservation Office.
Other Services: GPS Navigation System, Child Seats, Winter Tyres, Ski Racks, Snow Chains
Chauffeur Driven Service: Available. Details are available from Reservation Office.
Restriction Of Use: It is permissible to use the vehicle in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Great Britain, Hungary, Ireland, Italy, Luxembourg, Norway, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands. This also applies to use of the vehicle on islands within these countries (except for the Azores, Canary Islands, Madeira and overseas territories). The use of the vehicle in Croatia, Czech Republic, Hungary, Slovakia and Slovenia is only permitted with the prior consent of the Lessor and conclusion of a cross-border surcharge and must be stated on the rental agreement. The use of the vehicle in any other country shall constitute a material breach of contract and shall result in the abrogation and repeal of all limitations of liability. It is expressly prohibited to cross the border into Croatia, Czech Republic, Hungary, Slovakia and Slovenia with the following car categories: U... (Premium Elite), L... (Luxury), W… (Luxury Elite), O… (Oversize), X... (Special). Vehicles with 6 and more seats (buses) are exempt from this restriction.
Use of Winter Tyres: a) Mandatory from 15.11. until 30.04. b) Optional from 15.10. until 14.11. Details are available from Reservation Office.
Others conditions for car hire in your country:
- Cancellation fee applies: CHF 75.
-. "No Show" fee (failure to collect the vehicle) applies: CHF 250
.-. Administration charges in the event of a fine/penalty and damage/accident apply.
Details are available from Reservation Office.
Tax :
None.
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21, 25 or 28 years, according to the car group.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two or three years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
American Express, Eurocard, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection : Charges may vary by station and by car group.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between all Europcar stations.
B) International : Not Available.
Other Services :
Child Seat Toddler, Child Seat baby, Child Seat Infant.
Restriction Of Use :
An international driving licence is required for foreign customers. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Chauffeur is available in Syria.
Chauffeur overnight fee, dinner and accomodations are not included and will be charged locally. Chauffeur service include in rates : - 8 working hours (Extra charge hour will be charged locally) - Chauffeur lunch during working hour Available upon request. Details are available from Europcar Reservation Office.
Click here to download the terms and conditions for Tanzania
Restricted Area:
Customers are prohibited from taking cars to the National Park or Games Reserves, if they do so, there will be penalty of $500 per day.
Driver & license requirements:
Customer Full Name, Residential Address & Telephone Number.
Local Contact (Phone Number) details.
Original Passport copy or national ID card
Credit card:
International Driving licence
**Zanzibar Station- Only International License is not enough to drive the car, Customer need to
take temporary license from local authority to drive the car.
**$10 per month would be charged to issue the driving permission in the city.
Age Criteria:
Must be atleast 20 and under the age of 70.
Security deposit:
At pick-up, the main driver will leave a refundable security deposit of $500.00 on all car models.
In case the security deposit is paid via credit / debit card, bank charges (3%) and local taxes would
apply at the time of refund.
Accepted cards:
MasterCard
Visa
Currency Acceptance:
Both USD & TSH & Cash also accepted.
Airport Surcharge:
$20 Per Rental Airport surcharge.
KM Limit:
100KM fixed limit per day, Extra per KM would be charged incase of above 100KM drive during rental days average.
Outstation Driver Surcharge (Applicable on Chauffeur Drive Rentals)
Outstation Driver Allowances - $25 Per Day, Applicable on daily rentals in case of outstation rental only.
Additional drivers:
An additional driver fee will apply for any additional driver: $20 per day, including tax, up to a maximum of $400.00 per rental.
Young Driver Surcharge & Senior Driver Surcharge:
If the main driver's age are more than 18 Years and less than or equal to 20 Year then Young driver Young driver surcharge would be applicable $10 Per day , up to a maximum of $100 per rental (Month).If the main driver's age are more than 65 Years and less than or equal to 70 Year then Senior driver surcharge would be applicable $10 Per day , up to a maximum of $100 per rental (Month).
Outside Office Hours Charges:
Out-of-hours service available on request: pick up / drop off the car outside the counter's normal opening hours. There will be a fee of $10.00 ($10 for pick up & $10 for drop) which you will pay when you sign the rental agreement.
Arrival details Needed:
Car hire company needs your hire detail atleast 3 days before your rental start - Flight Details, Contact details etc,
If your flight is delayed, please call the rental counter during their opening hours.
Note - If you do not provide your flight number, the car hire company
cannot be held responsible if your plane is delayed and as a result your car is not available.
Traffic Fines & Tolling Fees:
All toll fees, Entry Fee, Traffic Fines and Parking charges etc during the rental period will be borne by the Renter.
Delivery & Collections:
Delivery (Local) would be charged USD 20 (upto 20KM) and USD 0.5 for every extra KM.
Delivery (outstation) would be charged USD 1 Per KM.
Fuel Policy
The fuel tank will be either full or part-full. When you pick the car up, please check how much fuel there is. On return, as long as you've replaced the fuel you've used, you’ll pay no fuel fees.
If there’s any fuel missing when you drop your car off, you'll be charged both a refuelling fee
and the cost of the missing fuel (at the current market price per litre/gallon).
Extension of Rental:
If the Renter wishes to extend the rental beyond the original return date, authorisation must be obtained from Europcar Tanzania,
Additional rental days will be charged directly to the Renter's account or credit card at the
prescribed rate.
Crossborder:
Cross border drive not allowed, without prior approval from EC Tanzania.
Cancellation Policy:
Europcar Tanzania will charge the renter $50 cancellation fees, if the Renter fails to cancels the reservation 48 Hours before the time of rental.
If customer cancelling the reservation 12Hrs or before the time of rental then Europcar
Tanzania will charge $100.
No show Fees:
A no show fees $100 or Rental Amount (whichever is lower) will be charged to the client or the renter counter in case of No Show.
Tax:
In Tanzania 18% VAT is applicable in all services rented.
Insurances :Deductible Collision Damage, C.D.W. and Theft Waiver: Charges may vary by car group.
Our basic level of cover is already included in the price. Damage Cover Products to reduce the standard damage liability fee may be purchased at extra cost depend on vehicle categories, including Premium,SCDW, CDW, THW, STHW. Refer full terms and conditions of Coverage rental available at europcar.com or Please click on the Terms & Condition PDF Link.
Restriction of Usage
There may be no cover in some circumstances even if Damage Cover products have been purchased. Refer full terms and conditions of rental available at europcar.com. for full details of exclusions to cover or Please click on the Terms & Condition PDF Link.
Tax :
VAT: As required by Thai laws (currently at 7%).
Age :
A minimum of 18 years.
Additional Driver :
Auhtorized, with a minimum age of 18 years.
Driving licence :
Validity is required.
Cash Rental deposit :
Not required.
Credit Cards Accepted :
Visa, American Express, Mastercard
Insurances :
Collision Damage Waiver (or Super), Theft Waiver (or Super) and Personal Accident Insurance will be provided under the Renter's requirements.
Delivery / Collection
As agreed in the Rental Agreement.
One-Way Rentals :
A) Domestic : Provided, as agreed in the Rental Agreement.
B) International : Not provided.
Restriction Of Use :
As provided in the Additional Terms and Conditions of the Rental Agreement (attached above).
Chauffeur Driven Service :
Not provided.
Fuel :
A full tank of fuel is provided by the Owner on the receipt date of Rented Vehicle, and by the Renter on the date of return.
Other services :
As agreed in the Rental Agreement.
Use of Winter Tyres :
Not provided.
Click here to download Terms and Conditions for Trinidad and Tobago
Tax: 12,50%
Additional driver: The price of each Additional Driver is $10 USD per rental day.
Age: The minimum age to rent with Europcar Trinidad $ Tobago is 25years old and the maximum age is 70 years old. Young Driver not available.
Airport surcharge: 10%
Cash rental deposit: There is a mandatory deposit of USD375 with each rental. This does not represent your extent of liability to the vehicle. Debit cards and Cash are not accepted for deposit.
Chauffeur driven service: Not Available
Credit cards accepted: Europcar Trinidad & Tobago accepts all major cards (Visa, Master Card, American Express).
The following are our policies as it relates to credit cards:
The credit card must be valid up to a date no less than two months after the expected vehicle check in date.
The credit card holder must be present at the time of rental and will be required to present valid identification (driver’s licence, passport).
Delivery / Collection: Hotel and corporate delivery and pick up during normal working hours FREE.
Driving licence: Europcar Trinidad & Tobago accepts all Driving License held for at least three years for all car groups, and drivers over 25yrs old. Authorized copies of Driver’s Licences are Not accepted.
Fuel: Our Full Tank Option gives our customers the possibility of returning the vehicle as empty as they want without applying any missing fuel penalty fee, this option is great for customers who do not want to worry about finding a gas station and fill up the tank at the return time. With this option, you purchase the fuel upfront with your rental at a discounted fee. If fuel is not purchased with the rental, you will be expected to return the vehicle with no less fuel than received. If the vehicle is returned with less fuel then a refueling charge will be applied.
Insurances: The following is Europcar Trinidad & Tobago policy regarding Liability Waivers and Excess.
1. The Renter will be held responsible for returning the vehicle in the same condition in which it was received and is therefore liable up to the full value of the vehicle.
2. The Renter’s Liability can be reduced by the purchase of Liability Waivers. The basic coverage of Loss Damage Waiver (LDW) is mandatory for all rentals, unless customer can provide evidence that he has alternative form of international coverage. If alternative coverage is presented, customer is responsible for payment of all damages to Europcar Trinidad & Tobago and documents will be provided for the customer to make a claim from his alternative insurer.
3. All Waivers carry an Excess. The Excess amount represents the amount of the Renter’s Liability. The Renter is covered in excess of that amount.
4. Europcar Trinidad & Tobago Does Not offer Zero Excess.
5. Some credit card companies offer Car Rental Insurance to their elite customers. In some instances Europcar Trinidad & Tobago will accept this in lieu of liability waivers. To be accepted, the Renter must demonstrate sufficient proof of applicable coverage. Proof must be provided in writing, in the form of a Proof of Coverage Letter issued by the card holder’s bank and must mention: the specific type of card covered, the max amount of the coverage, the maximum rental duration of the coverage, and must specify that coverage is applicable in Trinidad & Tobago.
a. It is the Renter’s responsibility to provide proof of coverage.
b. In order to use the coverage provided with a credit card, all charges associated with the rental (including deposits) must be placed on that same card. Partial payments with cash or another card is not allowed even if the other card also has coverage. Also, the credit card holder must be named on the Rental Agreement. If by using the coverage provided by the credit card, the Renter declines the purchase of the Liability Waiver, he/she will still be liable for the full value of the vehicle and must settle all charges with Europcar Trinidad & Tobago and claim back from their card issuer or underwriter
Other: Thank you for choosing Europcar as your car rental company during your visit to Trinidad & Tobago.
Click here to download the terms and conditions for Tunisia
Tax:
All rates and fees include 19% VAT.
Additional driver:
12,000 Tunisian Dinars per day, no more than 360,000 Tunisian Dinars per hire, there can be only
one additional driver per contract.
Young driver:
20,000 Tunisian Diners per day, not more than 600,000 Tunisians Dinars per rental.
Age:
The renter and the driver must be 21 years old and present a valid identity card or
passport and a driving license of at least one year. For the Compact, Intermediate,
and Standard car groups, the minimum age is 25 years. For Premium car groups, the
minimum age is 30 years Copied documents or faxed documents are not accepted.
All drivers under 21 must pay extra for the young driver for the Mini, Econmic and Helite categories
All drivers under the age of 25 must pay extra for the young driver for the Compact, Intermediate and
Standard categories.
All drivers under the age of 30 must pay a supplement for the young driver for Premium categories.
Airport surcharge:
The airport surcharge is 15,000 Dinars
The train station surcharge is 15,000 Dinars
Cash rental deposit:
We accept all major credit cards: Visa and MasterCard and all Europcar payment and cash payment is allowed.
Cash deposit is allowed. Cash or debit cards are not accepted by Europcar Tunisie as a method of payment.
Chauffeur driven service:
On request
Credit cards accepted:
We accept all major credit cards: Visa and MasterCard and all Europcar payment methods is allowed.
Delivery / Collection:
Paid but with additional fees. Available only on request.
For more information, please contact our booking department at booking@europcar.com.tn
Driving licence:
Minimum Driving License period for MBMR-MDMR-MDAR-EDMR-EWMR-HDMR: 2 years
For CMDR & CDAR: 3 years
For IDAR-IFAR-SMDR-PDAR-PVMD: 5 years.
Fuel, oil and water:
The car is rented with full tank and the fuel consumption is the tenant's responsibility.
A refueling fee of 35,000 Tunisian Dinars plus the missing fuel surcharge plus 25% will apply if the vehicle
is not returned with the full tank
There is an option to pre-pay for fuel at the beginning of the lease at the price of the service stations.
Additional charges will apply if the driver recharges the car with bad fuel. The charge is: 250,000 Dinars
plus the costs for a fuel tank, plus any expenses for the damage of the car.
It is the responsibility of the renter to check the water and oil levels as well as the tire pressure and the damage caused by the negligence of these is not covered and would be considered as improper use of the vehicle.
Insurances:
Excess
If CDW and THW are purchased or included in the tariff, the maximum liability of the renter in case of damage or theft to the rented vehicle is the amount of money called "Excess". This limitation is subject to the tenant's obligation to inform the Europcar office within 12 hours of the event and to provide the police documents for the accident.
Basic insurance
Liability is included in the rental cost and the car is covered according to Tunisian law. A copy of the document is available in the car for inspections.
Damage Damage Waiver / CDW / can be purchased or included in the rental rate and limits the renter's liability to the base excess. Collision insurance does not cover tires, windshields, goggles, underbody and missing parts.
Flight Waiver / THW / can be purchased or included in the rental rate and limits the renter's liability to the basic excess.
Individual accident insurance / PAI /
20,000 Tunisian Dinars TTC per day - in case of personal injury due to an accident, the insurance covers an allowance of up to 50,000 Tunisian Dinars per passenger in the rental car, including the driver.
Super Personal Accident Insurance / SPAI /
40,000 Tunisian Dinars TTC per day - in case of bodily injury due to an accident, the insurance covers an allowance of up to 100,000 Tunisian Dinars per passenger in the rental car, including the driver.
Super Collision Damage Waiver / SCDW
Super Collision Damage Waiver / SCDW- reduces the excess to 50% of the initial value only in case of damage but does not cover the windshield, lights, tires, goggles and underbody of the vehicle.
Super Theft Waiver vs. Flight Flight / STHW
Super Theft Waiver vs. Flight Theft / STHW - reduces the excess to 50% of the initial value only in case of theft.
All Super Covers are in Tunisian Dinars per day and are not refundable.
NB: The payment of one of the super insurances does not relieve the renter of the obligation to obtain and provide Europcar Tunisia with a written report from the police in case of damage or theft.
There is no cover and the tenant must pay the total amount of damages or losses in case of:
- Damages or theft are reported only up to 12 hours to Europcar Tunisia and immediately to the police and a police report or reference number obtained;
- Loss of windshield wipers, antennas, car emblems, mirrors, neglected windows, rims;
- Damage or loss of interior parts;
- Any event resulting from the abuse of alcohol or drugs;
- Damage to the rented vehicle due to off-road driving;
- Any unauthorized repairs;
One-way rentals:
1) Domestic: One-way and domestic rentals are allowed and for an additional fee. There is a minimum rental of 1 day per rental. If the domestic one-way is not allowed, the amount of the penalty is 200.00 Euro.
2) International: If the international one way is not allowed, the amount of the penalty is 25.000.00Euro.
Other services:
Baby seat 15,000 Tunisian Dinars per day, no more than 225,000 Tunisian Dinars per rental. In case of loss or theft, the baby seat will be charged 300,000 Tunisian Dinars
Navigation system 35,000 Tunisian Dinars per day, no more than 525,000 Tunisian Dinars per rental. In case of loss or theft, the GPS will be charged 800,000 Tunisian Dinars. For missing parts such as charger, holder or bag missing navigation 50,000 Tunisian Dinars fees will apply.
Restriction of use:
The minimum rental period is 24 hours with a grace period of 29 minutes. If the delay is greater, a full day fee will apply.
Outside rental hours - we respond to late bookings. For rentals in all resorts from 00:00 until 06:59 and from 22:01 until 23:59, a fee of 50,000 Tunisian Dinars will apply.
Specific note:
Option and additional fees:
Lost vehicle documents: a fine of 500,000 Tunisian Dinars will be applied.
Car keys lost: a fine of 500,000 will be applied.
Administrative costs in the event of an accident: In the event of an accident, a non-refundable fee of 50,000 Tunisian Dinars is deducted to cover the administration costs, regardless of the driver's liability and the applicable guarantees.
Lost/stolen Parking ticket: In case of loss/theft of a parking ticket at the airports where Europcar Tunisie is present, the renter must pay a non-refundable fine of 30,000 Dinars including tax.
IMPORTANT: Please note that according to Tunisian law, the authorities have the right to seize the vehicle's registration card if the lessee has consumed alcohol or intoxicants while he was in possession or driving the rented vehicle. In the same way, the driving of the vehicle without the rental contract or if the vehicle is driven by a person not served on the rental contract, in such cases, the tenant will be charged a fine of 500,000 Tunisian Dinars.
Cross border authorization: Strictly forbidden in Tunisia, the amount of the penalty will be 25.000 Euros.
Outside rental hours: we respond late bookings. For rentals in all resorts from 00:00 until 06:59 and from 22:01 until 23:59. A fee of 50,000 Tunisian Dinars will apply.
Traffic violation fines: If traffic violation fines are received, an administrative fee of 100,000 Tunisian Dinars plus the penalty amount will apply.
Rates: Rates are in Tunisian Dinars and include unlimited mileage, Collision Damage Waiver insurance, anti-theft and 19% VAT.
Credit card authorization: When you arrive at the rental location, you will be asked to leave a deposit for your rental. The deposit amount will be authorized on your credit card but not debited from your account. The deposit is intended to cover additional costs. The deposit amount is calculated as follows:
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3,000 Tunisian Dinars for the Mini and Economic categories
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4,000 Tunisian Dinars for the Helite categories
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5,000 Tunisian Dinars for the Compact categories
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6,000 Tunisian Dinars for Intermediate and Standard categories
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10,000 Tunisian Dinars for the Premium categories
Plus the fees payable by the driver at the counter.
The amount of the deposit PRE-AUTHORIZATION will be blocked on the credit card of the customer to cover the possible accidents, incidents, fines of the circulation: the same will be automatically released in 2 weeks as long as no traffic fine has been recorded on the customer's rental (Europcar is not liable for any difference between the blocked amount and the paid-up amount resulting from the fluctuation of exchange rates and other possible bank charges).
Accident: In case of damage or accident to the car, an accident report must be completed. If this document is not delivered to the rental agency within 24 hours, the renter is responsible for all damages. Obtaining this document is the responsibility of the tenant.
Use of the vehicle policy: The renter must keep the rented vehicle in a clean, safe and healthy condition. Otherwise, fees may apply up to 500,000 Tunisian Dinars. At the time of rental of the vehicle, the cost of unreported damage as well as damage without police report would be fully charged to the renter's account. Our vehicles are not allowed to be used to travel outside ordinary tarmac roads; the customer will be responsible for paying all damages, necessary repairs and towing costs. The renter undertakes not to allow anyone to drive the rented vehicle unless authorized by Europcar. The renter agrees that neither he nor any of the additional drivers listed will use the vehicle to push, pull or tow objects, to teach driving, to rent the vehicle. Lessors who do not respect these conditions will be held responsible for all costs resulting from damages, fines and other charges.
Check-out and registration of the vehicle: Europcar will proceed to a check-out state and a check-in status of the vehicle at the time of delivery or reception of the vehicle to ensure the conditions and status of the vehicles rented. Any anomalies that are not served on this state will be the responsibility of the renter.
Vehicle returns:
Early returns:
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If you return the vehicle before the return date and time indicated on the Rental Agreement, the Rental Period will end when you return the vehicle to the Europcar Agency and after delivery of the vehicle keys to an Europcar Agent.
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If you have prepaid at the booking stage, we will not refund the prepaid or unused daily rental
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If you paid the rent at the time of the delivery of the vehicle and you return the vehicle earlier, you will be entitled to a refund but the price of the rental may change depending on the duration used as Europcar Tunisia applies a decreasing rate depending on the number of days of rentals.
Lost objects: Eurocpar Tunisie is not responsible and declines any responsibility for all the objects forgotten in the vehicle, the customers must check not to have forgotten anything in the car at the time of the return.
Return failure: If you have extended the rental period and we do not hear from you during a 12 hours delay in return delay, we will consider the vehicle stolen and report it to the police. We will use all legal means to recover the vehicle (which may include repossession or application for a court order requiring you to return it and / or pay us an amount equal to the market value of the vehicle).
Click here to download Terms and Conditions for Turkey
Tax:
VAT: 20%
Additional driver:
Charge is 2.00 Euro per day, and maximum 20.00 Euro per rental.
Age:
Any driver, 21 - 28 years of age, according to vehicle categories, holding an accepted and valid driving license
of at least 1 year old, is entitled to drive our rented vehicle/s.
Maximum accepted age for a driver is 75 years old subject to being physically fit to drive. Non latin alfabet
drivers licences are not accepted, International Driver Permit with the original drivers license is accepted.
EDMD: 21
CCMD: 24
CDMD: 26
CDAD: 26
SDAD: 26
PDAD: 28
Airport surcharge:
Airport Surcharges will be applicable to rentals starting from the Airports in Turkey.
Surcharge differs from 2% to 8%, please refer to rate conditions.
Airport Charge of 8% at Istanbul Ataturk, 6% at Ankara, Antalya, Bodrum, Dalaman, Istanbul Sabiha Gokcen, İzmir,
2% at Adana, Ayvalık, Diyarbakır, Elazıg, Erzurum, Gaziantep, Samsun and Trabzon airports.
Cash rental deposit:
Cash rental deposit is not accepted at all the rental locations.
Debit cards are not accepted by Europcar Turkey as a mean of Deposit.
Chauffeur driven service:
Please check with Europcar Turkey Resevation department at (rezervasyon@europcar.com.tr)
Credit cards accepted:
American Express, Master Card, Visa, Eurocard, Diners Club are accepted. Rental charges will be collected directly
at check-out and a pre-authorization deposit amount of estimated rental charges plus 300 Euro will be blocked
on client’s credit card to cover possible traffic fines. Deposit will be automatically released in 3-4 weeks time
as long as no Traffic Fine/s gets recorded on client’s rental. (Europcar is not responsible for any difference
between the amount blocked & the amount released resulting from the fluctuation of foreign exchange rates and
other possible banking charges).
Delivery / Collection:
Free within city limits and working hours (only in cities where Europcar has offices).
Outside city limits delivery/collection charge is 1,50 Eur per kilometer from the nearest Europcar location.
Available only on request. For more information please contact our Reservation Department at
rezervasyon@europcar.com.tr
Driving licence:
Renter and driver must have an accepted and valid driving license for at least 1 year for Economy,
2 years for Compact, Intermediate and Standard and 3 years for Full size, Premium and Luxury.
Photocopied documents or documents sent by fax are not acceptable.
All drivers under 26 years old must pay an additional charge for young driver for groups Compact to Intermediate
and Standart.
Fuel:
The car is rented with full tank and the fuel consumption is on renter’s expenses. A refueling fee of 10.00 Euro
plus missing fuel charge (at gas station prices) will apply if the vehicle is not returned with full tank.
There is an option to prepay a full tank of fuel at the beginning of the rental at the price of the gas stations and
return empty tank. If the vehicle is provided with specific amount of fuel, return the vehicle with the same amount
you were given.
Note. An additional charge will apply if the driver refuels the car with wrong fuel.
Insurances:
CDW, THW and Third Party Liability is included in the rental charge and the car is covered according to Turkish law.
A copy of insurance document is available in the car for inspections.
CDW Collision damage waiver does not cover tires, windscreen, glasses, and the underbody damages of the
vehicle as well as the missing or broken parts or interior damages. Excess applies,
If CDW and THW are purchased or included in the rate, the renter’s maximum responsibility in case of
damage or theft to the rented vehicle is the Excess amount. This limitation is subject to the
renter’s obligation to inform Europcar office within 24 hours from the event and provide documents from the
police for the accident.
WWI covers the non-accidental damages of windscreen, lights, tires, glasses and the mirrors of the vehicle, but
the underbody of the vehicle is not covered.
PAI Personal Accident Insurance 8.00 Euro per day – in case of personal injury due to an accident the insurance
covers compensation up to 5.000 Euro per passenger in the rented car, including the driver.
One-way rentals:
1) Domestic: Domestic One-way rentals are allowed only on request with additional charge. One-way rates differ
according to rental locations, please check reservation details.
Important note. If the domestic one-way is not authorized by Europcar the penalty amount is 150.00 Euro.
2) International: International One-way rentals are not allowed.
Other services:
After Hours rentals: 10.- Euros Young Driver - 4.- Euro per day, 40.- Euro per rental. Snow chains: 5.- Euro per day, 50.- Euro per rental. Baby, Child, Infant, Toddler seat: 4.- Euro per day, 40.- Euro per rental. Navigation system: 6.- Euro per day, 100.- Euro per rental.
Winter tyres - 5.- Euro per day and 50.- Euro per rental. Applicable from 1st November till 31st March.
Penalty charge in case of damage or loss of special equipment is 100.- Euro (GPS navigation system device)
For missing parts as charger, holder or missing bag of the navigation 10.- Euro charge will apply.
Fine administration fee - 10.- Euro.
Accident administration fee - in case of an accident or any damages fee of 50.- Euro.
Refuelling Service Charge - 10.- Euro.
Toll service Charge - 2.- Euro.
Lost registration documents 100.- Euro, Lost number plate 70.- Euro will apply.
Lost car keys - 150,00 Euro - 250,00 Euro depending on car manufacturer’s pricelist.
Lost/Stolen Parking ticket - In the event of loss/stolen parking ticket form airports where Europcar Turkey has
in-airport locations, the renter shall pay a non-refundable fine of 20.00 Euro.
Smoking and heavy smelling Fee – if vehicle returns with heavy smoking and smelling that needs to be removed
there is a 30.00 Euro penalty fee applicable.
IMPORTANT! – Please have in mind that according to Turkish Law the authorities have the right to seize the
vehicle registration documents if the renter has used alcohol or intoxicants while in possession or driving the
rented vehicle. In such cases the renter shall be charged for the days we are not able to use the vehicle according
to our standard rental rates.
Tax :
18%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
21 or 22 years, according to the car group.
Additional Driver :
Available, With the consent of the renter, the vehicle may be driven by other persons.
Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two or three years.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Visa.
Insurances :
Details are available from Europcar Reservation Office.
Delivery / Collection :
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between Europcar stations.
B) International : Not available.
Other Services :
Details are available from Europcar Reservation Office.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Available.
Click here to download Terms and Conditions for Ukraine
Tax:
20%
Additional driver:
6 EUR per day or max 30 EUR per rental incl. TAX
Age:
23 year old is the minimum age to rent a car
Airport surcharge:
18 EUR incl TAX
Cash rental deposit:
600 EUR in card authorisation, no cash accepted
Chauffeur driven service:
Airport transfers from 24 EUR incl. TAX
Credit cards accepted:
VISA
Master Card
AMEX
Delivery / Collection:
18 EUR within the city limits incl. TAX
Driving licence:
Must be hold for at least 2 years
Fuel:
Europcar vehicles are provided with the full tank and have to be returned with the same amount
If returned with less fuel 1 litter is 2 EUR
Insurances:
Basic insurance is included in the rate with 900 or 1200 EUR excess excl.TAX
One-way rentals:
1) Domestic: 120 EUR incl TAX
2) International: n/a
Restriction of use:
Cross border in only in case of proir written approval
Use of Winter Tyres:
Winter tires are provided free of charge
- To download a PDF version of the current UK T&Cs, CLICK HERE.
The UK Terms and Conditions of Hire (which we’ll refer to as ‘T&Cs’ from here onwards) together with the supplementary information that is contained in these UK specific website terms will apply to all rentals that start in the UK.
A copy of the UK T&Cs will be attached to your confirmation email (if you are booking online or via our Reservation Centres) or, if you haven’t pre-booked online or by phone, you will receive a copy when you collect your vehicle or when it is delivered to you (whichever applies). The T&Cs should be read in conjunction with the supplementary information that is provided below in this UK specific website.
If you are booking a car through the UK website for a rental in a different country please refer to the terms and conditions of hire in the country where you are heading because it is those terms that will apply to your rental. They will be different to the UK T&Cs and the supplementary information provided below due to local legal requirements.
PLEASE NOTE THAT UNLESS YOU HAVE EITHER SIGNED THE RENTAL AGREEMENT TO ACCEPT THE VEHICLE OR TAKEN POSSESSION OF THE VEHICLE WITHOUT SIGNING A RENTAL AGREEMENT THERE IS NO CONTRACT BETWEEN US.
- If you would like to contact us please CLICK HERE.
Age:
The minimum age generally to rent a vehicle from us is 22. The age policy may vary at certain Europcar Branches and any such variation will be indicated during the booking process. Section 2.3.4 (Who can drive the Vehicle?) of the T&Cs gives further details of our age policy and the young driver surcharge.
There is no maximum age restriction to driving one of our vehicles except in York where the maximum age is 75 years.
Driving Licence:
UK and Northern Ireland Driving Licence holders must
· have held a full and valid driving licence for a minimum of 12 months except for rentals starting from Plymouth, Exeter, Taunton, Carmarthen, Pembroke, Aberystwyth and Llanelli when the full and valid licence must have been held for a minimum of 2 years prior to picking up the vehicle; and
· satisfy the following endorsement restrictions (because this will dictate whether or not we can rent a vehicle to you or allow you to drive it):
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UK Driving Licence Endorsements
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Acceptable?
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UK Licence: UT10/20/30/40/50
(N. Ireland Licence: 50.08.290, 50.08.295)
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NOT ACCEPTABLE
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Any licence with two or more periods of disqualification
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NOT ACCEPTABLE
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Any licence with one period of disqualification or
Any licence with no periods of disqualification
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ACCEPTABLE ONLY AFTER 5 YEARS FROM DATE OF OFFENCE
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Any licence with one period of disqualification of less than 6 months
Or
Any licence with no periods of disqualification
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Refer to specific Endorsement Codes below
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DD10/20/30/40/50/60/70/80/90
DG10/40/60/80/90
DR10/20/30/31/40/50/60/70/80/90
(41.04.001, 41.04.002, 50.08.018, 50.08.123,
50.08.124, 50.08.125, 50.08.126, 50.08.127,
50.08.129, 50.08.130, 50.08.132, 50.08.133,
50.08.136, 50.08.139, 50.08.142, 50.08.201)
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ONLY ONE DD/DG/DR ENDORSEMENT ALLOWED
DD ENDORSEMENT - ACCEPTABLE ONLY AFTER 4 YEARS FROM DATE OF OFFENCE
DG/DR ENDORSEMENT - ACCEPTABLE ONLY AFTER 3 YEARS FROM DATE OF OFFENCE
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CD40/50/60/70/71
(50.08.204, 50.08.208, 50.08.212)
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ACCEPTABLE ONLY AFTER 5 YEARS FROM DATE OF CONVICTION
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BA40/BA60/CD80/CD90/IN10/MR19
(50.08.019)
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ACCEPTABLE ONLY AFTER 4 YEARS FROM DATE OF OFFENCE (IN10) / CONVICTION
(REMAINDER)
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MR09/MR29
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ACCEPTABLE ONLY AFTER 3 YEARS FROM DATE OF CONVICTION
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All Other Codes
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ACCEPTABLE
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NOTE: These restrictions apply to endorsements recorded on UK and Northern Ireland Driving Licences and will be considered in the order they are listed (e.g. if a licence has two or more periods of disqualification it is not acceptable even if the two corresponding endorsement codes are both acceptable on their own)
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and
· provide validation of their driving record each time they hire a Vehicle from us to drive in the UK. To do this they will need to use the DVLA online service “Share Driving Licence” (at https://www.gov.uk/view-driving-licence) to view and create a one-time passcode. To obtain the passcode the driver will be required to supply his/her driving licence number, National Insurance number and home postcode
If a driver is unable to obtain a passcode online then s/he should call the DVLA Customer Contact Centre on 0300 083 0013 (Mon - Fri 9am - 5pm). If this is not possible then provided the driver brings their National Insurance number with them when picking up a vehicle we can help them try to obtain the passcode by giving them access to Share Driving Licence.
For more information around the driving licence changes and guidance on using ‘Share Driving Licence’, drivers can visit: https://www.gov.uk/government/news/driving-licence-changes
Holders of the old style UK paper licence must also provide a Share Driving Licence passcode together with an additional form of photographic ID which can be a Full Valid Passport, an Armed Forces ID Card or a Police Warrant Card. No other form of identification will be accepted.
Non UK driving licence holders must provide:
· a full and valid driving licence which has been held for a minimum of 12 months. It must be clearly identifiable as a driving licence; entitle the licence holder to drive the category of vehicle they wish to rent from us and valid for use in the UK. If these conditions cannot be met then an International Driving Permit1 will be required (as well as your home driving licence);
and
· the following additional documentation: (i) Passport; and (ii) proof of entry into /exit out of the UK (e-tickets acceptable) 2.
1 If a Chinese driving licence is not accompanied by an International Driving Permit then we can accept a notary translation instead If your home country doesn’t issue International Driving Permits then a Letter of Endorsement issued by your home country Embassy or Consulate is acceptable.
2 Please note that section 2.3.3 of the T&Cs states that non-UK driving licence holders will be required to provide a second and additional ID document that shows their home address (eg., a utility bill). This is no longer required.
Additional Driver:
A car or van may be driven by other persons provided we give our consent and they meet the qualifications set out in section 2 (Who can rent and who can drive?) of the T&Cs. All drivers must meet our standard qualifications as set out in the T&Cs and provide a current Share Driving Licence passcode. A daily charge for each additional driver during the rental period may be levied. You will be advised of the cost for this during the booking process.
Animal Policy:
We do not allow any animals other than Assistance Dogs to be transported in our vehicles.
If you are travelling with an Assistance Dog we draw to your attention that we do not supply dog guards or any other form of animal restraint for our vehicles and you are therefore responsible at all times for the behaviour and well-being of your dog. This responsibility includes ensuring that the dog is suitably restrained at all times so that it remains safe; it does not distract the driver or cause risk or injury to you or any other passengers sharing the vehicle with you.
Please Note that we do not under any circumstances accept liability for damage suffered by the vehicle or for injury caused to the dog or to you or the driver or to any passengers as a result of your failure to keep the dog appropriately restrained and/or controlled.
In addition you are required to return the vehicle to us in the same condition as it was at the start of the Hire Period (fair wear and tear excepted). If it is returned to us in a dirty or messy and/or damaged condition to the extent that it will require specialist cleaning and/or repair before it can be rented to the next customer then you will be liable for the special cleaning/valet charge described in the Tariff Guide attached to the standard terms and conditions of hire (T&Cs).
Cancellation, Modification, Refund and No Show Policy:
This relates to situations where you may wish to cancel or modify your rental. Our policy for this is described under section 16 (What if I want to cancel or modify my booking?) of the T&Cs
Deposits:
In addition to the cost of the daily rental charge you will be required to leave a security deposit. This is explained in more detail under sections 9.1 (What are the other fees/charges that I may have to pay?) and 19 (Must I pay a deposit before picking up the vehicle?) of the T&Cs.
You can also review how the deposit is calculated at the following address on this website http://www.europcar.co.uk/terms-and-conditions/deposit-policy
Payment methods:
These are described in section 2.1.2 (Who can rent?) of the T&Cs.
Invoice:
You will receive a final invoice once all elements of your rental have been settled. You will pay or be charged the full amount in one or in several lots as agreed between us.
If you book a vehicle online:
· You may decide to prepay for your booking, for example, the daily rental charge of the Vehicle and accessories for the Hire Period and for any additional services or products. Your means of payment will be debited by the agreed amount but you will not receive an invoice for that prepayment as the confirmation email will be deemed the receipt for this. Once you have returned the Vehicle to us then we will establish whether any additional fees or charges apply and will supply an invoice to show the entire cost of the Hire Period. This invoice will be sent to you via email.
· If you decide not to prepay for your booking, you will be charged at the time you pick up your Vehicle for the amount of the rental charges for the Vehicle plus the deposit and for any accessories or additional services or products or additional Drivers or protections you decide to take out before you take the Vehicle away. The cost for this will be shown on the Rental Agreement and will be agreed with you before you sign the document. Any additional fees or charges will be charged, if applicable, when you return the Vehicle (if they can be calculated at that time) and we will supply an invoice to show the entire cost of the Hire Period. This invoice will be sent to you via email.
· If you have incurred extra costs such as fines or tolls or caused damage and/or loss to the Vehicle and/or accessories then we will charge you at a later date, together with any associated administrative charges if, after the Hire Period has terminated, we become aware of them.
Insurance and Protection Provisions:
These are described in full under section 26 (Europcar insurance and protection provisions) of the T&Cs
Delivery & Collection -
‘Deliver & Collect’ is our UK nationwide delivery and collection service that is available for cars, vans and our Selection range of cars. For a small fee and for your convenience we will Deliver to and/or Collect a vehicle from your home or your place of work or a hotel (although there are some geographical restrictions).
Deliver & Collect is available at all UK Europcar Branches except for airports and at London Woodford Green, London Enfield, London Croydon and Leeds City.
Deliver & Collect is provided subject to the following conditions:
· Deliver & Collect must be booked at the same time as you make your booking and you must provide an accurate contact number.
· Cost for Deliver & Collect:
Cars - Charge per delivery or collection:
1-6 day rental: Fixed charge of £10 and £2 per mile;
7+ day rental: £10 up to 5 miles; then £2 per mile thereafter
Any delivery or collection required within 48 hours of bookings will be subject to a £5 additional charge
Vans, Selection & Inbound reservations - Charge per delivery or collection:
Fixed charge of £10, then £2 per mile;
Any delivery or collection required within 48 hours of booking will be subject to a £5 additional charge
· Deliver & Collect is available:
· Monday to Friday 9-6pm
· Saturday 9-1pm.
· Sunday not available.
Deliver:
· Minimum booking notice
· Cars: 2 working hours for home address deliveries.
· Vans: 4 working hours for home address deliveries.
· All bookings will be confirmed by the Europcar Branch and we will Deliver the vehicle within 1 hour of the time that was agreed when you made your booking. You must ensure you are available to accept delivery of the vehicle and to sign the Rental Agreement.
· If we Deliver to
· Your home address: the address must be the same as both the payment card you used to make the booking and your driving licence and you must be available to accept delivery of the vehicle and to sign the Rental Agreement.
· Your business address or a hotel (not available for Selection vehicles): then you must give us 24 working hours notice and we will require proof of your home address (as above), and either proof of your employment at the premises or your status as a guest (at the hotel) at the time of delivery and you must be available to accept delivery of the vehicle and to sign the Rental Agreement.
If you are unable to provide us with the required information then we may refuse to leave the vehicle or we may ask you to complete the transaction at the Europcar Branch.
Collect
· We will Collect a vehicle from a home address or a business or a hotel address.
· You must be available to inspect the vehicle with us and to sign the collection paperwork when we come to Collect the vehicle
· All bookings will be confirmed by the Europcar Branch and we will Collect the vehicle within a 2 hour time-frame based on your selected time at the time of making the booking.
· If we Collect a vehicle from an address that is different to the Deliver address then a one-way charge may be incurred. The cost of the one-way charge will depend on the distance between the Collect address and the original hire Europcar Branch. You will be notified of this one-way charge during the booking process.
o We reserve the right to suspend, cancel or amend our Deliver & Collect service at any time without giving prior notice.
o We reserve the right not to Deliver a car if you do not agree, or fail to comply, with any of these conditions
Fuel and Refuelling Policy
All vehicles are supplied with a full tank of fuel and you are responsible for the consumption of all fuel from the point the vehicle leaves the Europcar Branch.
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If you collect the vehicle from the Europcar Branch and you return it to a Europcar Branch yourself then, unless you have taken the Full Tank Option (see section 18.2.2 of the T&Cs), you must return the vehicle to us with a full tank of fuel (see section 18.2.1 of the T&Cs ‘Full to full’ option). If you haven’t taken the Full Tank Option and you don’t return the vehicle with a full tank of fuel then we will charge you for the missing fuel at the national average litre price published by the RAC at the following website address: https://www.rac.co.uk/drive/advice/fuel-watch/ plus a Refuelling Charge (per litre) as shown in the Tariff Guide
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If you choose our Deliver & Collect service then you are responsible for the fuel we use to Deliver and the fuel we use to Collect the vehicle.
o The vehicle will leave the local Europcar Branch with a full tank of fuel
o Unless you have taken the Full Tank Option (see section 18.2.2 of the T&Cs) you are responsible for leaving the vehicle for us to Collect it with a full tank of fuel. If you don’t (and you haven’t taken the Full Tank Option) then we will charge you for fuel used to top up the fuel tank when we have returned it to the Europcar Branch (so this will include the fuel used by us when we Collect the vehicle). This top-up of fuel will be charged at the national average litre price published by the RAC at the following website address: https://www.rac.co.uk/drive/advice/fuel-watch/ plus a Refuelling Charge (per litre) as shown in the Tariff Guide
o If your collection point is within 5 miles of the local Europcar Branch, you will not be charged for any fuel used. Outside of this 5 mile radius you will be charged in line with the refuelling policy described in the paragraph above for all fuel used by us when we Collect the vehicle.
o We reserve the right to suspend, cancel or amend our Deliver & Collect service at any time without giving prior notice.
o We reserve the right not to Deliver a car if you do not agree, or fail to comply, with any of these conditions
-
You can find full details of the refuelling policy under section 18 of the T&Cs (‘What is the Fuel Policy?’)
Model Choice
Make sure your trip gets off to a smooth start with Europcar UK's Model Choice service.
Drive away in the make and model you choose!
In the event that Europcar is unable to provide the vehicle that you requested, due to mechanical issues or late returns from previous customers, you will either be offered an upgrade (if available) or the option to take a similar vehicle of the same category with a refund of the cost difference that you paid for your requested model, or a full refund.
One-Way Rentals within the UK
One-way hires are permitted between all Europcar Branches. One-way hire fees vary but apply to all one-way hires. The fees are included in the price quoted during the booking process (if you booked online or by phone through our reservation centres) or it can be provided by the Europcar Branch where you picked up your vehicle.
Baby and Child Seats
It is the law in the UK that all children under three years old must use an appropriate child restraint ("baby seat") when travelling in any vehicle and that all children aged three or more years old and up to 135cm (approx 4ft 5in) in height must use an appropriate child restraint ("booster seat") when travelling in a vehicle.
· You, as the driver, are responsible for ensuring that children under 14 years travelling in the vehicle use either a seat belt and/or the appropriate child restraint. .The penalty for offenders is a £30 fixed penalty notice or a maximum fine of £500 if a case goes to court.
· You may hire a baby seat and/or a booster seat at the daily rate set out in the Tariff Guide attached to the T&Cs. Please ask for details at your local Europcar Branch, or alternatively you can add this product to your booking via the 'add extras' button when selecting your vehicle.
Please note that whilst we can supply these seats we won't be able to fit the seat for your child. This is always your responsibility.
Travelling abroad:
Subject to certain restrictions a limited selection of our cars and vans may travel outside of the UK provided that:
· the vehicle will enter only the countries listed below;
· you have our prior consent; and
· you are carrying a valid VE103B 3 form; and
· you have purchased our Europdrive Pack 4.
A Green Card is not necessary.
You must contact your Europcar Branch either at the time of booking or at the point of checkout and before travelling to ensure your vehicle is not subject to any restrictions and to obtain the relevant consent. Please note that without the correct documentation (a valid VE103B form), you could be turned back from the border or the vehicle may be impounded or you may be subject to, and liable for, a considerable charge.
The charge set out in the Tariff Guide attached to the T&Cs will be made for our Europdrive Pack and is payable by all customers that we agree may take their rental vehicle for travel to or in any of the following countries :
- Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Iceland, Republic of Ireland 5, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, San Marino, Spain, Sweden and Switzerland.
Please note that no other countries are permitted travel areas for our rental vehicles
3 A VE103B form is the ONLY valid document giving owner’s permission to take a vehicle outside of mainland UK and acts as a duplicate of the Vehicle Registration Document. No letters or other documents should be used. The VE103B form is provided by the Europcar Branch at time of pick up or later by arrangement.
4 Europdrive Pack: Provides cover to ensure that both you and the car or van can be recovered in the event of the car or van becoming un-drivable as the result of an accident or through mechanical failure. You are responsible for ensuring the Vehicle has the correct equipment to comply with local driving regulations in the country you will be driving the Vehicle through or within
5 Relating to travel from Northern Ireland into the Republic of Ireland: All cars on Europcar’s Northern Ireland fleet are fitted with tracker devices. These devices will provide information on any vehicles that have crossed the border from Northern Ireland into the Irish Republic. If the tracker shows that our vehicle has crossed the border at any time during your rental period without our prior knowledge and consent the cost of the VE103B form and Europdrive Pack will be applied retrospectively to your rental.
Tax:
All prices include VAT unless we tell you otherwise.
Verifying Your Identity
Full details of how we verify your identity is set out in section 2.2 (Verifying your identity) of the T&Cs.
Fuel Option:
All vehicles are supplied with a full tank of fuel at start of the hire period. The rules that apply to fuelling and refuelling vehicles in the UK are set out in section 18 (What is the fuel policy?) of the T&Cs.
Lost Property:
Any property placed in the car or van is at your own risk and we take no responsibility for it. Please refer to section 11 (What will happen when I return the vehicle?) of the T&Cs for full details of our policy in regard to loss or damage to any personal belongings.
Fines & Charges
You are liable for the payment of all charges, fees & costs arising from any congestion charge, bus lane penalties, speeding fines, road traffic offence, or parking offence involving the vehicle, including costs from the vehicle being clamped, seized or towed away & any charges/costs (or failure to pay) of the appropriate organisation if & when they ask for these payments together with our administration fee.
Please familiarise yourself with sections 9.3.1 (‘Charges and Fees relating to Fines and Penalties’) and 21.2.4 (‘Use of Personal Information’) of the T&Cs for further information.
Contact Us
We very much hope you enjoy using the vehicle you rent from us. We do, however, appreciate that from time to time things can go wrong. If they do, we’d very much like to hear from you so we can see if there is anything we can do to put things right.
If you feel the need to complain, please contact us by phone on 0371 384 0235 (which will be charged at the standard rate from a BT landline (or similar) but other networks will vary depending on your service provider) or by email to customerservicesuk@europcar.com and we’ll try to resolve your issue.
If you prefer, you can write to us in the UK at James House, 55 Welford Road, Leicester LE2 7AR. Whether you call us or write to us we’ll aim to respond to your complaint within 10 working days of receiving your communication. If we can’t respond in these timescales, we’ll tell you why and let you know when we aim to come back to you.
To download a PDF version of the full US T&Cs, CLICK HERE.
Tax:
14.5% (VAT)
Age:
19 years old minimum with a minimum years of driving experience according to the car category.
Drivers under 25 years will be charged of the young driver surcharge.
For rentals originating in Maui, Newark and Vernal minimum age is 21, young driver surcharge will be applicable accordingly.
Additional Driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Additional drivers are not permitted when your party is using a debit card or cash as payment at the time of rental.
Driving licence:
Held for at least one year. All renters will be required, at the time of rental, to supply a valid driver license (U.S., or country license accompanied with an International license and passport)
Cash Rental deposit:
Only possible for certain categories. Details are available from Europcar Reservation Office.
Cards Accepted:
Major Credit cards, Debit cards, prepaid American Express/Visa/MasterCard, and cash always accepted as payment upon return.
Insurances:
Deductible Loss Damage, L.D.W., Rental Liability Insurance R.L.I., Supplemental Liability Insurance S.L.I. and RSA : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Mexico Insurance: FOX offers the purchase of insurance for your vehicle when driving in Mexico, which is only available on economy- through full-sized vehicles... Mexico insurance can be purchased at the time of rental prior to entering Mexico at the following corporate locations: Los Angeles, Ontario, Orange County, San Diego or Phoenix. Coverage applies only in Mexico cities/states closest to the California and Arizona borders. Rates start at USD/31.00 per 24-hour day including tax. All other vehicles are not permitted to travel into Mexico.
Note: For rentals originating in Maui, Newark, and Vernal, Mexico Insurance is not offered.
One-Way Rentals:
One-way rentals are available between FOX CORPORATE locations in Arizona, California, Colorado, Nevada, Utah and Washington only. VEHICLE RENTALS ORIGINATING IN THE STATE OF FLORIDA CAN ONLY BE DRIVEN WITHIN THE STATE OF FLORIDA. Drop charges vary by location.
Note: For rentals originating in Newark, one-way rentals are available between Newark and JFK Airports. Drop charge will apply. For rentals originating in Maui, and Vernal one-way rentals are not offered.
Fees/Cancellation:
1. All FOXpress/Fox Pay Now reservations are non-refundable. If you cancel your FOXpress/Fox Pay Now reservation, you will forfeit the full amount of your reservation payment.
2. At the time of pick-up, you must present the same credit card/debit card which was used to pay for your FOXpress/Fox Pay Now reservation. If the card you used to book your FOXpress/Fox Pay Now reservation is lost, stolen, or replaced by the card issuer and cannot be presented at the time of rental, you will have to process your reservation at the rental counter, and Fox will waive the cancellation fee at the time of pick up
Reservations and Modifications:
1. FOXpress/FOX Pay Now reservations cannot be modified. Please cancel and re-book your FOXpress/FOX Pay Now reservation at FOXrentacar.com.
2. Changes to your pick-up and/or drop-off dates or location for a FOXpress/FOX Pay Now reservation will require a cancellation of the original reservation and re-booking of a new reservation at current rental rates.
3. Optional items (insurances/coverages, car seats, GPS, additional, etc.) may be cancelled or added on your FOXpress mobile app with no modification fee.
4. All Standard FOX policies regarding Early/Late Returns, Extensions and 3rd Party Reservations made on a partner site (booking site or outside source) apply to FOX PAY NOW Reservations.
Other Services:
Child Safety Seats: in California, state laws require children eight years of age or younger, less than 80 pounds in weight, to be in a child restraint device. In Arizona, children five years of age or younger must be in a child restraint device. In all FOX corporate locations: Driver with children must refer to the current state and city law regarding child passenger safety laws.
Note: For rentals originating in Vernal, child safety seats are not offered.
Restriction of Use:
GEOGRAPHIC VEHICLE RENTALS ORIGINATING IN THE STATES OF ARIZONA, CALIFORNIA, COLORADO, NEVADA, UTAH AND WASHINGTON can only be driven within the states of Arizona, California, Colorado, Idaho, Kansas, Nebraska, Nevada, New Mexico, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington and Wyoming.
VEHICLE RENTALS ORIGINATING IN THE STATE OF FLORIDA can only be driven within the state of Florida.
VEHICLE RENTALS ORIGINATING IN THE STATE OF TEXAS can only be driven within the states of Arkansas, Louisiana, New Mexico, Oklahoma, and Texas.
VEHICLE RENTALS ORIGINATING IN THE STATE OF ILLINOIS can only be driven within the states of Illinois, Wisconsin, Iowa, Indiana, Missouri, and Kentucky.
VEHICLE RENTALS ORIGINATING IN THE STATE OF NEW JERSEY can be driven into Canada. A passport is required to enter Canada. Canadian customs and excise regulations prohibit Canadian residents from driving United States rental vehicles into Canada and returning to the United States.
VEHICLE RENTALS ORIGINATING ON MAUI use is restricted to public roadways.
VEHICLE RENTALS ORIGINATING IN VERNAL, UTAH can only be driven within the State of Utah. Travel outside of Utah is possible with prior consent. When traveling outside of Utah mileage is limited to 300 miles per day with an excess mileage charge of .25 per mile.
FOX vehicles may be driven into Mexico, but only if you have purchased Mexico Insurance. See MEXICO INSURANCE section above for further details.
Vehicle rentals originating in the state of Washington are permitted to drive into the province of British Columbia, Canada only. All other provinces are prohibited.
TRAVELING TO MEXICO FOX vehicles are allowed in Mexico cities/states closest to the California and Arizona borders only when purchasing Mexico Insurance. Please refer to the Mexico Insurance section for the area of coverage that is allowed.
Note: For rentals originating in Maui, Newark, and Vernal vehicles are not permitted to be driven into Mexico.
Tax :
22%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
23 years.
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least two years, according to the car group.
Cash Rental deposit :
Cash rental deposit not available.
Credit Cards Accepted :
American Express, Diners Club, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available. B) International : Not Available.
Other Services :
Child Seat Baby, Child Seat Infant, Child Seat Toddler.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download the Terms and conditions for Vanuatu
Tax:
15%
Deposit Policy:
Total rental estimate+120 000 VUV
Airport Surcharge:
Airport surcharge of 20% of the basic rental
Additional driver:
1000 VUV per day, maximum of 3000 VUV per contract
Age:
The minimum driver age is 25 years old Young drivers aged between 18 to 24 inclusive pay 3000 VUV per day & insurance Excess will be increased by 20%. All drivers must have held their license for a minimum period of 5 years. A passport may be required for identification purposes
Cash rental deposit:
This deposit usually takes the form of a credit card pre-authorisation only, although cash is an option.
Credit cards accepted:
VISA/MASTERCARD/AMEX INTERNATIONAL
Chauffeur driven service:
Chauffeur service is not available in Vanuatu
Delivery / Collection:
First 20km radius from the downtown office is free. 1000vt fix charge outside the 20km radius and 100 per kilometre.
Driving licence:
Driving license must be valid. International Driver's license is not Mandatory.
Fuel:
Vehicles are to be issued full of fuel and must be returned full of fuel. in case the vehicle is returned not full of fuel, the renter will be charged with 1,500vt refuelling fee plus the cost of the fuel
Insurances:
A mandatory 1,500vt per day will be added to the basic rental A mandatory Insurance Excess for vehicle groups C & S is 120,000vt, for vehicle group F & L is 150,000vt Excess reduction for C & S Group has an additional cost 20% of the basic rental which makes it to 60,000vt Excess reduction for F & L Group has an additional cost 20% of the basic rental which makes it to 75,000vt
Other services:
Child and Baby seats are available upon request of the customer, but depending on availability
Restriction of use:
2wd is not allowed to go to unsealed roads and 20Km outside the town of Port Vila, otherwise, the Insurance will be void, and penalties apply
Use of Winter Tyres:
Winter tyres are not available
Specific note:
No shows 100% cancellation fee will be charged when we are not notified of cancellation 48 hours prior to the start of the rental
Other conditions for car hire in Vanuatu
Other fees that may be payable locally: after hours fee, cleaning (detailing) fee should the vehicle be returned in an unclean condition, fines, infringements and parking charges, administration fee, off road fee, call out fee, etc.
Tax :
9%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
18 years.
Additional Driver :
Available, With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least one year.
Cash Rental deposit :
Details are available from Europcar Reservation Office.
Credit Cards Accepted :
Visa, Master Card, American Express, Diner Club.
Insurances :
C.D.W., Theft Protection : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.
Delivery / Collection
Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Available between Europcar stations.B) International : Not available.
Other services :
Child Seat 0-12 month.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
None.
Tax :
5%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Minimum Age : 20 years; Maximum Age : 75 years
Additional Driver :
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Driving licence :
Held for at least 2 years
Cash Rental deposit :
Cash Rental deposit not available.
Credit Cards Accepted :
American Express, Mastercard, Visa.
Insurances :
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.
Delivery / Collection
Available in and out of city limits.
One-Way Rentals :
A) Domestic : Available between Europcar stations. B) International : Not Available.
Other Services :
Child Seat Infant, Child Seat Baby, Child Seat Toddler, Child Booster Seat, Mobile Phone.
Restriction Of Use :
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
Details are available from Europcar Reservation Office.
Click here to download Terms and Conditions for Zambia
Tax:
16%
Additional driver:
Upon renter request, the vehicle may be driven by other persons. Conditions and additional charges apply. Details are available from Europcar Reservation Office.
Age:
21 or 23 years old according to the car group.
Airport surcharge:
N/A
Line 2
Line 3
Cash rental deposit:
N/A
Chauffeur driven service:
Chauffeur service is avaible upon request,additional charges apply. More details can be found from Europcar Reservation Office.
Credit cards accepted:
Master Card, Visa.
Delivery / Collection:
Available within and Outside City limits. Conditions and additional charges may be apply.
Driving licence:
Held for at least Three or Five years, according to the car group.
Insurances:
Collision Damage Waiver(CDW) and Theft Waiver(THW) are included with all car group (No additional Charges). Super Collision Damage Waiver (SCDW), Super Theft Waiver(STHW), Windscreen and Tyres Insurance (WWI), Personal Accident Insurance (PAI) and Super Personal Acident Insurance (SPAI) are available upon renter request, additional charges apply. Details are available from Europcar Reservation Office.
One-way rentals:
A) Domestic: Available between all Europcar Stations. B) International: Not Available.
Other services:
Cross borders service is available, request must be issue at least 7 days prior to booking.Subject to availability and additional charge apply. Details are available from Europcar Reservation Office.
Restriction of use:
Details are available from Europcar Reservation Office.
Use of Winter Tyres:
N/A
Tax :
8%
Airport Surcharge :
Details are available from Europcar Reservation Office.
Age :
Chaufeur service only.
Additional Driver :
Chaufeur service only.
Driving licence :
Chaufeur service only.
Cash Rental deposit :
Cash Rental Deposit accepted.
Credit Cards Accepted :
Mastercard, Visa.
Insurances :
Not avialable. Details are available from Europcar Reservation Office.
Delivery / Collection
Available - Details are available from Europcar Reservation Office.
One-Way Rentals :
A) Domestic : Not Available.
B) International : Not Available.
Other Services :
Child Seat Baby, Mobile Phone.
Restriction Of Use :
Details are available from Europcar Reservation Office.
Chauffeur Driven Service :
All cars are chauffeur drive srvice
CHAUFFEUR FEE AND MEAL INCLUDED IN THE RATES
Click here to download Terms and Conditions for Zimbabwe
Tax:
15%
Additional driver:
US$17.55 per rental
Age:
Minimum 22yrs
Maximum 100yrs
Airport surcharge:
Included
Cash rental deposit:
Cash not accepted
No Show fees :
95 EUR charged in case of "No Show”
Chauffeur driven service:
US$35.10 per day
US$7.02 per hour overtime
Credit cards accepted:
VISA
MASTERCARD
AMERICAN EXPRESS
Delivery / Collection:
FREE within 20km radius
Driving licence:
Must be valid for two years
Fuel:
Not included
Insurances:
Included
One-way rentals:
1) Domestic: Between US$161.00 - US$518.00
2) International: Not applicable
Other services:
GPS unit US$11.50 per day : Maximum US$150.00
Baby seat US$6.90 per day : Maximum US$150.00
Restriction of use:
N/A
Use of Winter Tyres:
N/A
Specific note:
N/A
