Terms & Conditions

Specific Terms per country

Please consult the specific rental requirements of the country where you will rent the vehicle using the corresponding listbox. Rental conditions per country are subject to change without prior notice. Please check at pick-up time.

Please select a country

Full terms and conditions:
DETAILS OF THE GENERAL INFORMATION, EXTRAS & ADDITIONAL MOBILITY SERVICES ACC. TO THE GENERAL TERMS AND CONDITIONS OF BUSINESS AND ANNEX 1 OF EUROPCAR AUSTRIA
 

Tax:
20% VAT, plus 1% contract fee (only from total amount of EUR 150 incl. 20% VAT)
 

Additional driver:
"Charge for each additional driver, per day of rental - EUR 7,27 incl. VAT/fee, max. EUR 72,72 incl. VAT/fee "
 

Age:
18 years for lessees/drivers, A minimum age of 18 applies to drivers of all vehicle categories; the driver must have held his or her driving licence for at least 1 year. Exceptions apply in respect of the car category (ACRISS Code) XTMR, for which the driver’s required minimum age is 27.
 

Airport surcharge:
"Charge for vehicle pick up at an Austrian airport: One-off charge, 19% on basis rental fee net before tax. "
 

Cash rental deposit:
Payment of the deposit in cash is not permitted. The method of calculating the amount of the deposit is based on the tentative price of the rental as well as a security premium of EUR 850,- up to a maximum of EUR 3,000.
 

Chauffeur driven service:
Ready Service & Chauffeur Service - not available in Austria.
 

Credit cards accepted:
American Express, Visa, Diners Club/Discover, Master Card, JCB (Debit cards are excluded)
 

Delivery / Collection:
Delivery/Collection of vehicle inside the city limits, per way - EUR 18,18 incl. VAT/fee and Delivery/Collection of vehicle outside the city limits, per way - EUR 1,21 incl. VAT/fee.
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Driving licence:
Europcar requires submission of the following documents: - Personal identity card or passport, a driving licence valid in Austria, in Latin script, and an European/or international driving licence in combination with a valid national driving licence plus the current address details, no P.O. box permitted
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Fuel:
Service surcharge for refuelling in Austria: EUR 30,- incl. VAT plus fuel price/ as published weekly in the fuel price monitor of the Austrian Ministry of Science, Research and Economy
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Insurances:
All rental vehicles are covered by liability insurance pursuant to the applicable statutory rules in Austria, with a maximum sum assured of EUR 15 million. Damage to the rental vehicle is not covered by this statutory liability insurance, nor are the passengers and the items of property accompanying them covered by this insurance.
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One-way rentals:
1) Domestic: "One-way fee if vehicle is returned abroad - max. EUR 2.424,- incl. VAT/fee "
2) International: One-way fee if vehicle is returned in Austria, per rental agreement - for cars EUR 0,- and for van/trucks max. EUR 2.424,- incl. VAT/fee

Other services:
As of in the General Terms and Conditions including Annex 1 of Europcar Austria - see www.europcar.at/terms-and-conditions
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Restriction of use:
As of in the General Terms and Conditions including Annex 1 of Europcar Austria - see www.europcar.at/terms-and-conditions
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Use of Winter Tyres:
WIN: Wintercover, per day of rental - EUR 2,42 incl. VAT/fee (included in most tariffs)
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Specific note:
As of in the General Terms and Conditions including Annex 1 of Europcar Austria - see www.europcar.at/terms-and-conditions
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Other:
"Subject to change without guarantee, typos and errors. "

Travel outside Austria
The driver is advised to obtain written consent from Europcar.

Basic cover package, per day of rental

if not included in the booked tariff - max. EUR 59,99 incl. VAT/fee

Non waiveable Excess for liability reduction in the event of damage and/or theft (Basic cover package)
max. EUR 1.950,- incl. VAT/fee

Medium cover package, per day of rental (cars)

can only be booked in connection with the Basic cover package - max. EUR 29,- incl. VAT/fee

Non waiveable excess for liability reduction in the event of damage and/or theft (Medium cover package)
max. EUR 975,- incl. VAT/fee

Premium cover package, per day of rental (cars)
can only be booked in connection with the Basic cover package - max. EUR 49,- incl. VAT/fee

Non waiveable Excess for liability reduction in the event of damage and/or theft (Premium cover package)
EUR 0,01 incl. VAT/fee

Additional cover for windscreen, rims and tires, per day of rental

max. EUR 12,- inkl. Steuern

Accident cover for passengers, per day of rental

EUR 6,06 incl. VAT/fee

Surcharge for young drivers under the age of 25, per day of rental
EUR 7,27 incl. VAT/fee - max. EUR 72,72 incl. VAT/fee

Charge for vehicle pcik up at an Austrian railway station

one-off charge, 10% on basis rental fee net before tax

Diesel option, per day of rental

EUR 4,- inkl. Steuern

CBF: Trips abroad, per rental agreement
Surcharge for crossing frontiers to the Czech Republic, Slovakia, Hungary, Slovenia and Croatia - EUR 42,42 incl. VAT/fee

XBO: Trips abroad, per rental agreement
Surcharge for crossing frontiers to Greece, Poland, Bosnia & Herzegovina, Serbia, Montenegro, Macedonia, Bulgaria and Romania - EUR 121,20 incl. VAT/fee

Logistics fee for provision of brand/model guarantee, per rental agreement
max. EUR 100,- incl. VAT/fee

Child safety seat, per seat per day of rental (max. 5 days)

9-18 kg (9 months-3.5 years) & 15-36 kg (3.5-12 years) & 0-13 kg (0-9 months)

Snow chains, per pair per rental agreement
EUR 42,42 incl. VAT/fee

Navigation system, per day of rental

EUR 10,- incl. VAT/fee

Wlan Hotspot, per day of rental

EUR 10,- incl. VAT/fee

Special cleaning

at cost

Additional mileage, per km

max. EUR 1.82 incl. VAT/fee

Handling fee for use of mobility guarantee, in the event of driver`s negligence

EUR 84,- incl. VAT

Handling fee in the event of loss or theft of car keys and/or vehicle documents

EUR 84,- incl. VAT

Costs of lost or stolen car keys
at cost

No-show charge

max. EUR 95,- (not subject to tax)

Cancellation fee, if rent has been paid in advance and cancellation is done less than 48 hours before reserved pick up time

EUR 50,- (not subject to tax)

Handling fee for processing traffic fines
EUR 30,- (not subject to tax)

Handling fee for administration of damage events

EUR 42,- incl. VAT

Out-of-hour fee

Surcharge for pick-up outside opening hours - EUR 54,54 incl. VAT/fee

Cargo securing equipment/lashing straps, per day of rental

EUR 9,50 incl. VAT/fee

Currency Conversion fees
for total charge 3,25%

Reminder fees for default of payment

EUR 18,- (not subject to tax)