Cookie policy

1. What is a cookie?

Cookies and other similar technologies are traces stored on your device when you visit our website (the "Cookies").Europcar International S.A.S.U., whose registered office is located at 13 ter Boulevard Berthier 75017 Paris, France, collects information on your device by using cookies and similar technologies. The terms "Europcar", "we", "us" or "our" used in this policy refer to Europcar International S.A.S.U.This policy (the "Cookie Policy") describes the different types of cookies used on this website.This Cookie Policy completes and should be read in conjunction with the Privacy Policy.

2. What types of cookies do we use?

We use different types of cookies for the following purposes:Necessary:
To enable the proper functioning of the website.
Marketing:
To identify you across different websites.
Showing relevant ads based on your interests.
Statistics:
Measure the volume of the website's audience, anonymously.
Analyze your browsing habits.
Identify site malfunctions (bugs).
Example: Google Analytics.

3. How long do we keep cookies?

We use both "persistent" and "session" cookies:Persistent cookies are cookies that are stored on your device from visit to visit, until they expire or you request their deletion;Session cookies are cookies that are temporarily stored on your device and then automatically deleted.

4. Is information collected through the use of cookies transferred outside the EU?

We would like to draw your attention to the fact that information collected through the use of certain cookies may be transferred outside the EU. This is because some cookie vendors maintain servers around the world in order to provide a better quality of service. We encourage you to review the privacy policies of these vendors to better understand the rules that apply to the transfer of your information.

5. List of the cookies

Type of cookie
Name of cookie
Cookie vendor
Description/Purpose of the cookie
Duration
Transfers of data outside the EU?
Functional
intercom-device-id-[app_id]
Intercom
Identifier for each unique device that interacts with the Messenger
9 months
Yes
intercom-id-[app_id]
Intercom
Anonymous visitor identifier cookie
9 months
Yes
intercom-session-[app_id]
Intercom
Identifier for each unique browser session
1 week
Yes
Necessary
_abck
Akamai
This cookie is used as part of the anomaly detection method of Bot Manager Premier. It is also called the long-term cookie. It is used to track the past behavior of a user (human/robot) on a protected site. It is also used to monitor the behavior of JavaScript on Europcar’s site, particularly the telemetry collection process, and it plays a role in the Proof of Work challenge process.
1 year
No
ak_bmsc
Akamai
This cookie is used to track session progress as part of the standard detection workflow. When present, it is also used as an identifier in place of the IP address for bot rate control rules.
2 hours
No
ak_wfSession
Akamai
This cookie is used as part of the workflow validation feature of Bot Manager Standard and Bot Manager Premier.
2 hours
No
bm_mi
Akamai
This cookie is used to track session progress through the browser validation detection method.
2 hours
No
bm_sv
Akamai
This cookie is used as part of the session validation detection method and tracks the number of HTML pages the client views and the number of Ajax requests the client makes.
2 hours
No
bm_sz
Akamai
This cookie is used in the anomaly detection method of Bot Manager Premier. It is also called the short-term cookie. It refers to the telemetry collected during the session.
4 hours
No
sec_cpt
Akamai
This cookie is used as part of the challenge action (Captcha, Proof of Work, behavioral) available in the behavioral anomaly detection method of Bot Manager Premier. This cookie tracks the status of the challenge process.
5-120 minutes
No
Didomi_cookies
Didomi
This cookie is used to transmit your consent to Didomi.
1 year
No
Didomi_token
Didomi
This cookie contains information regarding consent for personalized purposes and for personalized partners, as well as specific information related to Didomi (e.g., user ID).
1 year
No
euconsent-v2
Didomi
This cookie contains the consent string for the IAB Transparency and Consent Framework as well as consent information for all IAB standards (partners and purposes).
1 year
No
EuropcarLocale
Europcar Mobility Group
This cookie is used to identify and store the displayed language for the duration of your session.
1 day
No
JSESSIONID
Europcar Mobility Group
This cookie allows you to retain your settings during your browsing session.
Session
No
synchronize
Europcar Mobility Group
This cookie is used to synchronize the various technical modules of our site.
Session
No
TS015d1c25
Europcar Mobility Group
This cookie is necessary to manage network traffic and prevent overloads.
Session
No
auth.strategy
nuxtJS
This cookie is necessary to allow you to log in to our website.
Session
No
Statistics
ABTasty
ABTasty
Contains all the experiments data: visitor ID, campaign history, timestamp, and account settings.
13 months
No
abTastyDebug
ABTasty
Set at true to enter debug mode.
Manual deposit - session
No
ABTastyDomainTest
ABTasty
Checks that we are operating on the expected domain.
A few milliseconds
No
ABTastySession
ABTasty
Contains landing page URL. Also used to determine if a new session.
30 minutes of inactivity
No
_cs_c
Content Square
Stores user consent on use of session data within replays (not masked vs. full masked).
13 months
No
_cs_cvars
Content Square
Stores the URL-encoded custom variables from the session.
Session length
No
_cs_debug
Content Square
Enables/disables specific behavior of the Tag for debugging purposes.
Session length
No
_cs_ex
Content Square
When set, the user is excluded from tracking.
30 days
No
_cs_id
Content Square
Stores technical user data.
13 months
No
_cs_mk_ga
Content Square
Ensures Google Analytics dimensions and eVars are set only once every 30 minutes.
30 minutes
Yes
_cs_optout
Content Square
When set, the user is opted-out from tracking.
13 months
No
_cs_root-domain
Content Square
Stores the URI-encoded main domain name of the site.
Immediately removed
No
_cs_s
Content Square
Stores Session Replay data.
30 minutes
No
_cs_same_site
Content Square
Checks if the browser supports the SameSite flag.
Immediately removed
No
_cs_t
Content Square
Checks if the browser supports cookies and sets flags.
Immediately removed
No
dtCookie
Dynatrace
This cookie tracks a visit involving multiple requests. We use this cookie to manage the availability and performance of our site.
Session
No
dtLatC
Dynatrace
This cookie measures server latency to manage the performance of our site.
Session
No
dtPC
Dynatrace
This cookie is necessary to identify endpoints for tag transmission and includes the session ID for correlation.
Session
No
dtSA
Dynatrace
This cookie is used as temporary storage to track your actions.
Session
No
rxVisitor
Dynatrace
This cookie contains a user identifier to track the use of our site across multiple sessions.
Session
No
rxVt
Dynatrace
This cookie is used to delay the session.
Session
No
_ga
Google Analytics
Used to distinguish users.
2 years
Yes
ga<container-id>
Google Analytics
Used to persist session state.
2 years
Yes
_gat
Google Analytics
This cookie is used by Google Analytics to reduce the query rate.
1day
Yes
_gid
Google Analytics
This cookie stores a unique identifier that is used to generate statistical data about how you use our site.
1day
Yes
dc_gtm<property-id>
Google Tag Manager
Used to throttle request rate.
1 minute
Yes
Marketing
adfcid
Adform
Stores a user identifier, to recognize a user across visits.
60 days
Yes
adfoptout
Adform
Signals a user's choice to opt out of (stop) online tracking.
3650 days
Yes
adformrpid
Adform
Tracks user redirects, to attribute actions after a redirect.
60 days
Yes
adfpc[0-4]
Adform
Store data about ad clicks, for attribution or reporting purposes.
30 days
Yes
CFFC<TagID>
Adform
Tracks engagement with specific banner tags
7 days
Yes
CM
Adform
Tracks user consent for cookie usage
1 day
Yes
CM14
Adform
Tracks ad impression data
14 days
Yes
CT<TrackingSetupID>
Adform
Used to track user engagement with ads based on tracking setup
1 hour
Yes
EBFC<BannerID>
Adform
Used for banner ad tracking and engagement reporting
7 days
Yes
EBFCD<BannerID>
Adform
Used for banner ad tracking and frequency capping
7 days
Yes
GCM
Adform
Stores Google Conversion Measurement preferences
1 day
Yes
otsid
Adform
Used to store long-term tracking information for ad retargeting
3650 days
Yes
SR<RotatorID>
Adform
Used for storing session-based rotator data for ad services
1 day
Yes
token
Adform
Stores session authentication tokens for ad services
Session
Yes
TPC
Adform
Stores user tracking preferences for ad personalization
7 days
Yes
uid
Adform
Unique user identifier for ad targeting
60 days
Yes
aw_atp
Awin
Tracks user's interaction related to transaction
1 year
Yes
aw_j***** (Where **** is the Advertiser's Awin ID e.g. _aw_j_1001)
Awin
Stores a reference to an individual user journey to attribute events between publisher and advertiser websites.
3 months
Yes
aw_m***** (Where **** is the Advertiser's Awin ID e.g. _aw_m_1001)
Awin
Stores a reference to an individual click to attribute a sale between publisher and advertiser websites.
1 year
Yes
aw_sn****
Awin
Used for Strictly Necessary journeys where the consumer must receive a desired service from the measurement of the journey (cashback or voucher discount). Stores a reference to an individual click to attribute a sale between publisher and advertiser websites.
1 year
Yes
aw_xid
Awin
Tracks user's interaction that have incentive tracking.
1 year
Yes
aw***** (The cookie name will be different for each Advertiser, but will be the letters 'aw' followed by an id to represent the Advertiser, e.g. aw1001)
Awin
Set when you click on one of our links. Stores IDs for referring website, advertisement on which you clicked, group of advertisements to which the advertisement belongs, time you clicked on it, ID for the type of advertisement, ID for the product and any reference the referring site adds to the click
30 days
Yes
awpv***** (The cookie name will be different for each Advertiser, but will be the letters 'awpv' followed by an id to represent the Advertiser, e.g. awpv1001)
Awin
Set when you see an advertisement. Stores an ID for the website that showed the advertisement and the time you saw the advertisement.
1 day
Yes
AWSESS
Awin
Set when you see an advertisement and used to help us make sure we don't keep showing you the same advertisement. An ID for the advertisement you have seen.
Session
Yes
bId
Awin
Sets a browser-specific ID to identify a new click on the same browser.
1 year
Yes
bd4ti bd4 experiment data
BD4 TRAVEL
These cookies are used to provide recommendations on the vehicle models presented to you.
13 months
No
_uetsid
Bing Ads
Stores and tracks visits across websites
1 day
Yes
_uetvid
Bing Ads
Stores and tracks visits across websites for ad targeting
13 months
Yes
MUID
Bing Ads
Stores and tracks visits across websites for ad targeting
1 year
Yes
_cfduid
Captify
Used by various services to identify individual clients behind a shared IP address and apply security settings on a per-client basis
30 days
Yes
anj
Captify
This cookie helps to synchronize the AppNexus identifier with an advertiser or other partner's ID, ensuring the user is targeted with more relevant ads
90 days
Yes
pxrc
Captify
A third-party cookie used to manage targeting and advertising functions through platforms like Xandr
90 days
Yes
sess
Captify
This cookie helps identify whether a user’s browser accepts cookies and helps the platform manage user sessions effectively
Session
Yes
tdid
Captify
This cookie stores the Trade Desk’s unique user ID, which is used to track and serve personalized ads across the web
365 days
Yes
UUID2
Captify
This cookie is part of the AppNexus (Xandr) platform and is used for targeted advertising and audience segmentation. It stores a unique identifier for each visitor
90 days
Yes
criteo_write_test
Criteo
This is a temporary cookie used by Criteo to check if the browser allows cookies
1 day
Yes
cto_lwid
Criteo
Identifier cookie used by Criteo to track users across different sites and provide more relevant ads
13 months
Yes
cto_tld_test
Criteo
This is used to determine whether the browser accepts cookies from a given domain
1 day
Yes
eid
Criteo
This identifier is used for ad targeting and tracking ad performance
6 months
Yes
optout
Criteo
This cookie is set when users choose to opt out of Criteo's tracking
5 years
Yes
tk
Criteo
This cookie is used for targeted advertising when you visit our site
Session
Yes
uid
Criteo
This cookie stores a unique identifier for users, helping Criteo identify users across websites for retargeting purposes
1 year
Yes
_fbc
Facebook
Store last visit
2 years
Yes
_fbp
Facebook
Store and track visits across websites
3 months
Yes
AEC
Google
‘AEC’ cookies ensure that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user’s knowledge
6 months
Yes
__eoi
Google Advertising
Used for event tracking
6 months
Yes
__gads
Google Advertising
Used for ad targeting and frequency capping
13 months
Yes
__gpi
Google Advertising
Used for ad targeting and personalization
13 months
Yes
__gpi_optout
Google Advertising
Used to store opt-out preferences for personalized advertising
13 months
Yes
__gsas
Google Advertising
Used for ad targeting and tracking
3 months
Yes
_gcl_ag
Google Advertising
Used to track ad clicks for Google Ads
90 days
Yes
_gcl_au
Google Advertising
Used to track user conversions from Google Ads
90 days
Yes
_gcl_aw
Google Advertising
Used to track ad clicks and conversions
90 days
Yes
_gcl_dc
Google Advertising
Used to track ad clicks
90 days
Yes
_gcl_gb
Google Advertising
Used to track conversions for Google Ads campaigns
90 days
Yes
_gcl_gs
Google Advertising
Used to track user sessions for ad conversion tracking
90 days
Yes
1P_JAR
Google Advertising
Used for collecting site statistics and tracking conversion rates
30 days
Yes
aboutads_sessNNN
Google Advertising
Tracks user preferences related to personalized ads
30 minutes
Yes
ACLK_DATA
Google Advertising
Used for tracking ad click performance
5 minutes
Yes
AID
Google AdvertisingGoogle Advertising
Used to link user activity across devices
13 months EEA UK / 540 days elsewhere
Yes
ANID
Google Advertising
Used for personalized advertising
13 months EEA UK / 24 months elsewhere
Yes
APC
Google Advertising
Tracks ads viewed by users on different Google services
6 months
Yes
APISID
Google Advertising
This cookie is used to personalize Google ads based on recent searches and interactions
365 days
Yes
Conversion
Google Advertising
Used to track ad conversion performance
90 days
Yes
DSID
Google Advertising
Used for linking user activity across devices for targeted advertising
2 weeks
Yes
FLC
Google Advertising
Used to limit the frequency of ad requests
10 seconds
Yes
FPAU
Google Advertising
Used for personalized advertising purposes
90 days
Yes
FPGCLAW
Google Advertising
Used for personalized advertising
90 days
Yes
FPGCLDC
Google Advertising
Used for personalized advertising
90 days
Yes
FPGCLGB
Google Advertising
Used for personalized advertising
90 days
Yes
FPGSID
Google Advertising
Used for personalized advertising
90 days
Yes
gac_gb<wpid>
Google Advertising
Used to track conversions from Google Ads clicks
90 days
Yes
GCL_AW_P
Google Advertising
Used to track ad performance for conversion measurement
90 days
Yes
GED_PLAYLIST_ACTIVITY
Google Advertising
Tracks user interaction with media playlists on YouTube or other Google services
Session
Yes
id
Google Advertising
Identifies users for ad personalization across Google services
OPT_OUT: fixed expiration (2030/11/09), non-OPT_OUT: 13 months EEA UK / 24 months elsewhere
Yes
IDE
Google Advertising
Used for advertising targeting, frequency capping, and reporting
13 months EEA UK / 24 months elsewhere
Yes
NID
Google Advertising
Stores user preferences and personalizes ads on Google services
6 months
Yes
pm_sess
Google Advertising
Used to maintain user session for Google services
30 minutes
Yes
pm_sess_NNN
Google Advertising
Similar to pm_sess, used to track and maintain session status
30 minutes
Yes
receive-cookie-deprecation
Google Advertising
Tracks user acceptance of cookie deprecation notices
30 minutes
Yes
RUL
Google Advertising
Used for re-targeting and optimization of ad performance
12 months
Yes
TAID
Google Advertising
Used to link user activity across devices
14 days
Yes
test_cookie
Google Advertising
Used to check if the user's browser supports cookies
15 minutes
Yes
VISITOR_INFO1_LIVE
Google Advertising
Tracks user preferences and engagement with YouTube videos
180 days
Yes
VISITOR_INFO1_LIVE__default
Google Advertising
Tracks user preferences and video engagement on YouTube
180 days
Yes
VISITOR_INFO1_LIVE__k
Google Advertising
Similar to VISITOR_INFO1_LIVE, used for tracking user interaction with YouTube videos
180 days
Yes
YSC
Google Advertising
Tracks videos viewed on YouTube
Session
Yes
Europcar Iadvize
iAdvize
This cookie uniquely identifies you and allows us to personalize the display and our conversation when you use the online chat.
1 month
No
iadvize-1245
iAdvize
This cookie uniquely identifies you and allows us to personalize the display and our conversation when you use the online chat.
13 months
No
tc_kayak_id
Kayak
Tracks the user's activity or session, allowing Kayak to tie specific actions to a particular session that originated from their site.
Session
Yes
lpv<accountid>
Pardot
Tracks the landing page visit
Session
Yes
pardot
Pardot
Tracks session activity for Pardot marketing automation
Session
Yes
pi_opt_in<accountid>
Pardot
Stores user opt-in preferences for marketing communication
1 year
Yes
visitor_id<accountid>
Pardot
Tracks visitor ID for Pardot marketing automation
1 year
Yes
visitor_id<accountid>-hash
Pardot
Hashes the visitor ID for security purposes
1 year
Yes
akaalb_Instance-1
Rokt
This cookie is used by Rokt's content delivery network (CDN) to match the user’s requests to the nearest server location, optimizing performance.
Session
Yes
Rokt Session
Rokt
This session cookie tracks which offers a user has seen during a session.
Session
Yes
RoktRecogniser
Rokt
A persistent tracking cookie that helps identify users across devices and browsers. It uses first- and third-party data, as well as local storage, to track user behavior and ensure personalized offers and experiences.
Persistent
Yes
RoktTransactionId
Rokt
A cookie that tracks specific interactions a user has with offers in the Rokt widget. It helps measure the performance
30 days
Yes
evga
Salesforce
Stores Personalization Identities such as the anonymousId or any persisted ID.
Persistent
Yes
sfid
Salesforce
Stores any consents and their status provided to the Web SDK.
Persistent
Yes
_sc-sid
Snapchat
Anonymous client-side identifier used for operational and performance measurements.
Session
Yes
EssentialSession
Snapchat
Used to record the preferences of the Essential session cookie.
1 year
Yes
sc_at
Snapchat
Used to identify a visitor across multiple domains.
1 year
Yes
sc-language
Snapchat
Used to remember the visitor's chosen language.
1 year
Yes
sc-wcid
Snapchat
Anonymous client-side identifier used for operational and performance measurements.
1 year [except in the EU/UK where the expiration is 24 hours]
Yes
_scida_r
Snapchat
Modified version of _scida (legacy, encoded variant)
1 year
Yes
_schn
Snapchat
Dynamically set cookie for cross-domain synchronization
1 year
Yes
_scsrid
Snapchat
Snapchat session identifier
Session
Yes
_scida
Snapchat
Old user ID
Session
Yes
_sc_teller_id
Snapchat
ID specific to the Snap Pixel Teller (another Snapchat tool)
Session
Yes
_screload
Snapchat
Temporary reload or debug cookie (related to sendPixelByGTM)
Session
Yes
_scTestEvent
Snapchat
Test cookie related to ScTestModeId in the URL
Session
Yes
_sc_cspv
Snapchat
Cookie used to store a Content Security Policy (CSP) violation
Session
Yes
_scPxTeller
Snapchat
Indicator of Pixel Teller integration
Session
Yes
_scPxHelper
Snapchat
Indicator of Pixel Helper integration
Session
Yes
_scShadow
Snapchat
Used in shadow pixel mode
Session
Yes
_sc_teller_loaded
Snapchat
Implicit cookie signaling that the Teller has loaded
Session
Yes
_sc_setup_tool_loaded
Snapchat
Indicates whether the setup tool plugin (setupToolPlug) has been injected
Session
Yes
_sctoken
Snapchat
Pixel verification token (sometimes set server-side via headers)
Session
Yes
_ttp
Tiktok
Measure and improve the performance of advertising campaigns and personalize the customer experience on Tiktok.
13 months
Yes
s_v_web_id
Tiktok
Session tracking for TikTok embedded components.
13 months
Yes
tt_pixel_session
Tiktok
Tracks user activity within a single browsing session.
Session
Yes
tt_webid
Tiktok
Identifies users across sessions for TikTok tracking.
13 months
Yes
tt_webid_v2
Tiktok
Updated version of tt_webid for user identification.
13 months
Yes
ttwid
Tiktok
Stores if the user has seen embedded content.
1 year
Yes
TDCPM TDID
.adsrvr.org
These cookies store a unique identifier that allows us to recognize you when you return to our site. The unique identifier is used for targeted advertising.
1 year
No

6. SDK

When using the Europcar application, SDKs (Software Development Kits) are used to make it work. The SDKs we use on the application are the following:
Appsflyer SDK: This SDK is used to measure the performance of the application and to analyze online acquisition campaigns. You can disable this data processing at any time via https://appsflyer.com/optout. You will need to pass on the IDFA of your mobile device in order to deactivate the processing.
Salesforce SDK: This SDK allows you to manage the sending of notifications to your phone in order to inform you of the confirmation of your vehicle or to be alerted about current offers.
You can disable notifications directly in your phone settings.
Content Square SDK: This SDK allows us to analyze your behavior on our applications and thus improve the content and the user experience on the application.
Firebase SDK: This SDK hosts our application.

7. Third party calls

Type of third party call
Name of the third party call
Third party call vendor
Description / Purpose of the third party call
Duration
Transferts of data outside the EU ?
Necessary
imaqes.ctfassets.net
Contentful
This third party call is used for serving the website content
Session
Yes
cdn.contentfuI.com
Contentful
This third party call is used for serving the website content
Session
Yes
app.launchdarkIy.com
Launchdarkly
This third party call allows Europcar to coordinate the rollout of new features of the website.
Session
Yes
events.launchdarkIy.com
Launchdarkly
This third party call allows Europcar to coordinate the rollout of new features of the website.
Session
Yes
sentry.io
Sentry
This third party call monitors errors that users of our website experience and allows a proactive detection of bugs.
Session
Yes
browser.sentry-cdn.com
Sentry
This third party call monitors errors that users of our website experience and allows a proactive detection of bugs.
Session
Yes
cdn.tagcommander.com
Tagcommander
This third party call is used to manage displaying in particular the consent banner on the website as well as the implementation of tools which are only activated upon consent
Session
No
manager.tagcommander.com
Tagcommander
This third party call is used to manage displaying in particular the consent banner on the website as well as the implementation of tools which are only activated upon consent
Session
No
maps.googIeapis.com
Google Maps
This third party call is used to show users where Europcar car rental stations are located
Session
Yes
maps.gstatic.com
Google Maps
This cookie is used as part of the behavior anomaly detection method of Bot Manager Premier, it is also known as the long term cookie. It is used to track a user's past behavior (human / bot) on a protected site. It is also used to control the behavior of the JavaScript on Europcar side, in particular the telemetry collection process and plays a role in the Proof o Work challenge process.
Session
Yes
fonts.googIeapis.com
Google Maps
This cookie is used as part of the challenge action (Captcha, PoW, behavioral) available in the behavior anomaly detection method of Bot Manager Premier. This cookie tracks the state of the challenge process.
Session
Yes
fonts.gstatic.com
Google Maps
This cookie is used as part of the Bot Manager Standard and Bot Manager Premier workflow validation feature
Session
Yes
cloudfront-de-int.Its.emobg.io
Europcar
This cookie is used to transmit your consent to Didomi.
Session
No
applications.europcar.com
Europcar
This cookie contains consent information for personalized purposes and for personalized partners, as well as information specific to Didomi (e.g. user ID).
Session
No
static.europcar.com
Europcar
This cookie contains the chain of consent for the IAB's "Transparency and consent framework" as well as the consent information for all IAB standards (partners and purposes).
Session
USA
Marketing
Try.abtasty.com
AB Tasty
This third party call is used to check if there is an eligible AB test for each visitor and shows the randomly assigned design version to each visitor.
Session
No
dcinfos-cache.abtasty.com
AB Tasty
This third party call is used to check if there is an eligible AB test for each visitor and shows the randomly assigned design version to each visitor.
Session
No

8. How to manage your cookies ?

You can activate or deactivate the use of cookies and request their deletion by clicking here
You have data protection rights regarding the processing of your personal data, including with respect to cookies (e.g., a right of access, rectification, suspension). You can easily accept or decline their use by selecting the appropriate options in the privacy center. You can also withdraw your consent and request the deletion of this information at any time.
You can learn more about these rights by reading the privacy policy.
You can also manage your cookie settings in your web browser.

9. Who to contact if you have a question about the use of the cookies?

If you have any questions about the use of cookies, please contact dpo@europcar.com

10. Changes of this cookie policy

This cookie policy was last modified on April 5th 2023. We reserve the right to change this cookie policy at any time.