How can we help you?

Make the most of your journey

Get in touch!

Need information about car rental, business partnerships or Europcar services? Find the department best suited to your enquiry below. Each of our teams specialises in a specific area and will be happy to assist you.
  • Reservations Department
| Bookings • Vehicle availability • Rental terms and conditions |
Tel.: +22 255 56 00, +22 255 56 01 / 0 801 002 444
  • Customer Service Department
| Complaints • Invoices • Issues during your rental |
  • Sales Department
| Corporate offers • Corporate agreements • Mid-term car rental • B2B partnerships • Tailored offers |
  • Marketing Department
| Marketing partnerships • Partnerships • Advertising campaigns • Media relations • Influencer marketing • Sponsorships • Promotional activities |

Customer support for car rental

At Europcar, we aim to make renting a car quick, simple and hassle-free.
Need help or have questions about your rental? We’re here for you. Your safety and comfort are our top priorities!

Before you go

On the road in Poland

Your comfort and safety are our top priorities. Here you’ll find essential information to help you drive safely and comply with Polish road regulations.
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Basic car rental rules in Poland

Important car rental information in Poland

Basic car rental rules and terms and conditions
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Roadside assistance

Stress-free travel – help is always at hand!

Unexpected situations can happen, but with our roadside assistance, you’re never on your own. Whether you experience a breakdown, a flat tyre or lock your keys inside the vehicle, we’re ready to help. Travel with peace of mind, knowing that support is always just a phone call away!
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Make the most of your journey

Useful information about our services

Find out more about our optional extras.
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Terms and conditions for driving abroad

Select your vehicle rental destination to find out about the local rules, requirements and fees.
General Rental T&C by country

Before, during, after the rental

Contact us

Have questions about your car rental? Need to change your vehicle return date or find out more about our services?
Our team will be happy to answer all your questions and assist you with any enquiries. Get in touch – we're looking forward to hearing from you!
Contact us

Most frequent searches

Discover an exclusive range of rental services, from premium vehicles to flexible long-term or one-way options. An experience designed to deliver comfort, flexibility, and excellence on every journey.