Privacy Policy
What is the cookie policy?
Europcar International collects information about your device using cookies or similar technology.
A cookie or similar technology is a tool that automatically collects information about your visits to our website.
This policy (" Cookie Policy ") defines what types of cookies we use on the website ( www.leaseuropcar.lt ), which is owned and operated by UAB "Mobility Lietuva".
The Cookie Policy is a complementary and integral part of the Europcar International Privacy Policy, which you can find here .
A. What cookies do we use?
The Europcar.lt website uses various types of cookies:
- Session cookies (or strictly necessary cookies): used to track how a user navigates a website during a single visit. They are necessary for the website to function, but are not used to identify you in any way. Session cookies are temporary and are automatically deleted when you log out of the website;
- Persistent cookies (or functional cookies): used to identify users between visits to the website. They are not essential for the website to function, but they can improve the user experience. We do not store personal data in these cookies; and they are not used to identify customers;
- Analytical cookies (or performance cookies): These cookies allow us to recognize and count visitors and see how visitors navigate our website. This helps us to improve the way our website works, for example by ensuring that users can easily find what they are looking for;
- Targeting cookies: record your visit to our website, the pages you viewed and the links you followed. We use this information to make our website and the advertising on it more relevant to your interests. We may share this information with third parties to achieve this purpose.
Below we provide detailed information about the purpose of using cookies and other relevant information:
Description/Purpose | Cookie | Persistent/Session cookie | Is the data used outside the EU? | |
Session cookies | These cookies are necessary to ensure the proper functioning of the website and a safe environment. Without these cookies, Europcar International cannot remember your choices and the information you provide during the reservation process and Europcar International cannot properly fulfill your reservation. For this purpose, Europcar International collects information about: detailed information provided during the reservation process (i.e. car category, rental location, etc.); information necessary to ensure the proper fulfillment of the reservation (e.g. rental station, rental start and end dates, car category, etc.). | Europcar session cookie (JSESSIONID, Synchronize, ejCC_3, TS01X) | Session | No |
These cookies are necessary to ensure an appropriate level of privacy and to remember your cookie settings. For this purpose, Europcar International collects information about your cookie settings (whether you consent or refuse). | TagCommander | Permanent | No | |
Persistent cookies | Europcar International uses functional cookies to facilitate users' navigation of the website and the selection of products and/or services: live (online) customer support; remembering language, location, etc. preferences; classifying products and/or services according to certain criteria (by time and location search, most popular, etc.). For this purpose, Europcar International collects information about: use of the live (online) customer support line; preference information (e.g. language, location, etc.). | Europcar persistent cookie (DotcarClient, EuropcarLocale) | Permanent | No |
iAdvize | Permanent | Yes | ||
BD4Travel | Permanent | No | ||
Analytical cookies | These cookies allow Europcar International to analyze customers' website usage habits. This type of information allows us to improve the website structure and presentation of information. For this purpose, Europcar International collects information about: the number of website visitors; the most visited pages of the Europcar International website; the number of website failures; the time it takes to load the website; the geography of visits; the devices and browsers used by visitors; the products and services purchased; specific user interactions with the website (e.g. to count the number of unique visitors, the number of clicks, etc.); other user interactions when submitting comments (e.g. how many customers have submitted reviews/comments for specific products, how many users have viewed the submitted comments/feedback, etc.). | Google Analytics | Permanent | Yes |
Dynatrace | Permanent | No | ||
AT Internet | Permanent | No | ||
AB Tasty | Session | Yes | ||
Webtrends | Session | Yes | ||
Reevoo | Permanent | No | ||
Targeting cookies | These cookies are used by both Europcar International and advertising agencies to measure the effectiveness of various promotions and campaigns. For this purpose, Europcar International collects information about: the number of visitors to the website; which advertising messages were presented while browsing the website; viewing and clicking on advertising messages; actual purchase of products/services; sales results. | Netbooster DBM | Permanent | Yes |
DoubleClick Floodlight | Permanent | Yes | ||
Criteo | Permanent | Yes | ||
Bing | Permanent | Yes | ||
SaleCycle | Permanent | Yes | ||
Adventurers | Permanent | Yes | ||
SalesForce | Session | Yes | ||
Yahoo relatives | Permanent | Yes | ||
Adara | Permanent | No | ||
Google Adwords/Remarketing | Permanent | Yes |
B. How long will Europcar store cookie information?
Europcar International uses persistent and session cookies:
- Persistent cookies are remembered and data is stored on the device until the next visit, their expiration date, or when cookie settings are changed;
- Session cookies are remembered and stored on your device temporarily, meaning they are automatically deleted when you leave the website.
Below we provide the terms used for different cookies.
Cookies | Persistent/Session cookie | Retention period | |
Session cookies | Europcar session cookies (JSESSIONID, Synchronize, ejCC_3, TS01X) | Session | 30 minutes |
TagCommander | Permanent | 13 months | |
Persistent cookies | Europcar persistent cookies (DotcarClient, EuropcarLocale) | Permanent | 7 days |
iAdvize | Permanent | 3 years | |
BD4Travel | Permanent | Indefinitely or until the user changes the settings | |
Analytical cookies | Google Analytics | Permanent | 2 years |
Dynatrace | Permanent | 2 years | |
AT Internet | Permanent | 1 year | |
AB Tasty | Session | 13 months | |
Webtrends | Session | 2 years | |
Reevoo | Permanent | Up to 2 years | |
Targeting cookies | Netbooster DBM | Permanent | 13 months |
DoubleClick Floodlight | Permanent | 13 months | |
Criteo | Permanent | 2 years | |
Bing | Permanent | 2 years | |
SaleCycle | Permanent | 2 years | |
Adventurers | Permanent | 90 days | |
SalesForce | Session | 2 years | |
Yahoo relatives | Permanent | 2 years | |
Adara | Permanent | 2 years | |
Google Adwords/Remarketing | Permanent | 13 months |
C. Third-party cookies
Europcar International uses third-party cookies that are used during your visit to the website.
Below are the cookies used by third parties:
Cookies | Third country | |
Session cookies | Europcar session cookies, TagCommander | N/A |
Persistent cookies | Europcar persistent cookies, BD4 Travel | iAdvize |
Analytical cookies | Google Analytics, Dynatrace, AT Internet, Reevoo | AB Tasty, Webtrends, Reevoo |
Targeting cookies | SalesForce, Adara | Netbooster DBM, DoubleClick Floodlight, Criteo, Bing, SaleCycle, Adventori, SalesForce, Adara, Google Remarketing |
We would like to draw your attention to the fact that this Cookie Policy does not cover cookies used by third parties and Europcar International is not responsible for the information collected and used by third party cookies. We recommend that you familiarize yourself with the third party cookies provided and their usage policies in order to understand in more detail the scope of information collected and their use.
We also remind you that most web browsers provide the ability to block third-party cookies.
D. Is information collected using cookies used outside the European Union?
Europcar International would like to point out that information collected by certain cookies may be used outside the European Union. This situation arises because some suppliers provide services worldwide and can provide a better quality of service by having servers outside the EU.
As stated in the answer to question A (see above), this applies to the following cookies: iAdvize, Google Analytics, AB Tasty, Webtrends, Reevoo, Netbooster DBM, DoubleClick Floodlight, Criteo, Bing, SaleCycle, Adventori, SalesForce, Google Remarketing.
We recommend that you familiarize yourself with this cookie policy to better understand what and how the collected information is used.
More information can be found in the Privacy Policy.
E. How to manage cookies?
You can activate and deactivate cookies at any time.
By managing your cookie settings, you can ensure that your personal data is protected according to your individual preferences. In the Privacy Center, you can accept or decline certain settings related to the use of cookies at any time. You can also revoke your choice at any time and request the deletion of all your data.
More information is provided in the Privacy Policy .
You can also change your cookie settings in your web browser. You can find more information in your web browser's Help function or by simply clicking on the following links: Google Chrome , Microsoft Internet Explorer , Mozilla Firefox , Apple Safari .
F. Where can I contact if I have questions about the cookie policy and its use?
If you have any further questions about this Cookie Policy, you can contact us at: fsl@europcar.com .
G. Changes to the Cookie Policy
This version of the Cookie Policy is valid from May 24, 2018.
Europcar International reserves the right to change this Cookie Policy at any time.
All relevant parties will be informed of any changes to this Policy and/or Cookie Policy.